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Collection Officer Jobs (NOW HIRING)

First Federal Bank

Loan Officer

Beaufort, SC

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Beaufort, SC · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Yulee, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Ocala, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

Cymertek

Collection Manager

Annapolis Junction, MD · On-site

... Officer, Targeting and Collection Specialist, Intelligence Collection Planner, Collection Strategy Manager, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Intelligence Studies, Data ...

Cymertek

Collection Manager

Honolulu, HI · On-site

... Officer, Targeting and Collection Specialist, Intelligence Collection Planner, Collection Strategy Manager, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Intelligence Studies, Data ...

Cymertek

Collection Manager

Aurora, CO · On-site

... Officer, Targeting and Collection Specialist, Intelligence Collection Planner, Collection Strategy Manager, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Intelligence Studies, Data ...

First Federal Bank

Senior Loan Officer

Tampa, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

New Smyrna Beach, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Kingsland, GA · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Yulee, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Yulee, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

KS · Remote

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Jacksonville, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

Cymertek

Collection Manager

San Antonio, TX · On-site

... Officer, Targeting and Collection Specialist, Intelligence Collection Planner, Collection Strategy Manager, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Intelligence Studies, Data ...

First Federal Bank

Loan Officer

Beaufort, SC · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Jacksonville, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

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Collection Officer information

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How much do collection officer jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for collection officer in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.57 per hour, depending on experience, location, and employer.

What are some common challenges collection officers face when communicating with clients, and how can they overcome them?

Collection Officers often encounter challenges such as handling difficult conversations with clients who may be experiencing financial stress or are unwilling to cooperate. To overcome these challenges, effective communication, empathy, and negotiation skills are essential. Building rapport and maintaining professionalism can help de-escalate tense situations, while following clear company protocols ensures compliance and fairness. Continuous training and support from team leaders also play a crucial role in helping Collection Officers manage these challenges successfully.

What is a collection officer?

Collection Officers are professionals responsible for recovering overdue payments from individuals or businesses on behalf of their employers, such as banks, financial institutions, or utility companies. They contact customers to remind them of their debts, negotiate repayment plans, and may take legal action when necessary. Collection Officers need strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations. Their main goal is to ensure timely debt recovery while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collection officer?

To thrive as a Collection Officer, you need strong negotiation skills, financial acumen, and a basic understanding of credit management, typically supported by a diploma or degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and relevant regulatory frameworks is often required. Excellent communication, resilience, and problem-solving abilities help you manage difficult conversations and maintain client relationships. These skills are crucial for achieving recovery targets while upholding professionalism and compliance in a challenging environment.
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Collection Officer jobs near you
Infographic showing various Collection Officer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,388 per year, or $23.3 per hour.

Collection Officer

Red River Employees Federal Credit Union

Texarkana, TX • On-site

$16.30 - $24.46/hr

Other

Posted 12 days ago

Job description

Description

Position Title:

Collection Officer

Reports To: 

Collections Department Manager 

Basic Function: 

Contacts and collects delinquent loans that are past due. Works collection accounts as they become 31 days delinquent. 


Responsibilities: 

  • Begins collection process on all accounts listed on 31-60-day delinquent loan print-out, updates all information on computer pertaining to member and/or co-makers; works with member to resolve delinquent status either in person or by telephone; works delinquent student loans following guidelines set by Texas Guaranteed Student Loan Corp., up to and including filing claims. 
  • Continue working delinquent loans 61 days or more delinquent.
  • Contacts members and/or insurance company regarding insurance problems, sends notice of default and intent to accelerate loan when problem is not resolved. 
  • Prepares loans for repossession when necessary. 
  • Files disability insurance or credit life for member. Assists with questions regarding MasterCard delinquencies, forgeries, application, and payments. Assists members with a charged off loan or delinquent account which is not 30 days past due.
  • Answers all calls for skip tracing.
  • Adheres to all Red River Employees Federal Credit Union policies and procedures. 
  • Performs other related duties as assigned.


Qualifications:

  • One to two years in collection of delinquent accounts preferred.
  • High school diploma or equivalent.
  • Proficiently operate RRCU personal computer and standard office equipment. 
  • Patient and firm individual. 
  • Ability to meet, speak, and deal effectively with people, being professional always.
  • Must maintain a neat and professional appearance.
  • While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to operate normal office equipment and some lifting, not to exceed 25 pounds.
  • Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.

Probationary Period: 90 Days

Salary Grade: 6

Salary Range: $16.30 - $24.46

Wage & Hour Status: Non-Exempt

Date of Late Update: May 2025

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