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Collection Supervisor Jobs (NOW HIRING)

Collection Supervisor ProCollect' s are self-starting salaried collectors who have a strong desire to earn additional money. As a Collection Supervisor you will carefully adhere to policies ...

GET HIRED AND RECEIVE A $3,000.00 SIGN ON BONUS Collection Supervisor ProCollect's Collection Supervisors are self starting salaried collectors who have a strong desire to earn additional money. We ...

Assists subordinates with collection activities in difficult cases. * Supervises and coordinates activities of clerical workers in related activities. * Determines work procedures, prepares work ...

Assists subordinates with collection activities in difficult cases. * Supervises and coordinates activities of clerical workers in related activities. * Determines work procedures, prepares work ...

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Collection Supervisor information

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$31K

$58.7K

$109K

How much do collection supervisor jobs pay per year?

As of May 28, 2026, the average yearly pay for collection supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Supervisor, and why are they important?

To thrive as a Collection Supervisor, you need a solid background in finance or business, experience in collections, and often a bachelor's degree in a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, negotiation, and communication skills help motivate teams and resolve customer issues effectively. These competencies are crucial for maintaining high collection rates, ensuring compliance, and fostering a productive team environment.

How does a Collection Supervisor typically coordinate with other departments to optimize debt recovery strategies?

A Collection Supervisor often collaborates closely with departments such as finance, customer service, and legal to ensure effective and compliant debt recovery. They may work with finance teams to analyze account trends, partner with customer service to resolve disputes, and consult legal teams on escalated cases. This cross-functional coordination helps streamline the collection process, improve recovery rates, and maintain positive relationships with clients. Effective communication and teamwork are essential in this role to address challenges and achieve departmental goals.

What is a Collection Supervisor?

A Collection Supervisor is a professional responsible for overseeing a team of collectors in organizations such as banks, lending institutions, or companies with accounts receivable departments. Their main duties include monitoring the collection of overdue accounts, ensuring compliance with laws and company policies, training staff, and setting performance goals. Collection Supervisors also handle escalated customer issues, prepare reports on collection activities, and implement strategies to improve recovery rates. Their leadership is key to maintaining cash flow and minimizing financial losses for their organization.

What is the difference between Collection Supervisor vs Collections Specialist?

AspectCollection SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification in collections or finance
Work EnvironmentSupervises team members in call centers or finance departmentsHandles individual accounts, contacts debtors, and manages collections
Employer & Industry UsageFinancial institutions, healthcare, credit card companiesDebt collection agencies, banks, credit companies
Common Search & ComparisonOften compared for leadership roles in collectionsCompared for direct account management and debt recovery tasks

The main difference between a Collection Supervisor and a Collections Specialist is that the supervisor oversees a team and manages overall collection strategies, while the specialist focuses on contacting debtors and recovering individual accounts. Both roles are essential in the collections process but differ in responsibilities and scope.

More about Collection Supervisor jobs
What cities are hiring for Collection Supervisor jobs? Cities with the most Collection Supervisor job openings:
What states have the most Collection Supervisor jobs? States with the most job openings for Collection Supervisor jobs include:
What are popular job titles related to Collection Supervisor jobs? For Collection Supervisor jobs, the most frequently searched job titles are:
Infographic showing various Collection Supervisor job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.
Collection Supervisor

$2K/wk

Other

Medical, Dental, Vision, PTO

Posted 20 days ago


Job description

Job description Collection Supervisor ProCollect’ s are self-starting salaried collectors who have a strong desire to earn additional money. As a Collection Supervisor you will carefully adhere to policies, procedures. and laws related to consumer collections.

Responsibilities of the Collections Supervisor include: ***2,000 Hiring bonus after 90 days*** Working past due accounts via phone Handling escalated calls Maintaining accurate collection notes on past due accounts Providing general supervision and training of a collection floor Operating a collections database in a Windows-based operating system Communicating professionally with consumers and team members Coordinating supervisor duties Evaluating and monitoring employee’s performance Assisting with interviews Implementing company policies and procedures All other duties as assigned. Ability to thrive in a fast-paced quota-driven work environment. Available to work a rotating shift for collection floor coverage.

Collection floor hours are as follows: Monday - Thursday: 8:00am - 8:00pm Friday: 8:00arn - 6:00pm Saturday: 8:00am - 3:00pm Strong verbal and written communication skills to include phone etiquette in a professional collection environment. Goal oriented Must meet daily. weekly, and monthly goals Must be punctual and dependable.

Benefits: As a Collection Supervisor with ProCollect you can expect compensation based on your performance. We offer a base salary, uncapped commission, and a $2,000 sign-on bonus! We offer a full benefits package including medical, dental, vision, supplement insurance plans.

ProCollect pays 50% of major medical insurance. Interested in joining our winning team? We want to hear from you.

Apply today! Job Type: Full-time Pay: $2,500.00 - $3,500.00 per month Benefits: Dental insurance Health insurance Paid time off Vision insurance Physical setting: Call center Job Type: Full-time