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Collection Officer Jobs (NOW HIRING)

First Federal Bank

Senior Loan Officer

Pensacola, FL · On-site

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Loan Officer

Orlando, FL · Remote

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Orlando, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Ocala, FL · On-site

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Senior Loan Officer

Alpharetta, GA · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Jacksonville, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Ocala, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Kingsland, GA · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Saint Augustine, FL · On-site

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Loan Officer

New Smyrna Beach, FL · Remote

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Saint Augustine, FL · Remote

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Jacksonville, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Pensacola, FL · Remote

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Panama City, FL · On-site

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Senior Loan Officer

Fort Mill, SC · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Fort Mill, SC · On-site

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Senior Loan Officer

Charleston, SC · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Charleston, SC · On-site

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Senior Loan Officer

Charlotte, NC · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

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Collection Officer information

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$13

$23

$41

How much do collection officer jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for collection officer in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.57 per hour, depending on experience, location, and employer.

What are the top 3 skills for a collection officer?

A collection officer needs strong communication skills to negotiate with debtors, attention to detail to accurately track accounts, and problem-solving abilities to develop effective repayment strategies. Knowledge of relevant laws and familiarity with collection software are also important for success in the role.

What are some common challenges Collection Officers face when communicating with clients, and how can they overcome them?

Collection Officers often encounter challenges such as handling difficult conversations with clients who may be experiencing financial stress or are unwilling to cooperate. To overcome these challenges, effective communication, empathy, and negotiation skills are essential. Building rapport and maintaining professionalism can help de-escalate tense situations, while following clear company protocols ensures compliance and fairness. Continuous training and support from team leaders also play a crucial role in helping Collection Officers manage these challenges successfully.

What are Collection Officers?

Collection Officers are professionals responsible for recovering overdue payments from individuals or businesses on behalf of their employers, such as banks, financial institutions, or utility companies. They contact customers to remind them of their debts, negotiate repayment plans, and may take legal action when necessary. Collection Officers need strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations. Their main goal is to ensure timely debt recovery while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collection Officer, and why are they important?

To thrive as a Collection Officer, you need strong negotiation skills, financial acumen, and a basic understanding of credit management, typically supported by a diploma or degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and relevant regulatory frameworks is often required. Excellent communication, resilience, and problem-solving abilities help you manage difficult conversations and maintain client relationships. These skills are crucial for achieving recovery targets while upholding professionalism and compliance in a challenging environment.

What is the highest paying collection job?

The highest paying collection jobs are often senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions typically require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and credit management tools.

What job makes $10,000 a month without a degree?

A collection officer typically does not earn $10,000 a month without a degree; most roles in debt collection pay between $3,000 and $6,000 monthly. High earnings in related financial or sales roles may require experience, strong negotiation skills, or certifications, but reaching $10,000 monthly without a degree is uncommon in this field.

What is the role of a collections officer?

A collections officer is responsible for managing overdue accounts by contacting customers to recover unpaid debts, negotiating payment plans, and maintaining accurate records of collection activities. They often use specialized software and must adhere to legal and company policies while working within a set schedule.
More about Collection Officer jobs
What states have the most Collection Officer jobs? States with the most job openings for Collection Officer jobs include:
What job categories do people searching Collection Officer jobs look for? The top searched job categories for Collection Officer jobs are:
What are popular job titles related to Collection Officer jobs? For Collection Officer jobs, the most frequently searched job titles are:
Collection Officer jobs near you
Infographic showing various Collection Officer job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $48,388 per year, or $23.3 per hour.
Senior Loan Officer

Senior Loan Officer

First Federal Bank

Pensacola, FL • On-site

Full-time

Posted 10 days ago

Job description

Essential Functions
  • Interviews residential mortgage loan applicants.
  • Requests specified information for loan application.
  • Notifies applicant of loan decision.
  • Corresponds with customers, applicants or creditors to resolve questions regarding application information.
  • Recommends and outlines terms of loan.
  • Informs prospective borrowers of loan commitments.
  • Reviews developing laws and regulations as they apply to installment loan security agreements.
  • Assists collection officer with delinquent account files for the financial institution.
  • Responsible for quality loan growth.
  • Mortgage Originator cannot, directly or indirectly, commit First Federal on any lending decisions.
  • Provides the best service to our customers with innovative and creative solutions.

Minimum Qualifications
  • High school diploma or equivalent required. 4-year degree preferred, but not required.
  • Minimum 6 years' experience originating mortgage loans.
  • Strong understanding and knowledge of financial institution and products and services.
  • Excellent cross- selling, organizational, and communication skills.
  • Able to communicate effectively with borrowers, builders and realtors.
  • Ability to deal with time constraints and strong attention to detail.
  • Extended hours sitting and performing computer tasks may be required.

Bilingual candidates encouraged to apply.
Equal Opportunity Employer / Vet / Disability
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