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Collection Supervisor Jobs in Philadelphia, PA (NOW HIRING)

Fox Rothschild

Collections Supervisor

Wilmington, DE

Monitor that staff are updating collection notes in ARCS (Accounts Receivables Collections Software) on a timely basis. * Proactively monitor accounts for pre-approved discounted payments and handle ...

Fox Rothschild

Collections Supervisor

Blue Bell, PA

Monitor that staff are updating collection notes in ARCS (Accounts Receivables Collections Software) on a timely basis. * Proactively monitor accounts for pre-approved discounted payments and handle ...

Fox Rothschild

Collections Supervisor

Warrington, PA

Monitor that staff are updating collection notes in ARCS (Accounts Receivables Collections Software) on a timely basis. * Proactively monitor accounts for pre-approved discounted payments and handle ...

Fox Rothschild

Collections Supervisor

Exton, PA

Monitor that staff are updating collection notes in ARCS (Accounts Receivables Collections Software) on a timely basis. * Proactively monitor accounts for pre-approved discounted payments and handle ...

Integrated Resources INC

Collection Associate

Exton, PA

$17 - $23.25/hr

Support supervisor on day to day activities and deliverables of the US collections portfolio ... Proactively identify risk and issues within applicable areas. Assist Collection Lead and Global ...

Conifer Realty LLC

Maintenance Supervisor

Palmyra, NJ · On-site

$24 - $28/hr

Job Type Full-time Description Maintenance Supervisor - Affordable Housing Palmyra, NJ Salary: $24 ... Employees are expected to support leasing efforts, resident engagement, and rent collection ...

Conifer Realty LLC

Maintenance Supervisor

Clayton, NJ · On-site

$24 - $26/hr

Description Maintenance Supervisor - Affordable Housing | Clayton, NJ Salary: $24.00 - $26.00 ... Employees are expected to support leasing efforts, resident engagement, and rent collection ...

Conifer Realty LLC

Maintenance Supervisor

Clayton, NJ · On-site

$24 - $26/hr

Job Type Full-time Description Maintenance Supervisor - Affordable Housing Clayton, NJ Salary: $24 ... Employees are expected to support leasing efforts, resident engagement, and rent collection ...

Conifer Realty LLC

Maintenance Supervisor

Palmyra, NJ · On-site

$24 - $28/hr

Description Maintenance Supervisor - Affordable Housing | Palmyra, NJ Salary: $24.00 - $28.00 ... Employees are expected to support leasing efforts, resident engagement, and rent collection ...

Elwyn

Program Supervisor - CRTF

Media, PA

$27/hr

The Program Supervisor coordinates daily schedules for staff and residents, ensures accurate and timely documentation and data collection by ABSS. This position is also responsible for staffing ...

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All JobsCollection Supervisor JobsCollection Supervisor Jobs in Philadelphia, PA

Collection Supervisor information

See Philadelphia, PA salary details

$31.3K

$59.3K

$110K

How much do collection supervisor jobs pay per year?

As of Aug 6, 2026, the average yearly pay for collection supervisor in Philadelphia, PA is $59,255.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $66,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection supervisor, and why are they important?

To thrive as a Collection Supervisor, you need a solid background in finance or business, experience in collections, and often a bachelor's degree in a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, negotiation, and communication skills help motivate teams and resolve customer issues effectively. These competencies are crucial for maintaining high collection rates, ensuring compliance, and fostering a productive team environment.

What is the difference between Collection Supervisor vs Collections Specialist?

AspectCollection SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification in collections or finance
Work EnvironmentSupervises team members in call centers or finance departmentsHandles individual accounts, contacts debtors, and manages collections
Employer & Industry UsageFinancial institutions, healthcare, credit card companiesDebt collection agencies, banks, credit companies
Common Search & ComparisonOften compared for leadership roles in collectionsCompared for direct account management and debt recovery tasks

The main difference between a Collection Supervisor and a Collections Specialist is that the supervisor oversees a team and manages overall collection strategies, while the specialist focuses on contacting debtors and recovering individual accounts. Both roles are essential in the collections process but differ in responsibilities and scope.

