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Collections Director Jobs in Indiana (NOW HIRING)

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

Direct Hire (Hybrid) * The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts. * Initiate contact with debtors ...

CertaSite

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire ... • Directing customers to in house personnel if there is a question/concern with the customer ...

FIRST INTERNET BANK

Collections Representative

Fishers, IN

$16 - $20.75/hr

Candidates with three or more years of direct collections experience, particularly those with experience handling complex or escalated delinquent accounts, may be considered for placement at a Senior ...

BCForward

Collections Specialist

Indianapolis, IN · On-site

$19 - $20/hr

Collections Specialist Location: Indianapolis, IN 46240 Anticipated Start Date: ASAP Please note ... Expected Duration: Full time - Direct Hire Job Type: Hybrid Pay Range: $19.00/hr.- $20.00/hr.

FIRST INTERNET BANK

Collections Representative

Fishers, IN · On-site

$16 - $20.75/hr

Candidates with three or more years of direct collections experience, particularly those with experience handling complex or escalated delinquent accounts, may be considered for placement at a Senior ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41.60K/mo

Indianapolis, IN 46240 Duration : Full-Time Employment, Direct Hire (Hybrid - 2 days per week in office Hours/week: 40) Salary : $41,600 - no room for negotiation The Specialist, Collections will be ...

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See Indiana salary details

$54.2K

$96.3K

$156.1K

How much do collections director jobs pay per year?

As of May 30, 2026, the average yearly pay for collections director in Indiana is $96,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What is a Collections Director job?

A Collections Director oversees an organization's debt recovery operations, ensuring efficient collection processes while maintaining compliance with regulations. They develop strategies to improve recovery rates, manage collection teams, and collaborate with other departments to minimize financial risk. Strong leadership, analytical skills, and knowledge of collection laws are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Collections Director position, and why are they important?

To thrive as a Collections Director, you need expertise in credit and collections management, financial analysis, and team leadership, often supported by a bachelor's degree in finance, business, or a related field. Familiarity with collections software (such as FICO Debt Manager or CUBS), ERP systems, and regulatory compliance certifications like FCRA is typical. Strong negotiation, communication, and problem-solving abilities help Collections Directors manage sensitive client relationships and motivate their teams. These skills and credentials are essential for maximizing cash flow, minimizing bad debt, and ensuring compliance with legal and organizational policies.

What are the typical daily responsibilities of a Collections Director?

A Collections Director oversees and directs the organization's credit and collections activities, including managing a team of collectors, setting collection targets, and monitoring key performance metrics. They review accounts receivable ledgers, negotiate payment arrangements with clients, and implement policies to improve cash flow. Strategic meetings with senior management and cross-department collaboration with sales and finance teams are also common. This role requires balancing effective debt recovery with excellent customer service and compliance with industry regulations.
More about Collections Director jobs
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What are popular job titles related to Collections Director jobs in Indiana? For Collections Director jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collections Director jobs in Indiana look for? The top searched job categories for Collections Director jobs in Indiana are:
What cities in Indiana are hiring for Collections Director jobs? Cities in Indiana with the most Collections Director job openings:
Collections Director jobs near you

Collections Specialist

ALOIS LLC

Indianapolis, IN • On-site

Full-time

Posted yesterday

Job description

Job Title       : Collections Specialist
Locations     : Indianapolis, IN
Duration       : Direct Hire (Hybrid)
 
Job Description:
  • The Specialist, Collections will be responsible for performing collection activities in an effort to recover losses from assigned accounts.
  • Initiate contact with debtors through phone calls, emails, and written correspondence to discuss outstanding debts, payment options, and negotiate payment arrangements.
  • Provide exceptional customer service to debtors, responding to inquiries, providing accurate information, and addressing concerns.
  • Strong negotiation and persuasion skills, with the ability to effectively communicate with debtors in a respectful and professional manner.
  • Effective verbal and written communication skills, including active listening skills and the ability to empathize with debtors.
 
Education:
  • High school diploma or equivalent; some college coursework in business or related fields is preferred.
  • 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment.
  • Proficiency in using collections software, customer relationship management (CRM) systems, and Microsoft Office Suite.
  • Familiarity with debt collection laws, regulations, and compliance requirements.

If you have any questions or require further clarification, please do not hesitate to contact me via email at janvi.patel@aloissolutions.com I eagerly anticipate your response.