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Credit And Collections Manager Jobs in Indiana (NOW HIRING)

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Credit And Collections Manager information

See Indiana salary details

$51.9K

$82.9K

$120.8K

How much do credit and collections manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for credit and collections manager in Indiana is $82,890.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,600.00 and $95,200.00 per year, depending on experience, location, and employer.

What does a credit and collections manager do?

A Credit and Collections Manager oversees the credit granting process for a business, including assessing creditworthiness of potential clients, setting credit limits, and managing the collection of outstanding invoices. They develop and implement policies to reduce credit risk, improve cash flow, and minimize bad debt. Additionally, they work closely with sales, finance, and legal departments to resolve disputes and ensure timely payments.

What are common challenges a credit and collections manager faces when balancing customer relationships with debt recovery responsibilities?

A Credit and Collections Manager often encounters the challenge of maintaining positive relationships with clients while ensuring timely payments and minimizing bad debt. Balancing assertive collection efforts with empathy and professionalism is key, as overly aggressive tactics can damage long-term business relationships. Managers must also navigate complex cases, such as disputed invoices or financially distressed clients, requiring strong negotiation and problem-solving skills. Effective communication and collaboration with sales, legal, and finance teams are essential to resolve issues efficiently and uphold company policies.

What are the key skills and qualifications needed to thrive as a credit and collections manager, and why are they important?

To thrive as a Credit and Collections Manager, you need expertise in credit risk assessment, financial analysis, and a degree in finance, accounting, or a related field. Familiarity with credit management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are highly valued. Strong negotiation, communication, and leadership skills help build positive client relationships and guide team performance. These skills and qualifications are crucial for minimizing financial risk, ensuring timely collections, and maintaining healthy cash flow for the organization.

What is the difference between Credit And Collections Manager vs Credit Analyst?

AspectCredit And Collections ManagerCredit Analyst
Primary FocusOversees credit policies, manages collections, and reduces bad debtAnalyzes credit data to assess risk and determine creditworthiness
Required CredentialsOften requires experience in credit management, certifications like CPC or Credit Business AssociateTypically requires a degree in finance, accounting, or related field; certifications like Credit Analyst Certification
Work EnvironmentManagement role, overseeing teams in finance or credit departmentsAnalytical role, working with financial data and credit reports
Employer & Industry UsageCommon in finance, banking, and large corporationsUsed across finance, lending institutions, and credit agencies

The Credit And Collections Manager focuses on managing credit policies and collection efforts to minimize losses, while the Credit Analyst evaluates credit data to determine risk levels. Both roles require financial knowledge and may involve similar credentials, but their core responsibilities differ significantly.

What are the most commonly searched types of Credit And Collections jobs in Indiana?

The most popular types of Credit And Collections jobs in Indiana are:

What are popular job titles related to Credit And Collections Manager jobs in Indiana?

For Credit And Collections Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Credit And Collections Manager jobs in Indiana look for?

The top searched job categories for Credit And Collections Manager jobs in Indiana are:

What cities in Indiana are hiring for Credit And Collections Manager jobs?

Cities in Indiana with the most Credit And Collections Manager job openings:

Credit And Collections Manager jobs near you
Infographic showing various Credit And Collections Manager job openings in Indiana as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $82,890 per year, or $39.9 per hour.

Manager, Credit and Collections

Wheaton World Wide Moving U.S.

Indianapolis, IN • On-site

$50K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

The mission of Wheaton | Bekins is to be the premier provider of quality worldwide transportation services. We are committed to total customer satisfaction, growth, financial stability and to treating everyone who comes in contact with Wheaton | Bekins network honestly and with friendly professionalism.
Wheaton | Bekins is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Wheaton | Bekins's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Comprehensive Benefits Package
We offer a robust benefits package designed to support your health, financial well-being, and future, including:
  • Company-subsidized medical and group life insurance
  • Company-paid long-term disability insurance
  • Access to group-discounted rates for dental, vision, voluntary life, short-term disability, critical illness, and accident insurance
  • Retirement savings through a 401(k) plan with up to a 5% employer match
  • Participation in an Employee Stock Ownership Plan (ESOP)

ABOUT THIS POSITION:
Title: Manager, Credit and Collections
FLSA: Exempt
Supervises Credit & Collections Team
Reports directly to CFO
Location: Indianapolis, Hybrid
This position oversees Credit and Collections operations, including accounts receivable, credit administration, collections, billing corrections, and customer account maintenance. The role supports timely receivables collection, sound credit decisions, and Company cash flow objectives.
Essential Duties and Responsibilities
Credit and Collections Management
  • Oversee credit and collections activities to support timely payment and reduce delinquency risk.
  • Monitor receivables and maintain effective customer relationships.
  • Review open receivables, including national, residential, military, interline, agent, and driver accounts.
  • Approve or deny credit applications and establish appropriate credit limits based on financial analysis and available credit information.
  • Resolve billing disputes, credit requests, account discrepancies, and billing corrections.
  • Maintain accurate credit records and ensure proper documentation of customer credit histories and collection efforts.

Military Billing Administration
  • Monitor military accounts to ensure timely invoice processing and payment.
  • Manage billing activities through Syncada, CWA, and DFAS systems, including electronic and paper invoice submissions as required.
  • Coordinate new military account setup and conduct ongoing account maintenance and follow-up.
  • Register and maintain company information in the System for Award Management (SAM) and other required government platforms.

Leadership and Staff Development
  • Lead, coach, and support the Credit and Collections team.
  • Conduct performance evaluations and provide ongoing performance feedback.
  • Support training and cross-training to promote continuity and employee development.
  • Delegate responsibilities appropriately and promote accountability within the department.

Process Improvement and Reporting
  • Monitor departmental performance metrics and aging trends.
  • Recommend process improvements to enhance efficiency, accuracy, and collections effectiveness.
  • Prepare delinquency, aging, and other management reports as required.
  • Collaborate with Finance and operational departments to support company objectives and resolve customer-related issues.

Additional Responsibilities
  • Provide backup support for Accounts Receivable and Credit & Receivables functions as needed.
  • Perform other duties and special projects as assigned.

Required Qualifications / Work Experience:
  • Minimum of three (3) years of credit and collections experience.
  • Prior supervisory or management experience required.
  • Strong knowledge of accounts receivable, credit risk assessment, and collection practices.
  • Strong communication, organizational, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office applications, including Excel.

Preferred Experience- Household goods moving, agency, or van line experience; Experience with military billing, government invoicing systems, or transportation industry billing practices.
Education: Associate degree in Business, Accounting, Finance, or a related field required. Equivalent combination of education and relevant experience may be considered.
Work Environment: This position operates primarily in a professional office environment with frequent telephone and computer use.

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