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Director Credit Collections Jobs in Atlanta, GA (NOW HIRING)

Mizuno

Credit Representative 1

Peachtree Corners, GA · On-site

... Exempt Direct Reports No About Mizuno Mizuno USA's roots stem from its parent company, Mizuno ... credit and collections software. o Provide world-class customer service to internal and external ...

Hitachi

SR Staff Accountant

Atlanta, GA · On-site

$66K - $82K/yr

Cost accounting/budgeting (allocation of direct/indirect costs, variance analysis, budget preparation, etc.) Accounts Payable/Receivable and/or Credit & Collections An Experienced Professional (P2 ...

Quest Financial

Credit Assistant

Atlanta, GA · On-site

$50K - $56K/yr

Pay: $50k - $56k Direct Hire Hybrid after 30 days Great Benefits Summary: Research and prepare ... Customer account collections on smaller accounts. Assist the Credit Manager in related duties.

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Director Credit Collections information

See Atlanta, GA salary details

$54.8K

$97.3K

$157.7K

How much do director credit collections jobs pay per year?

As of Aug 29, 2026, the average yearly pay for director credit collections in Atlanta, GA is $97,292.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $106,300.00 per year, depending on experience, location, and employer.

What does a director credit collections do?

A Director of Credit Collections is responsible for overseeing an organization's credit and collections department. This role involves developing policies and procedures to ensure timely payments from customers, managing credit risk, and maintaining healthy cash flow. The director leads a team of credit and collections professionals, analyzes credit data, sets credit limits, and works to resolve delinquent accounts. They also collaborate with other departments to support business goals and ensure compliance with relevant regulations.

How does a director credit collections effectively collaborate with other departments to optimize cash flow and minimize risk?

As a Director of Credit Collections, collaboration with departments such as Sales, Finance, and Customer Service is essential for maintaining healthy cash flow and minimizing credit risk. You’ll regularly work with Sales to set appropriate credit terms for clients, partner with Finance to analyze aging reports and forecast revenue, and coordinate with Customer Service to resolve disputed accounts. Effective communication and cross-functional meetings help ensure company policies are followed while maintaining positive customer relationships and achieving collection targets.

What are the key skills and qualifications needed to thrive as a director credit collections, and why are they important?

To thrive as a Director of Credit Collections, you need deep knowledge of credit risk analysis, collections strategies, and financial regulations, usually backed by a bachelor’s degree in finance, accounting, or a related field. Familiarity with collections management software (like SAP or Oracle), financial reporting tools, and relevant certifications such as Certified Credit Executive (CCE) is valuable. Strong leadership, negotiation, and analytical skills help drive team performance and effective customer resolution. These capabilities are vital to minimize bad debt, optimize cash flow, and maintain strong client relationships for the organization’s financial stability.

What is the difference between Director Credit Collections vs Credit Analyst?

AspectDirector Credit CollectionsCredit Analyst
Required CredentialsBachelor's degree, extensive experience in credit/collections, leadership skillsBachelor's degree in finance, accounting, or related field, some experience in credit analysis
Work EnvironmentManagement of collections teams, strategic planning, high-level decision makingAnalyzing credit data, assessing risk, preparing reports
Employer & Industry UsageFinancial institutions, large corporations, credit agenciesBanks, lending companies, financial services
Common Search & ComparisonYesNo

The main difference between a Director Credit Collections and a Credit Analyst lies in their responsibilities and seniority. The Director oversees collections strategies and manages teams, requiring leadership experience. The Credit Analyst focuses on assessing credit risk and analyzing data. Both roles are vital in credit management but differ in scope and level of responsibility.

What are the most commonly searched types of Credit Collections jobs in Atlanta, GA?

The most popular types of Credit Collections jobs in Atlanta, GA are:

What are popular job titles related to Director Credit Collections jobs in Atlanta, GA?

For Director Credit Collections jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Director Credit Collections jobs in Atlanta, GA look for?

The top searched job categories for Director Credit Collections jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Director Credit Collections jobs?

