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Collection Supervisor Jobs (NOW HIRING)

ProCollect

Collection Supervisor

Dallas, TX · On-site

GET HIRED AND RECEIVE A $3,000.00 SIGN ON BONUS Collection Supervisor ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We ...

Breville

Credit & Collection Supervisor

Torrance, CA · On-site

Credit & Collection Supervisor About Breville Over the past 90+ years Breville has grown to become an iconic global brand, deliveringkitchen products to over 70 countries around the globe. Breville ...

Breville

Credit & Collection Supervisor

Seattle, WA · On-site

The Supervisor is responsible for guiding a team of Credit &Collections Analysts through daily account management, collections activity,and claims processing - while serving as a key member of the ...

Breville

Credit & Collection Supervisor

Seattle, WA

The Supervisor is responsible for guiding a team of Credit &Collections Analysts through daily account management, collections activity,and claims processing - while serving as a key member of the ...

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Collection Supervisor information

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$31K

$58.7K

$109K

How much do collection supervisor jobs pay per year?

As of Aug 6, 2026, the average yearly pay for collection supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection supervisor, and why are they important?

To thrive as a Collection Supervisor, you need a solid background in finance or business, experience in collections, and often a bachelor's degree in a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, negotiation, and communication skills help motivate teams and resolve customer issues effectively. These competencies are crucial for maintaining high collection rates, ensuring compliance, and fostering a productive team environment.

What is the difference between Collection Supervisor vs Collections Specialist?

AspectCollection SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification in collections or finance
Work EnvironmentSupervises team members in call centers or finance departmentsHandles individual accounts, contacts debtors, and manages collections
Employer & Industry UsageFinancial institutions, healthcare, credit card companiesDebt collection agencies, banks, credit companies
Common Search & ComparisonOften compared for leadership roles in collectionsCompared for direct account management and debt recovery tasks

The main difference between a Collection Supervisor and a Collections Specialist is that the supervisor oversees a team and manages overall collection strategies, while the specialist focuses on contacting debtors and recovering individual accounts. Both roles are essential in the collections process but differ in responsibilities and scope.

How does a collection supervisor typically coordinate with other departments to optimize debt recovery strategies?

A Collection Supervisor often collaborates closely with departments such as finance, customer service, and legal to ensure effective and compliant debt recovery. They may work with finance teams to analyze account trends, partner with customer service to resolve disputes, and consult legal teams on escalated cases. This cross-functional coordination helps streamline the collection process, improve recovery rates, and maintain positive relationships with clients. Effective communication and teamwork are essential in this role to address challenges and achieve departmental goals.

What is a collection supervisor?

A Collection Supervisor is a professional responsible for overseeing a team of collectors in organizations such as banks, lending institutions, or companies with accounts receivable departments. Their main duties include monitoring the collection of overdue accounts, ensuring compliance with laws and company policies, training staff, and setting performance goals. Collection Supervisors also handle escalated customer issues, prepare reports on collection activities, and implement strategies to improve recovery rates. Their leadership is key to maintaining cash flow and minimizing financial losses for their organization.
More about Collection Supervisor jobs
What cities are hiring for Collection Supervisor jobs? Cities with the most Collection Supervisor job openings:
What states have the most Collection Supervisor jobs? States with the most job openings for Collection Supervisor jobs include:
What are popular job titles related to Collection Supervisor jobs? For Collection Supervisor jobs, the most frequently searched job titles are:
Collection Supervisor jobs near you
Infographic showing various Collection Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Collection Supervisor

ProCollect

Dallas, TX • On-site

Full-time

Medical, Dental, Vision

Re-posted 21 days ago

Job description

GET HIRED AND RECEIVE A $3,000.00 SIGN ON BONUS
Collection Supervisor
ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We provide a competitive salary and benefits package that includes medical, dental and vision coverage. We are actively seeking individuals who are energetic team players with a firm manner of communication and a positive mental attitude. If this describes you, this is the opportunity you should pursue!
JOB RESPONSIBILITIES:
As a Collection Supervisor with ProCollect, you will carefully adhere to policies, procedures, and laws related to consumer collections.
Additional responsibilities of the Collections Supervisor include:
  • Working past due accounts via phone
  • Handling escalated calls
  • Maintaining accurate collection notes on past due accounts
  • Providing general supervision and training of a collection floor
  • Operating a collections database in a Windows-based operating system
  • Communicating professionally with consumers and team members
  • Coordinating supervisor duties
  • Evaluating and monitoring employees performance
  • Assisting with interviews
  • Implementing company policies and procedures
  • All other duties as assigned

JOB REQUIREMENTS:
As a Collections Supervisor with ProCollect, you must possess excellent negotiation, telephone communication skills, and an inner drive to succeed.
Additional requirements for the Collections Supervisor include:
  • Ability to thrive in a fast-paced quota-driven work environment
  • Available to work a rotating shift for collection floor coverage
  • Collection floor hours are as follows:
  • Monday - Thursday: 8:00am - 8:00pm
  • Friday: 8:00am - 6:00pm
  • Saturday: 8:00am - 3:00pm
  • Strong verbal and written communication skills to include phone etiquette in a professional collection environment
  • Goal oriented
  • Must meet daily, weekly, and monthly goals
  • Must be punctual and dependable

Required Experience:
  • Debt Collections: 3 years Minimum of verifiable Collections experience.

Required Education:
  • High school or equivalent

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