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Collection Supervisor Jobs in Columbus, OH (NOW HIRING)

Sanitation Supervisor

Columbus, OH ยท On-site

$18 - $22/hr

Supervises, coordinates and controls the collection, removal and disposal of refuse/yard waste from commercial and residential customers. Essential Duties and Responsibilities: * Schedules and ...

Sanitation Supervisor

Columbus, OH ยท On-site

$18 - $22/hr

Supervises, coordinates and controls the collection, removal and disposal of refuse/yard waste from commercial and residential customers. Essential Duties and Responsibilities: * Schedules and ...

Sanitation Supervisor

Columbus, OH ยท On-site

$18 - $22/hr

Supervises, coordinates and controls the collection, removal and disposal of refuse/yard waste from commercial and residential customers. Essential Duties and Responsibilities: * Schedules and ...

Refuse & Recycling Technician

Delaware, OH ยท On-site

$24.39 - $36.63/hr

Able to manage daily collection operations in absence of the supervisor. Responsible for maintaining accurate records relative to collections, hauling and disposal of materials collected, and to ...

Participate in the collection of performance measurements consistent with customer, vendor, and ... supervisor/management role Our Organization has a business casual environment and focuses on ...

Participate in the collection of performance measurements consistent with customer, vendor, and ... supervisor/management role Our Organization has a business casual environment and focuses on ...

Participate in the collection of performance measurements consistent with customer, vendor, and ... supervisor/management role Our Organization has a business casual environment and focuses on ...

Participate in the collection of performance measurements consistent with customer, vendor, and ... supervisor/management role Our Organization has a business casual environment and focuses on ...

Participate in the collection of performance measurements consistent with customer, vendor, and ... supervisor/management role Our Organization has a business casual environment and focuses on ...

Participate in the collection of performance measurements consistent with customer, vendor, and ... supervisor/management role Our Organization has a business casual environment and focuses on ...

Participate in the collection of performance measurements consistent with customer, vendor, and ... supervisor/management role Our Organization has a business casual environment and focuses on ...

Participate in the collection of performance measurements consistent with customer, vendor, and ... supervisor/management role Our Organization has a business casual environment and focuses on ...

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Showing results 1-20

Collection Supervisor information

See Columbus, OH salary details

$29.9K

$56.7K

$105.3K

How much do collection supervisor jobs pay per year?

As of Aug 27, 2026, the average yearly pay for collection supervisor in Columbus, OH is $56,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $63,300.00 per year, depending on experience, location, and employer.

What is a collection supervisor?

A Collection Supervisor is a professional responsible for overseeing a team of collectors in organizations such as banks, lending institutions, or companies with accounts receivable departments. Their main duties include monitoring the collection of overdue accounts, ensuring compliance with laws and company policies, training staff, and setting performance goals. Collection Supervisors also handle escalated customer issues, prepare reports on collection activities, and implement strategies to improve recovery rates. Their leadership is key to maintaining cash flow and minimizing financial losses for their organization.

How does a collection supervisor typically coordinate with other departments to optimize debt recovery strategies?

A Collection Supervisor often collaborates closely with departments such as finance, customer service, and legal to ensure effective and compliant debt recovery. They may work with finance teams to analyze account trends, partner with customer service to resolve disputes, and consult legal teams on escalated cases. This cross-functional coordination helps streamline the collection process, improve recovery rates, and maintain positive relationships with clients. Effective communication and teamwork are essential in this role to address challenges and achieve departmental goals.

What are the key skills and qualifications needed to thrive as a collection supervisor, and why are they important?

To thrive as a Collection Supervisor, you need a solid background in finance or business, experience in collections, and often a bachelor's degree in a related field. Familiarity with collection management software, CRM systems, and regulatory compliance tools is typically required. Strong leadership, negotiation, and communication skills help motivate teams and resolve customer issues effectively. These competencies are crucial for maintaining high collection rates, ensuring compliance, and fostering a productive team environment.