How does a collection supervisor typically coordinate with other departments to optimize debt recovery strategies?

A Collection Supervisor often collaborates closely with departments such as finance, customer service, and legal to ensure effective and compliant debt recovery. They may work with finance teams to analyze account trends, partner with customer service to resolve disputes, and consult legal teams on escalated cases. This cross-functional coordination helps streamline the collection process, improve recovery rates, and maintain positive relationships with clients. Effective communication and teamwork are essential in this role to address challenges and achieve departmental goals.

What is a collection supervisor?

A Collection Supervisor is a professional responsible for overseeing a team of collectors in organizations such as banks, lending institutions, or companies with accounts receivable departments. Their main duties include monitoring the collection of overdue accounts, ensuring compliance with laws and company policies, training staff, and setting performance goals. Collection Supervisors also handle escalated customer issues, prepare reports on collection activities, and implement strategies to improve recovery rates. Their leadership is key to maintaining cash flow and minimizing financial losses for their organization.
Collection Supervisor jobs near you
Infographic showing various Collection Supervisor job openings in Philadelphia, PA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,387 per year, or $27.6 per hour.

Residential Side Load Recycling Driver

Occupational Training Center

Mount Holly, NJ

$21.25 - $27.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

A. Collection Operations

  • Drive and operate a Side Load recycling collection vehicle in full compliance with all applicable Federal, State, and local traffic regulations, DOT requirements, and OTC vehicle operation and safety policies, maintaining constant awareness of pedestrians, cyclists, parked vehicles, and surrounding traffic.
  • Perform all required pre-trip and post-trip vehicle safety inspections, documenting results and reporting defects or unsafe conditions immediately.
  • Follow assigned collection routes and schedules in accordance with OTC collection service procedures.
  • Operate side-load hydraulic arm and automated collection controls in accordance with training, ensuring containers are properly positioned and the collection area is clear prior to engaging lifting or dumping mechanisms.
  • Maintain proper seating position, mirror adjustment, and camera use to ensure clear visibility during side-load collection activities.
  • Follow all established procedures for vehicle scaling and unloading at the OTC Materials Recycling Facility while maintaining awareness of other vehicles, pedestrians, and mobile equipment.
  • Observe loads for visible contamination or improperly prepared materials and report issues to the Collection Supervisor.
  • Promptly report all accidents, injuries, equipment damage, property damage, and near-miss incidents to the Collection Supervisor.
  • Comply promptly and correctly with instructions from Collection Supervisors or the Collection Manager, including all safety-related directives.

B. Customer Service

  • Respond in a professional and courteous manner to customer questions and interactions.
  • Follow OTC policies for inspecting, accepting, or rejecting improperly prepared recyclable materials.
  • Communicate promptly and accurately with supervisors regarding service issues, missed pickups, or special collection needs.

C. Job Accountability & Communication

  • Complete all required driver logs, inspection reports, and collection documentation accurately and in a timely manner.
  • Maintain communication with supervisors via radio or phone regarding route progress, delays, incidents, or non-collection activities.

Physical Demands:

  • Prolonged periods of sitting while operating a commercial vehicle
  • Repetitive use of hands and feet to operate steering, pedals, and hydraulic controls
  • Frequent head, neck, and upper-body rotation to monitor mirrors, cameras, and surroundings
  • Occasional entering and exiting of the vehicle
  • Ability to work safely around moving vehicles, containers, and hydraulic equipment
  • Occasional lifting, pushing, or pulling up to 50 pounds.
  • Exposure to traffic, outdoor weather conditions, noise, and industrial recycling environments

Benefits

  • Medical, Dental, and Vision Insurance
  • Retirement Account
  • Employee Assistance Program
  • PTO
  • Tuition Reimbursement
  • Supportive, Mission-Driven work environment
  • Department specific benefits may apply

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