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Collection Team Lead Jobs (NOW HIRING)

The TL will guide the desk review, support the design of tools for data collection, provide ... Lead the evaluation team according to the SOW, as approved by OSD and Social Impact Work closely ...

The TL will guide the desk review, support the design of tools for data collection, provide ... Lead the evaluation team according to the SOW, as approved by OSD and Social Impact Work closely ...

Overview The Billing Team Lead plays a critical role in the revenue cycle of the firm by overseeing ... Direct the billing and collection process for a select portfolio of high profile lawyers/clients ...

Overview The Billing Team Lead plays a critical role in the revenue cycle of the firm by overseeing ... Direct the billing and collection process for a select portfolio of high profile lawyers/clients ...

Overview The Billing Team Lead plays a critical role in the revenue cycle of the firm by overseeing ... Direct the billing and collection process for a select portfolio of high profile lawyers/clients ...

Overview The Billing Team Lead plays a critical role in the revenue cycle of the firm by overseeing ... Direct the billing and collection process for a select portfolio of high profile lawyers/clients ...

Overview The Billing Team Lead plays a critical role in the revenue cycle of the firm by overseeing ... Direct the billing and collection process for a select portfolio of high profile lawyers/clients ...

Overview The Billing Team Lead plays a critical role in the revenue cycle of the firm by overseeing ... Direct the billing and collection process for a select portfolio of high profile lawyers/clients ...

When you join our team as a Blood Collection Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that ...

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Collection Team Lead information

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$84.5K

$95K

$103.5K

How much do collection team lead jobs pay per year?

As of Jun 22, 2026, the average yearly pay for collection team lead in the United States is $95,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What are typical challenges a Collection Team Lead faces when managing a team in a high-volume environment?

As a Collection Team Lead in a high-volume environment, you'll often encounter challenges such as balancing team performance metrics with maintaining high-quality customer interactions. Managing and motivating your team to meet targets, while effectively handling escalated accounts and resolving disputes, is crucial. You'll also need to ensure compliance with legal regulations and company policies, and help your team adapt to evolving collection strategies or technology. Strong communication and coaching skills are essential for overcoming these challenges and fostering a collaborative, results-oriented team.

What is a team leader's salary?

The salary for a Collection Team Lead typically ranges from $45,000 to $70,000 annually, depending on experience, location, and company size. They often receive additional benefits such as bonuses, health insurance, and paid time off, and may be required to have leadership skills and knowledge of debt collection processes.

What are the key skills and qualifications needed to thrive as a Collection Team Lead, and why are they important?

To thrive as a Collection Team Lead, you need strong knowledge of debt collection practices, leadership experience, and often a background in finance or business administration. Familiarity with collection management software, CRM systems, and relevant certifications such as ACA International’s Professional Collection Specialist can be highly beneficial. Excellent communication, conflict resolution, and motivational skills help you manage both team performance and challenging debtor interactions. These competencies ensure effective collection strategies, regulatory compliance, and high-performing teams in achieving organizational targets.

What are Collection Team Leads?

Collection Team Leads are professionals responsible for supervising and guiding a team of collection agents within an organization. Their main role is to ensure that overdue accounts are followed up on and collected efficiently, while maintaining compliance with company policies and legal regulations. They monitor team performance, provide training, handle escalated cases, and develop strategies to improve collection rates. By leading their team effectively, they help minimize financial losses and maintain good customer relationships.

What is the difference between Collection Team Lead vs Collection Specialist?

AspectCollection Team LeadCollection Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collectionsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentSupervisory role overseeing team activities in call centers or finance officesPerforming collections calls and follow-ups independently or in small teams
Employer & Industry UsageUsed in banking, finance, healthcare, and utility companiesCommonly employed in similar industries for debt recovery
Search & Comparison IntentPeople looking for leadership or supervisory roles in collectionsIndividuals seeking entry-level or specialist collection roles

The Collection Team Lead typically supervises collection staff, manages team performance, and ensures collection goals are met. In contrast, the Collection Specialist focuses on executing collection activities, contacting debtors, and recovering owed funds. Both roles require knowledge of debt collection procedures, but the Team Lead has additional responsibilities in team management and strategy implementation.

What are the top 3 skills for a collection officer?

