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Collections Supervisor Jobs in Indiana (NOW HIRING)

ALOIS LLC

Collections Specialist

Indianapolis, IN · On-site

Collections Specialist Locations : Indianapolis, IN Duration : Direct Hire (Hybrid) * The Specialist, Collections will be responsible for performing collection activities in an effort to recover ...

Spot Inc.

Collections Associate

Indianapolis, IN · On-site

$16.75 - $23/hr

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their ...

FIRST INTERNET BANK

Collections Representative

Fishers, IN · On-site

$16 - $20.75/hr

As the Collections Representative, you will contact delinquent borrowers within assigned accounts to collect past due payments and fees while providing professional, compliant, and customerfocused ...

BCForward

Collections Specialist

Indianapolis, IN · On-site

$18 - $20/hr

We are seeking a Collections Specialist to join our team. The ideal candidate will have experience in collections, customer communications, and negotiation and a proven ability to manage delinquent ...

FIRST INTERNET BANK

Collections Representative

Fishers, IN · On-site

$16 - $20.75/hr

As the Collections Representative, you will contact delinquent borrowers within assigned accounts to collect past due payments and fees while providing professional, compliant, and customer-focused ...

CertaSite

Collections Specialist

Zionsville, IN · On-site +1

$18 - $24.25/hr

Collections Specialist Who are we? CertaSite is a fast-growing fire and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to ...

BCForward

Collections Specialist

Indianapolis, IN · On-site

$19 - $20/hr

Collections Specialist Location: Indianapolis, IN 46240 Anticipated Start Date: ASAP Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a ...

Compunnel, Inc.

Collections Specialist

Indianapolis, IN

$17.75 - $24/hr

Required Qualifications • High school diploma or equivalent. • 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment. • ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41.60K/mo

Collections Specialist Locations : Indianapolis, IN 46240 Duration : Full-Time Employment, Direct Hire (Hybrid - 2 days per week in office Hours/week: 40) Salary : $41,600 - no room for negotiation ...

Ed Martin Acura

Collections Specialist

Anderson, IN · On-site

$16 - $21.75/hr

Collections Specialist Ed Martin Auto Credit is growing again! We're looking for an experienced collections agent for our Buy Here Pay Here business. If you are looking for a fun, fast paced ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Indiana

Collections Supervisor information

See Indiana salary details

$29.5K

$55.9K

$103.7K

How much do collections supervisor jobs pay per year?

As of May 29, 2026, the average yearly pay for collections supervisor in Indiana is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Indiana? For Collections Supervisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Indiana look for? The top searched job categories for Collections Supervisor jobs in Indiana are:
What are popular job titles related to Collections Supervisor jobs in IN? For Collections Supervisor jobs in IN, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Indiana as of May 2026, with employment types broken down into 1% As Needed, 93% Full Time, 2% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 87% Physical, and 13% Remote job distribution, with an average salary of $55,877 per year, or $26.9 per hour.

Debt Collections Supervisor

Blitt and Gaines, P.C.

Merrillville, IN • On-site

Full-time

Posted 12 days ago

Job description

We are seeking a highly organized and detail-oriented Collections Supervisor to oversee our collections department. As a Collections Manager, you will be responsible for developing and implementing strategies to effectively manage and collect outstanding debts owed to our organization. The ideal candidate will have a strong background in collections, excellent communication skills, and the ability to lead a team to achieve departmental goals.
Collections Supervisor Responsibilities
  • Develop and implement effective collections strategies and procedures to maximize debt recovery while maintaining positive customer relationships.
  • Manage a team of collections agents, providing guidance, support, and training as needed.
  • Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
  • Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements.
  • Communicate with customers regarding their outstanding debts, negotiating payment plans, settlements, or other resolutions.
  • Maintain accurate and up-to-date records of all collections activities, ensuring compliance with regulatory guidelines and internal policies.
  • Collaborate with cross-functional teams, including legal, finance, and customer service, to resolve complex or escalated customer issues.
  • Stay current on industry trends and best practices in collections, implementing new strategies or technologies as needed to improve efficiency and results.
  • Prepare regular reports on collections activities, presenting data and insights to upper management.
  • Develop and maintain relationships with debt settlement agencies, attorneys, and other service providers as necessary.

Required Skills
  • Excellent verbal and written communication skills, with the ability to effectively negotiate and persuade customers to resolve outstanding debts.
  • Strong knowledge of collection practices, laws, and regulations
  • Proven leadership skills, with the ability to motivate and guide a team to achieve targets and deadlines.
  • Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously.
  • Analytical mindset, with the ability to analyze data, identify trends, and make data-driven decisions.
  • Proficiency in using collections software and systems.
  • Strong problem-solving skills, with the ability to think creatively and find innovative solutions to collections challenges.
  • Excellent attention to detail, ensuring accuracy in all records and communications.
  • Strong interpersonal skills, with the ability to build and maintain positive relationships with customers and colleagues.

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