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Collections Supervisor Jobs in Indiana (NOW HIRING)

Cover Care

Collections Specialist

Westfield, IN · On-site

$17.75 - $24/hr

The Collections Specialist is a full-time, in-office position responsible for ensuring the timely recovery of outstanding debts while maintaining positive member relationships. This role supports and ...

LHH US

Collections Specialist

Indianapolis, IN

$23 - $25/hr

The Collections Specialist will be responsible for managing outstanding accounts, following up on past-due invoices, researching payment discrepancies, and partnering with customers and internal ...

LHH US

Collections Specialist

Indianapolis, IN

$23 - $25/hr

The Collections Specialist will be responsible for managing outstanding accounts, following up on past-due invoices, researching payment discrepancies, and partnering with customers and internal ...

Spot Inc.

Collections Associate

Indianapolis, IN · On-site

$16.75 - $23/hr

Collaborating closely with the Spot Sales Team and AR Billing Team, The Collections Associate reports to the Collections Team Lead and/or Collections Manager and is responsible for ensuring their ...

ALOIS LLC

Collections Specialist

Williams Creek, IN · On-site

$41K/mo

Collections Specialist Locations : Indianapolis, IN 46240 Duration : Full-Time Employment, Direct Hire (Hybrid - 2 days per week in office Hours/week: 40) Salary : $41,600 - no room for negotiation ...

OneMain Financial

Collections Specialist

Evansville, IN

$17.75 - $23.75/hr

An in-depth understanding of collections and negotiation skills * Strong negotiation skills to resolve escalated calls * A high degree of self-management to successfully prioritize workday

OneMain Financial

Collections Specialist

Evansville, IN · On-site

$17.75 - $23.75/hr

An in-depth understanding of collections and negotiation skills * Strong negotiation skills to resolve escalated calls * A high degree of self-management to successfully prioritize workday

Staffingine LLC

Collections Specialist

Indianapolis, IN · On-site

$17.75 - $24/hr

Collections Specialist Job Location: Indianapolis, IN Job Type: Full-Time * Manage a portfolio of assigned delinquent accounts. * Initiate contact with debtors through phone calls, emails, and ...

Sallie Mae

Manager, Collections

Indianapolis, IN · On-site

Bachelor's degree in business administration, finance, or a related field. * 3 years of experience in collections management, with a minimum of 1 year of experience in a supervisory or managerial ...

Sallie_mae

Manager, Collections

Indianapolis, IN · On-site

Bachelor's degree in business administration, finance, or a related field. * 3 years of experience in collections management, with a minimum of 1 year of experience in a supervisory or managerial ...

M Management Inc

Collections Specialist

Indianapolis, IN · On-site

$17 - $22.75/hr

Make daily collections call to assigned account base. * Utilize email to send invoices and payment reminders. * Initiate actions when appropriate such as account holds or referral to 3rd party ...

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Showing results 21-40

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Indiana

Collections Supervisor information

See Indiana salary details

$29.5K

$55.9K

$103.7K

How much do collections supervisor jobs pay per year?

As of Aug 6, 2026, the average yearly pay for collections supervisor in Indiana is $55,877.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
What are popular job titles related to Collections Supervisor jobs in Indiana? For Collections Supervisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Collections Supervisor jobs in Indiana look for? The top searched job categories for Collections Supervisor jobs in Indiana are:
What are popular job titles related to Collections Supervisor jobs in IN? For Collections Supervisor jobs in IN, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $55,877 per year, or $26.9 per hour.

Collections Specialist

Cover Care

Westfield, IN • On-site

$17.75 - $24/hr

Full-time

Posted 22 days ago

Job description

Position Summary:
The Collections Specialist is a full-time, in-office position responsible for ensuring the timely recovery of outstanding debts while maintaining positive member relationships. This role supports and guides front-line Collectors, reviews account activity, and manages escalated collection efforts to meet organizational goals.

Key Responsibilities:

  • Review Collectors’ performance through monitoring of collection notes, case load follow-up, call reviews, and periodic evaluations.

  • Authorize advanced collection actions that exceed the standard limits of front-line Collectors.

  • Personally contact members on accounts where previous collection attempts were unsuccessful.

  • Recommend charge-offs of unsecured accounts deemed uncollectible in accordance with company policy.

  • Uphold the confidentiality and integrity of all member accounts and internal communications.

Skills and Qualifications:

  • Strong written and verbal communication skills with the ability to problem-solve and interact effectively with a wide range of individuals.

  • Demonstrated mentoring and coaching abilities with a commitment to delivering high-quality service.

  • Ability to perform in a fast-paced, evolving environment with a strong desire to assist customers.

  • Proficient in interpreting auditory and visual information (e.g., calls, meetings, reports, and computer displays).

  • Minimum of 2 years’ experience in collections, credit investigation, credit decision-making, or direct customer service.

Education:

  • Associate degree required.

  • Four or more years of relevant collections experience may be considered in lieu of degree.

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