What is the difference between Collection Supervisor vs Collections Specialist?

AspectCollection SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma; some roles may require certification in collections or finance
Work EnvironmentSupervises team members in call centers or finance departmentsHandles individual accounts, contacts debtors, and manages collections
Employer & Industry UsageFinancial institutions, healthcare, credit card companiesDebt collection agencies, banks, credit companies
Common Search & ComparisonOften compared for leadership roles in collectionsCompared for direct account management and debt recovery tasks

The main difference between a Collection Supervisor and a Collections Specialist is that the supervisor oversees a team and manages overall collection strategies, while the specialist focuses on contacting debtors and recovering individual accounts. Both roles are essential in the collections process but differ in responsibilities and scope.

Infographic showing various Collection Supervisor job openings in Columbus, OH as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $55,156 per year, or $26.5 per hour.

Collection Systems Supervisor II - EXAM

City of Columbus

Columbus, OH โ€ข On-site

$37.02 - $55.52/hr

Full-time

Posted 22 days ago


Job description

Definition Under general direction, is responsible for supervising crews engaged in the construction, investigation, maintenance, power cleaning, or repair of wastewater/stormwater collection systems; performs related duties as required. Examples of Work (Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed) Supervises employees engaged in the installation, repair, and maintenance of storm and sanitary sewer lines, or in the investigation of complaints such as water backed up in basements, flooded conditions in streets, alleys, and yards, broken or missing manhole covers, broken catch basin gates, odors in buildings, pollution in streams, or items lost in sewers; Coordinates the activities and work schedules of crews engaged in constructing, investigating, repairing, or cleaning of sewer lines; Responds to crews seeking advice in controversial or difficult field investigations; Inspects the progress of projects and investigations to assure that assignments are completed properly and in a timely manner; Meets with management to discuss job priorities and preventive maintenance programs; Instructs collection system maintenance personnel on work methods and safety procedures; Verifies daily reports and job-related data entered into the computerized maintenance management system; Prepares and maintains reports for repairs completed, materials used during a project, and history data on investigations for processing of damage claims; Assists other City agencies to locate sewers to prevent damage when working in the area; Initiates, opens, and closes work orders and service requests in the computerized maintenance management system, and approves associated timesheets and related charges; Assigns and controls the dispatch of wastewater/stormwater collection system investigations initiated by citizens or the department; Assists in the development of work processes and standard operating procedures; Participates in the employment interview process of potential candidates; Signs off on performance reviews, approves leave requests, and recommends disciplinary actions; May give testimony in court. Minimum Qualifications Completion of the twelfth school grade and two (2) years of experience supervising employees engaged in the investigation, construction, maintenance and repair of wastewater/stormwater collection systems, underground utilities, or general construction work.

Substitution(s): A certificate of high school equivalence (GED) will be accepted in lieu of a diploma. Possession of a valid driver's license. Test/Job Contact Information The names of the applicants passing this administration of this exam will be used to create a NEW, OPEN COMPETITIVE, eligible list for this classification.

If you are interested in having your name included on the new eligible list, you will need to apply for this exam within the filing period and successfully complete all phases of the testing process. Questions regarding this process can be directed to the Test Center at 614-645-7439. The examination process will consist of a Situational Judgement Test (SJT) weighted 20%; and a computer administered exam weighted 80% covering reading comprehension, problem sensitivity, logic and reasoning, safety, reading maps, atlases and record plans, Microsoft 2016 and 2019 Outlook, Excel and Word.

The exam is expected to be administered in September 2026. Approved applicants will be notified by mail/email of their scheduled test date and time. All applicants must complete all phases of the testing process in order to receive a final score.

The names of all candidates who pass this examination will remain on the eligible list for two years, unless the eligible list is replaced prior to or extended beyond the two years. If a candidate's name is certified and the candidate is to be considered for employment, the hiring process will include one or more interviews, a criminal background check, and a pre-employment drug test. The certification process will be: Fixed Band The City of Columbus is an Equal Opportunity Employer.