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Collection Supervisor Jobs in Ohio (NOW HIRING)

SALEM REGIONAL MEDICAL CENTER

Registration Clerk

Salem, OH · On-site

$13 - $15.75/hr

... Collection Supervisor or Director of Revenue Cycle to assure that a successful, viable department is maintained at all times. This position will also require the employee to perform other related ...

Salem Regional Medical Center

Registration Clerk

Salem, OH · On-site

$14 - $17/hr

... Collection Supervisor or Director of Revenue Cycle to assure that a successful, viable department is maintained at all times. This position will also require the employee to perform other related ...

Collections

Collection General Manager

Cleveland, OH · On-site

$85K/yr

This role provides strategic direction while overseeing daily operations, department supervisors, and collection representatives to ensure performance goals, client expectations, and financial ...

FIRST MERCHANTS

Manager, Mortgage Sales

Columbus, OH · On-site

Decide when to recommend that a loan be charged-off with the cooperation of the Credit Collection Supervisor. * Call on existing and potential customers' realtors to develop new and/or additional ...

JLL

Data Collection Specialist II

Cleveland, OH · Remote

Experience with performing data collection on building systems (HVAC, refrigeration, point of sale ... SUPERVISORY RESPONSIBILITIES * No direct supervisory responsibilities. QUALIFICATIONS, EDUCATION ...

KURV

Collections Manager

Cleveland, OH · On-site

Qualifications: * 5+ years of experience in credit and collections, with at least 2 years in a supervisory role. * Strong understanding of collection laws, regulations, and best practices.

Compass Group

Sanitation Supervisor

Columbus, OH · On-site

$18 - $22/hr

Supervises, coordinates and controls the collection, removal and disposal of refuse/yard waste from commercial and residential customers. Essential Duties and Responsibilities: * Schedules and ...

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All JobsCollection Supervisor JobsCollection Supervisor Jobs in Ohio

Collection Supervisor information

See Ohio salary details

$29.5K

$55.8K

$103.6K

How much do collection supervisor jobs pay per year?

As of Aug 7, 2026, the average yearly pay for collection supervisor in Ohio is $55,827.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a collection supervisor, and why are they important?

To thrive as a Collection Supervisor, you need a solid background in finance or business, experience in collections, and often a bachelor's degree in a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, negotiation, and communication skills help motivate teams and resolve customer issues effectively. These competencies are crucial for maintaining high collection rates, ensuring compliance, and fostering a productive team environment.

What is the difference between Collection Supervisor vs Collections Specialist?

AspectCollection SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification in collections or finance
Work EnvironmentSupervises team members in call centers or finance departmentsHandles individual accounts, contacts debtors, and manages collections
Employer & Industry UsageFinancial institutions, healthcare, credit card companiesDebt collection agencies, banks, credit companies
Common Search & ComparisonOften compared for leadership roles in collectionsCompared for direct account management and debt recovery tasks

The main difference between a Collection Supervisor and a Collections Specialist is that the supervisor oversees a team and manages overall collection strategies, while the specialist focuses on contacting debtors and recovering individual accounts. Both roles are essential in the collections process but differ in responsibilities and scope.

How does a collection supervisor typically coordinate with other departments to optimize debt recovery strategies?

A Collection Supervisor often collaborates closely with departments such as finance, customer service, and legal to ensure effective and compliant debt recovery. They may work with finance teams to analyze account trends, partner with customer service to resolve disputes, and consult legal teams on escalated cases. This cross-functional coordination helps streamline the collection process, improve recovery rates, and maintain positive relationships with clients. Effective communication and teamwork are essential in this role to address challenges and achieve departmental goals.

What is a collection supervisor?

A Collection Supervisor is a professional responsible for overseeing a team of collectors in organizations such as banks, lending institutions, or companies with accounts receivable departments. Their main duties include monitoring the collection of overdue accounts, ensuring compliance with laws and company policies, training staff, and setting performance goals. Collection Supervisors also handle escalated customer issues, prepare reports on collection activities, and implement strategies to improve recovery rates. Their leadership is key to maintaining cash flow and minimizing financial losses for their organization.
What cities in Ohio are hiring for Collection Supervisor jobs? Cities in Ohio with the most Collection Supervisor job openings:
What are popular job titles related to Collection Supervisor jobs in OH? For Collection Supervisor jobs in OH, the most frequently searched job titles are:
Collection Supervisor jobs near you
Infographic showing various Collection Supervisor job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $55,827 per year, or $26.8 per hour.

Collections Supervisor

FlightSafety International

Columbus, OH

Other

Re-posted 5 days ago

FlightSafety International rating

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

8th of 221 rated education and training

Job description

About FlightSafety International

FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

Purpose of Position

The Collections Supervisor will oversee the collections activities at FlightSafety. The Collection Supervisor will also be responsible for managing, coaching and training a team of Collections Coordinators.

Tasks and Responsibilities
  • Monitor and facilitate daily collections operations, provide direction, set priorities, and oversee team performance to ensure exceptional customer service.
  • Oversee the processes ensuring minimizing AR balances across the company.
  • Provide KPI and collections metrics to upper management and provide recommendations for improvement.
  • Oversee and process complex credit card payments and refunds.
  • Identify issues attributing to account delinquency and provide recommendations to Director.
  • Manage escalated collection issues from the team.
  • Support Director with special projects as assigned.
  • Identify and recommend ways to streamline collections services and improve processes.
  • Oversee and support the coaching, development, and training of team members.
Minimum Education
  • Bachelor's degree or experience in lieu of degree
Minimum Experience
  • 5+ years of relevant experience in Accounts Receivable or Collections
  • 1-3 years of supervisory experience preferred
Knowledge, Skills, Abilities
  • SAP/Salesforce or similar software preferred
  • Proven ability to supervise a team
  • Proven success in a collection role
  • Knowledge of credit terms, and collections techniques
  • Working knowledge of MS Office Suite
  • High degree of accuracy and attention to detail
  • Ability to meet deadlines and manage multiple tasks simultaneously
  • Ability to interact with various levels of management in a professional manner
  • Ability to train and motivate team members
Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Any offer of employment is contingent upon successful completion of required compliance reviews, including verification that the candidate is not prohibited from employment under U.S. economic sanctions programs administered by the U.S. Department of the Treasury's Office of Foreign Assets Control (OFAC).

This position may require access to export-controlled technology or services subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). Employment consideration and any offer of employment are contingent upon the applicant's ability to comply with these requirements, including qualifying as a "U.S. Person" under applicable regulations or otherwise eligible for export authorization within a timeframe consistent with business needs. A "U.S. Person" includes U.S. citizens, lawful permanent residents (holders of approved and unexpired green cards), and certain refugees or asylees with protected status under U.S. law.

This position may also require eligibility to obtain and maintain a U.S. Government security clearance for the duration of employment.

Cybersecurity Notice: All official recruiting communication from FlightSafety International will come from an @flightsafety.com email address.  FlightSafety International will never ask for personal or financial information through social media or third-party email providers.

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