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Collections Supervisor Jobs in Indiana (NOW HIRING)

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

An in-depth understanding of collections and negotiation skills * Strong negotiation skills to resolve escalated calls * A high degree of self-management to successfully prioritize workday

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

An in-depth understanding of collections and negotiation skills * Strong negotiation skills to resolve escalated calls * A high degree of self-management to successfully prioritize workday

Sallie_mae

Manager, Collections

Indianapolis, IN · On-site

Bachelor's degree in business administration, finance, or a related field. * 3 years of experience in collections management, with a minimum of 1 year of experience in a supervisory or managerial ...

Sallie Mae

Manager, Collections

Indianapolis, IN · On-site

Bachelor's degree in business administration, finance, or a related field. * 3 years of experience in collections management, with a minimum of 1 year of experience in a supervisory or managerial ...

Staffingine LLC

Collections Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

Collections Specialist Job Location: Indianapolis, IN Job Type: Full-Time * Manage a portfolio of assigned delinquent accounts. * Initiate contact with debtors through phone calls, emails, and ...

M Management Inc

Collections Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Make daily collections call to assigned account base. * Utilize email to send invoices and payment reminders. * Initiate actions when appropriate such as account holds or referral to 3rd party ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Indiana

Collections Supervisor information

See Indiana salary details

$29.5K

$55.9K

$103.7K

How much do collections supervisor jobs pay per year?

As of Jul 16, 2026, the average yearly pay for collections supervisor in Indiana is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a Collections Supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a Collections Supervisor, and why are they important?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a Collections Supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What are popular job titles related to Collections Supervisor jobs in Indiana? For Collections Supervisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Indiana look for? The top searched job categories for Collections Supervisor jobs in Indiana are:
What are popular job titles related to Collections Supervisor jobs in IN? For Collections Supervisor jobs in IN, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Indiana as of July 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,877 per year, or $26.9 per hour.

Collections Specialist

Ed Martin Budget Car Sales

Anderson, IN

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Collections Specialist

Ed Martin Auto Credit is growing again!  We're looking for an experienced collections agent for our Buy Here Pay Here business.  If you are looking for a fun, fast paced environment in a beautiful workplace, look no further!  

Benefits

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • 401k
  • Paid Training
  • Flexible Work Schedules
  • Paid Vacation
  • Employee discounts on products & services
  • Growth opportunities
  • Health/Wellness

Responsibilities

  • Collection reminder and past due calls
  • Taking payments and processing general accounting functions
  • Updating and tracking clients insurance and other pertinent information
  • Answering and transferring calls to various departments
  • Entering new customer data into the Customer Relationship Management system
  • Maintaining current customer data and updating as necessary
  • Adhering to all legal compliance involving financial receivables and automotive repossession laws

Requirements

  • Strong communication skills
  • “Go-Getter” attitude and willingness to push for success
  • Strong phone skills and not afraid to make outbound calls on a daily basis
  • Attention to detail
  • Can be friendly yet authoritative when dealing with past due accounts (i.e. velvet hammer)
  • Proficient with computer work as well as email and Microsoft Office products
  • The ability to work autonomously and without constant direction
  • High School Diploma

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.