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Collections Supervisor Jobs in Indiana (NOW HIRING)

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

Collections Specialist Locations : Indianapolis, IN Duration : Direct Hire (Hybrid) * The Specialist, Collections will be responsible for performing collection activities in an effort to recover ...

SOUL PROVIDER INC

Collections Specialist

Westfield, IN · On-site

$52K - $56K/yr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely recovery of outstanding debts while maintaining positive member relationships. This role supports and ...

Robert Half

Collections Specialist

Jeffersonville, IN · On-site

$17.75 - $24/hr

We are looking for a Collections Specialist to support cash operations, payment activity, and customer credit oversight for our Jeffersonville, Indiana team. This position plays a key role in ...

Cover Care

Collections Specialist

Westfield, IN

$17.75 - $24/hr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely recovery of outstanding debts while maintaining positive member relationships. This role supports and ...

CertaSite

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to ...

Robert Half

Collections Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

We are looking for a detail-oriented Collections Specialist to support receivables management in Indianapolis, Indiana. This role focuses on maintaining healthy account balances through timely ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Collections Specialist Locations : Indianapolis, IN 46240 Duration : Full-Time Employment, Direct Hire (Hybrid - 2 days per week in office Hours/week: 40) Salary : $41,600 - no room for negotiation ...

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

An in-depth understanding of collections and negotiation skills * Strong negotiation skills to resolve escalated calls * A high degree of self-management to successfully prioritize workday

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

An in-depth understanding of collections and negotiation skills * Strong negotiation skills to resolve escalated calls * A high degree of self-management to successfully prioritize workday

Staffingine LLC

Collections Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

Collections Specialist Job Location: Indianapolis, IN Job Type: Full-Time * Manage a portfolio of assigned delinquent accounts. * Initiate contact with debtors through phone calls, emails, and ...

Sallie_mae

Manager, Collections

Indianapolis, IN · On-site

Bachelor's degree in business administration, finance, or a related field. * 3 years of experience in collections management, with a minimum of 1 year of experience in a supervisory or managerial ...

Guardian Pharmacy

Collections Specialist

Indianapolis, IN · On-site +1

$17.75 - $24/hr

Collections, billing, accounts receivable, or related experience * An understanding of insurance and claims adjudication is preferred * Healthcare experience is helpful, but pharmacy experience is ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Indiana

Collections Supervisor information

See Indiana salary details

$29.5K

$55.9K

$103.7K

How much do collections supervisor jobs pay per year?

As of Aug 27, 2026, the average yearly pay for collections supervisor in Indiana is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Indiana?

For Collections Supervisor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Indiana look for?

The top searched job categories for Collections Supervisor jobs in Indiana are:

What are popular job titles related to Collections Supervisor jobs in IN?

For Collections Supervisor jobs in IN, the most frequently searched job titles are:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,877 per year, or $26.9 per hour.

Manager, Credit and Collections

Wheaton | Bekins

Indianapolis, IN • Hybrid

$50K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

The mission of Wheaton | Bekins is to be the premier provider of quality worldwide transportation services. We are committed to total customer satisfaction, growth, financial stability and to treating everyone who comes in contact with Wheaton | Bekins network honestly and with friendly professionalism.
Wheaton | Bekins is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Wheaton | Bekins's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.
Comprehensive Benefits Package

We offer a robust benefits package designed to support your health, financial well-being, and future, including:

  • Company-subsidized medical and group life insurance
  • Company-paid long-term disability insurance
  • Access to group-discounted rates for dental, vision, voluntary life, short-term disability, critical illness, and accident insurance
  • Retirement savings through a 401(k) plan with up to a 5% employer match
  • Participation in an Employee Stock Ownership Plan (ESOP)
ABOUT THIS POSITION:
Title: Manager, Credit and Collections
FLSA: Exempt
Supervises Credit amp; Collections Team
Reports directly to CFO
Location: Indianapolis, Hybrid
This position oversees Credit and Collections operations, including accounts receivable, credit administration, collections, billing corrections, and customer account maintenance. The role supports timely receivables collection, sound credit decisions, and Company cash flow objectives.
Essential Duties and Responsibilities
Credit and Collections Management
  • Oversee credit and collections activities to support timely payment and reduce delinquency risk.
  • Monitor receivables and maintain effective customer relationships.
  • Review open receivables, including national, residential, military, interline, agent, and driver accounts.
  • Approve or deny credit applications and establish appropriate credit limits based on financial analysis and available credit information.
  • Resolve billing disputes, credit requests, account discrepancies, and billing corrections.
  • Maintain accurate credit records and ensure proper documentation of customer credit histories and collection efforts.
Military Billing Administration
  • Monitor military accounts to ensure timely invoice processing and payment.
  • Manage billing activities through Syncada, CWA, and DFAS systems, including electronic and paper invoice submissions as required.
  • Coordinate new military account setup and conduct ongoing account maintenance and follow-up.
  • Register and maintain company information in the System for Award Management (SAM) and other required government platforms.
Leadership and Staff Development
  • Lead, coach, and support the Credit and Collections team.
  • Conduct performance evaluations and provide ongoing performance feedback.
  • Support training and cross-training to promote continuity and employee development.
  • Delegate responsibilities appropriately and promote accountability within the department.
Process Improvement and Reporting
  • Monitor departmental performance metrics and aging trends.
  • Recommend process improvements to enhance efficiency, accuracy, and collections effectiveness.
  • Prepare delinquency, aging, and other management reports as required.
  • Collaborate with Finance and operational departments to support company objectives and resolve customer-related issues.
Additional Responsibilities
  • Provide backup support for Accounts Receivable and Credit amp; Receivables functions as needed.
  • Perform other duties and special projects as assigned.
Required Qualifications / Work Experience:
  • Minimum of three (3) years of credit and collections experience.
  • Prior supervisory or management experience required.
  • Strong knowledge of accounts receivable, credit risk assessment, and collection practices.
  • Strong communication, organizational, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office applications, including Excel.
Preferred Experience- Household goods moving, agency, or van line experience; Experience with military billing, government invoicing systems, or transportation industry billing practices.
Education: Associate degree in Business, Accounting, Finance, or a related field required. Equivalent combination of education and relevant experience may be considered.
Work Environment: This position operates primarily in a professional office environment with frequent telephone and computer use.

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