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Collection Team Lead Jobs (NOW HIRING)

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

Collections Team Lead Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you ... Resolve escalated customer concerns and coach the team on timely payment collection strategies.

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Debt Collection Specialist

Edina, MN · On-site

$40K - $48K/yr

Lead Generation: Analyze files, data and leads to generate high-quality contact information for the collection team. * Discovery & Research: Conduct deep-dive research into employment, property ...

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Collection Team Lead information

See salary details

$84.5K

$95K

$103.5K

How much do collection team lead jobs pay per year?

As of May 28, 2026, the average yearly pay for collection team lead in the United States is $95,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Team Lead, and why are they important?

To thrive as a Collection Team Lead, you need strong knowledge of debt collection practices, leadership experience, and often a background in finance or business administration. Familiarity with collection management software, CRM systems, and relevant certifications such as ACA International’s Professional Collection Specialist can be highly beneficial. Excellent communication, conflict resolution, and motivational skills help you manage both team performance and challenging debtor interactions. These competencies ensure effective collection strategies, regulatory compliance, and high-performing teams in achieving organizational targets.

What are typical challenges a Collection Team Lead faces when managing a team in a high-volume environment?

As a Collection Team Lead in a high-volume environment, you'll often encounter challenges such as balancing team performance metrics with maintaining high-quality customer interactions. Managing and motivating your team to meet targets, while effectively handling escalated accounts and resolving disputes, is crucial. You'll also need to ensure compliance with legal regulations and company policies, and help your team adapt to evolving collection strategies or technology. Strong communication and coaching skills are essential for overcoming these challenges and fostering a collaborative, results-oriented team.

What are Collection Team Leads?

Collection Team Leads are professionals responsible for supervising and guiding a team of collection agents within an organization. Their main role is to ensure that overdue accounts are followed up on and collected efficiently, while maintaining compliance with company policies and legal regulations. They monitor team performance, provide training, handle escalated cases, and develop strategies to improve collection rates. By leading their team effectively, they help minimize financial losses and maintain good customer relationships.

What is the difference between Collection Team Lead vs Collection Specialist?

AspectCollection Team LeadCollection Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collectionsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentSupervisory role overseeing team activities in call centers or finance officesPerforming collections calls and follow-ups independently or in small teams
Employer & Industry UsageUsed in banking, finance, healthcare, and utility companiesCommonly employed in similar industries for debt recovery
Search & Comparison IntentPeople looking for leadership or supervisory roles in collectionsIndividuals seeking entry-level or specialist collection roles

The Collection Team Lead typically supervises collection staff, manages team performance, and ensures collection goals are met. In contrast, the Collection Specialist focuses on executing collection activities, contacting debtors, and recovering owed funds. Both roles require knowledge of debt collection procedures, but the Team Lead has additional responsibilities in team management and strategy implementation.

More about Collection Team Lead jobs
Who are the top companies hiring for Collection Team Lead jobs? The top employers for Collection Team Lead jobs are:
What states have the most Collection Team Lead jobs? States with the most job openings for Collection Team Lead jobs include:
What are popular job titles related to Collection Team Lead jobs? For Collection Team Lead jobs, the most frequently searched job titles are:
Infographic showing various Collection Team Lead job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, 3% Part Time, 3% Temporary, and 12% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution, with an average salary of $95,000 per year, or $45.7 per hour.
Test & Evaluation Data Collection Team Lead

Test & Evaluation Data Collection Team Lead

Scientific Research Corporation

Fort Cavazos, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago


Job description

Primary Objective: Lead a team that collects, analyzes, validates, and processes technical, operational, survivability, and maintenance data from XM30 prototype testing to support advanced analytic tool development and inform the Army's acquisition decisions.

Core Responsibilities:

  • Leading a team of on-site data collectors: Observing test execution, reviewing test plans and recording processes. Examining standardized procedures at test sites during live-fire, mobility, and Soldier Touchpoint test events
  • Operational Performance Monitoring: Recording data on specific XM30 requirements, including all major systems and subsystems to include mobility and power systems; survivability and protection systems; lethality and weapons systems; and mission command and sensor systems. Data sources will include government furnished information, as well as independently captured test incident reports covering operational and maintenance activities
  • Reporting & Documentation: Authoring the test and data collection plans and ensuring data is gathered, measured, and verified for the XM30
  • Ensuring data accuracy, consistency, and alignment with project objectives and data collection of documents, briefings, and reports for internal consumption

FILLING THIS POSITION IS CONTINGENT UPON FUNDING

#LI-HK1


  • Proficiency in data analytics tools (e.g., Tableau, Power BI, Excel) and the ability to interpret complex datasets in a system-level context
  • Previous experience in operational or developmental Test & Evaluation of ground systems
  • Manage and coordinate project meetings with stakeholders and record outcomes
  • Prepare and report on metrics, action reports, and reconciliation of pending or overdue actions
  • Bachelor’s degree and a minimum of 5 years of professional experience or an equivalent combination of education and experience
  • Eligibility for a Secret Clearance

  • Knowledge of ground warfare platforms within the DoW
  • Fort Hood and National Training Center experience
  • Military service– crewman, unit master gunner, or small unit leader preferred
  • Vehicle maintenance experience as a mechanic or analyst experience with maintenance systems

SRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVEL


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Scientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.

SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.


Scientific Research Corporation is an equal opportunity employer that does not discriminate in employment. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.

Scientific Research Corporation endeavors to make www.scires.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact jobs@scires.com for assistance. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.