Cities near Atlanta, GA with the most Director Credit Collections job openings:

Director Credit Collections jobs near you
Infographic showing various Director Credit Collections job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $97,292 per year, or $46.8 per hour.

Supervisor, Credit & Collections

Atlanta, GA

Inspire Brands
Food Services and Drinking Places • 10K+ employees

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

28th of 107 rated fast food restaurants

Free food

People enjoy working here

Recommended by students

Learn more about Inspire Brandsexternal

Full-time

Posted 4 days ago

Job description

Provide day-to-day supervision of the Credit & Collections team and support the execution of collection strategies to minimize accounts receivable exposure. Oversee daily collection activities, store transfers, payment services processes, account reconciliations, and customer issue resolution. Partner with internal stakeholders and the Hyderabad support team to ensure accurate and timely processing of AR transactions. Monitor team performance, ensure adherence to established policies and procedures, and identify opportunities for process improvements.

This position sits within our Atlanta based Global Support Center with an expectation to be onsite 4 days per week.

RESPONSIBILITIES

  • Supervise daily collection activities and ensure timely follow-up on delinquent franchise accounts.
  • Provide guidance, coaching, and performance feedback to Accounts Receivable team members.
  • Monitor collector workloads, portfolio assignments, and productivity metrics.
  • Assist with oversight of store transfer processing, payment services transactions, and loyalty program support activities.
  • Partner with Hyderabad-based team members to coordinate billing, cash application, unapplied cash, and related AR activities.
  • Escalate significant collection concerns, franchisee payment issues, and process risks to AR leadership.
  • Respond to franchisee and stakeholder inquiries and assist in resolving account discrepancies.
  • Support development and execution of franchisee workout plans in partnership with Operations, Legal, and Finance.
  • Review account reconciliations, aging reports, and exception reporting to ensure accuracy and timely resolution.
  • Support month-end close activities, including subledger reviews and balance sheet reconciliation preparation.
  • Monitor compliance with established controls, policies, and procedures.
  • Participate in process improvement, automation, and system enhancement initiatives.
  • Prepare operational reports and KPI metrics for management review.
  • Other duties as assigned by the AR Senior Manager or Director/Senior Director.

EDUCATION & EXPERIENCE QUALIFICATIONS

  • Bachelor's degree in Accounting, Finance, Business, or related field.
  • 5+ years of Accounts Receivable, collections, or related financial operations experience.
  • 1-3 years of direct people leadership, lead, or supervisory experience.
  • Experience with account reconciliations, cash applications, and customer account management.
  • Proficiency in Microsoft Excel and ERP systems (Oracle preferred).

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

  • Strong people leadership, coaching, and performance management skills.
  • Excellent customer service and relationship management abilities.
  • Strong analytical and problem-solving skills.
  • Ability to manage competing priorities in a high-volume environment.
  • Knowledge of collections practices, AR processes, and financial controls.
  • Ability to interpret aging reports, identify collection risks, and recommend appropriate actions.
  • Effective communication skills with internal and external stakeholders.
  • Experience supporting process improvements and operational efficiencies.
  • Working knowledge of SOX controls, audit requirements, and compliance standards.
  • Ability to build collaborative partnerships across Operations, Legal, Finance, Treasury, and Franchise teams.

DIRECT REPORTS

  • This position has 2-4 direct reports.


Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.
Inspire Brands logo

About Inspire Brands

Sourced by ZipRecruiter

Inspire Brands Inc., located in Atlanta, GA, United States, operates in the foodservice industry as a multi-brand restaurant company, making it among the biggest restaurant companies globally. Their portfolio includes well-known restaurant brands such as Arby's, Buffalo Wild Wings, Sonic, and Jimmy John's, reflecting their commitment to innovation and quality. Founded in 2018 as a result of a consolidation of various restaurant brands under one corporate umbrella, Inspire Brands was formed with a vision to invigorate excellent brands and supercharge their long-term growth.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

2018

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Pay

Benefits

Hours and flexibility

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