A collection team lead should possess strong communication skills to negotiate effectively with debtors, excellent organizational abilities to manage accounts and follow-up schedules, and problem-solving skills to develop strategies for recovering debts. Knowledge of relevant laws and familiarity with collection software are also important for success in this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Manager or Debt Recovery Director, which can offer salaries exceeding $80,000 annually. These positions often require extensive experience, leadership skills, and knowledge of credit laws and collection strategies.

What is the role of a collection team leader?

A collection team leader oversees a team responsible for recovering overdue payments from customers. They assign tasks, monitor team performance, ensure compliance with collection policies, and use tools like collection software to manage accounts effectively.
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What are popular job titles related to Collection Team Lead jobs? For Collection Team Lead jobs, the most frequently searched job titles are:
Evaluation Team Lead

Other

Posted 7 days ago


Job description

Job Title: Evaluation Team Lead

Location: USA, Remote

Duration: Contract-based; project timeline to be determined

Background: The Scalable Asymmetric Lifecycle Engagement (SCALE) program, funded by the Department of War and led by Purdue University, is a national workforce development consortium designed to address the critical shortage of personnel skilled in microelectronics, a field vital to U.S. national defense and security. SCALE employs a public-private-academic partnership (PPAP) model to align curriculum standards, industry engagement, and government priorities. The program supports a full ecosystem, from K-12 through Ph.D. and continuing education. As of September 2025, SCALE includes 33 participating universities and has served over 1,300 students at undergraduate, graduate, and professional levels, in addition to the more than 35,000 students (K-16) reached with microelectronics-related curriculum.
The Office of the Secretary of Defense (OSD) is procuring an external evaluation that will provide a third-party, unbiased assessment of program outcomes and impacts, complementing SCALE's internal evaluation efforts. The evaluation will address the SCALE's program impact on workforce development, educational and professional development outcomes, recruitment and retention, and program effectiveness and replicability.


Position Description: SI is seeking a part-time Team Lead (TL) to lead the SCALE Evaluation. The TL will be responsible for leading the evaluation team, guiding evaluation activities, and ensuring the production and completion of all deliverables. The TL will guide the desk review, support the design of tools for data collection, provide oversight of data collection activities, lead selected qualitative interviews, support data analysis, coordinate technical inputs of team members, and lead the production of the inception report, and draft reports, including the final evaluation report.

Responsibilities:
Lead the evaluation team according to the SOW, as approved by OSD and Social Impact
Work closely with the Evaluation Team Members, delegate responsibilities for data collection and analysis
Lead the design and oversight of a desk review of literature and program documents and identify any gaps in existing data, as needed
Lead the development of a detailed evaluation Inception Report, including the evaluation design and data collection instruments, coordinating technical inputs from the team
Lead the identification of relevant secondary datasets, establishment of data sharing/use agreements, and merging and analysis of datasets
Lead remote qualitative interviews with selected key informants
Provide oversight and leadership and ensure quality of data analysis
Lead the development and finalization of project deliverables, including: the inception report, desk review, and data collection tools; preliminary findings presentation and final evaluation presentations and workshops; draft and final reports; and learning and dissemination materials and events
Ensure quality work in all deliverables and implement quality assurance processes in coordination with OSD and Social Impact
Work closely with Social Impact and communicate in a timely and effective manner with all evaluation team members

Qualifications:
Advanced university degree in the field of Evaluation, Education, Engineering, Microelectronics, or related field
Excellent oral communication and report writing skills in English
At least seven years of professional experience in policy and program evaluation in the context of workforce development with U.S. Federal agencies and clients.
Extensive knowledge of and more than eight years of experience in applying qualitative and quantitative evaluation methods
Experience using and merging datasets related to workforce development, educational and professional development outcomes

Desired Qualifications:
Experience leading or supporting evaluations for the Department of War (previously Defense) or Department of Labor
Experience evaluating programs that specialize in the microelectronics sector
Familiarity with microelectronics and its relevance to national defense
Experience working with K-12 education systems, higher education, and industry partnerships is a plus

This will be a part-time consultancy based remotely for the duration of the contract, contingent upon contract award.
Please submit your CV in English for best consideration of your candidacy. CVs must not exceed a maximum of 5 pages.

Come join our energetic and innovative team! We offer you the opportunity to play a leading role in the growth of our company, work as part of a creative and committed team, and make a difference in the well-being of our world. To learn more about Social Impact, please visit our website.

SI is an EEO/AA/ADA Veterans Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Only selected candidates will be contacted for an interview. Please, no phone calls.

Employment Type: Consultancy