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Collection Officer Jobs (NOW HIRING)

First Federal Bank

Loan Officer

Kingsland, GA · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Yulee, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Saint Augustine, FL · On-site

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Loan Officer

Kingsland, GA

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Saint Augustine, FL · Remote

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

New Smyrna Beach, FL · Remote

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

Cymertek

Collection Manager

Aurora, CO · On-site

... Officer, Targeting and Collection Specialist, Intelligence Collection Planner, Collection Strategy Manager, etc. DEGREE (Level Desired) Bachelor's Degree DEGREE (Focus) Intelligence Studies, Data ...

Cymertek

Collection Manager

Honolulu, HI · On-site

... Officer, Targeting and Collection Specialist, Intelligence Collection Planner, Collection Strategy Manager, etc. DEGREE (Level Desired)Bachelor's DegreeDEGREE (Focus)Intelligence Studies, Data ...

First Federal Bank

Loan Officer

Yulee, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Beaufort, SC · On-site

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Loan Officer

Jacksonville, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Ocala, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Saint Augustine, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Orlando, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Orlando, FL

Assists collection officer with delinquent account files for the financial institution. * Responsible for quality loan growth. * Mortgage Originator cannot, directly or indirectly, commit First ...

First Federal Bank

Senior Loan Officer

Tampa, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Gainesville, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Pensacola, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Ocala, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

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How much do collection officer jobs pay per hour?

As of May 29, 2026, the average hourly pay for collection officer in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collection Officer, and why are they important?

To thrive as a Collection Officer, you need strong negotiation skills, financial acumen, and a basic understanding of credit management, typically supported by a diploma or degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and relevant regulatory frameworks is often required. Excellent communication, resilience, and problem-solving abilities help you manage difficult conversations and maintain client relationships. These skills are crucial for achieving recovery targets while upholding professionalism and compliance in a challenging environment.

What are some common challenges Collection Officers face when communicating with clients, and how can they overcome them?

Collection Officers often encounter challenges such as handling difficult conversations with clients who may be experiencing financial stress or are unwilling to cooperate. To overcome these challenges, effective communication, empathy, and negotiation skills are essential. Building rapport and maintaining professionalism can help de-escalate tense situations, while following clear company protocols ensures compliance and fairness. Continuous training and support from team leaders also play a crucial role in helping Collection Officers manage these challenges successfully.

What are Collection Officers?

Collection Officers are professionals responsible for recovering overdue payments from individuals or businesses on behalf of their employers, such as banks, financial institutions, or utility companies. They contact customers to remind them of their debts, negotiate repayment plans, and may take legal action when necessary. Collection Officers need strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations. Their main goal is to ensure timely debt recovery while maintaining positive customer relationships.

What jobs make $3,000 a month without a degree?

A collection officer can earn around $3,000 or more per month, especially with experience and strong communication skills. Many such roles require on-the-job training or certifications rather than a college degree, and they often involve working in office or remote environments with a focus on debt recovery and customer interaction.
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Collection Officer jobs near you
Loan Officer

Loan Officer

First Federal Bank

Kingsland, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Remote work locations to include: Orlando, Palm Coast, St. Augustine, Palatka, Ormond Beach, New Smyrna Beach, Deland, Jacksonville, FL and Kingsland, GA.

Essential Functions:
- Interviews residential mortgage loan applicants.
- Requests specified information for loan application.
- Notifies applicant of loan decision.
- Corresponds with customers, applicants or creditors to resolve questions regarding application information.
- Recommends and outlines terms of loan.
- Informs prospective borrowers of loan commitments.
- Reviews developing laws and regulations as they apply to installment loan security agreements.
- Assists collection officer with delinquent account files for the financial institution.
- Responsible for quality loan growth.
- Mortgage Originator cannot, directly or indirectly, commit First Federal on any lending decisions.
- Provides the best service to our customers with innovative and creative solutions.


Minimum Qualifications:
- High school diploma or equivalent required.
- BA/BS degree preferred, but not required.
- Good understanding and knowledge of financial institution and products and services.
- Good cross selling, organizational, and communication skills.
- Able to communicate effectively with builders and realtors.
- Ability to deal with time constraints and strong attention to detail.
- Loan Officers are required to have a confirmed NMLS# with First Federal Bank before originating residential mortgage loans and maintain their NMLS# in an active status for the duration of employment.
- Extended hours sitting and performing computer tasks may be required.

Bilingual candidates encouraged to apply.

EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY

E - Verify Employer


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