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Collection Officer Jobs in Tennessee (NOW HIRING)

CMG Financial

Loan Officer (Knoxville)

Vonore, TN

The Loan Officer is responsible for originating mortgage loans by meeting with potential borrowers ... Manage customers through the entire loan process, from data collection and analysis through loan ...

CMG Financial

Loan Officer (Knoxville)

Vonore, TN

The Loan Officer is responsible for originating mortgage loans by meeting with potential borrowers ... Manage customers through the entire loan process, from data collection and analysis through loan ...

CMG Financial

Loan Officer (Knoxville)

Vonore, TN

The Loan Officer is responsible for originating mortgage loans by meeting with potential borrowers ... Manage customers through the entire loan process, from data collection and analysis through loan ...

Vanderbilt University

Police Officer - SRO

Nashville, TN · On-site

... collection, and preservation of evidence. * Secure crime scenes and maintain integrity throughout ... Appear in court as a prosecuting officer or witness, providing accurate and professional testimony.

Lee University

MAJOR GIFTS OFFICER

Cleveland, TN · On-site

$55K - $72K/yr

... collection and engagement process as part of the major donor solicitation strategy. * Provide ... The Major Gifts Officer is a full-time administrative position reporting to the Vice President for ...

CMG Financial

Loan Officer (Knoxville)

Vonore, TN · On-site

Description The Loan Officer is responsible for originating mortgage loans by meeting with ... Manage customers through the entire loan process, from data collection and analysis through loan ...

City of Columbia

Police Officer

Columbia, TN · On-site

$25.97/hr

The use of crime scene evidence collection equipment; * Principles and practices of modern police ... POST Police Officer Certification; must be obtained after six months of employment * Must ...

City of Columbia

Police Officer

Columbia, TN · On-site

The use of crime scene evidence collection equipment; * Principles and practices of modern police ... POST Police Officer Certification; must be obtained after six months of employment * Must ...

City of Columbia

Police Officer

Columbia, TN · On-site

The use of crime scene evidence collection equipment; * Principles and practices of modern police ... POST Police Officer Certification; must be obtained after six months of employment * Must ...

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All JobsCollection Officer JobsCollection Officer Jobs in Tennessee

Collection Officer information

See Tennessee salary details

$12

$21

$37

How much do collection officer jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for collection officer in Tennessee is $21.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $26.83 per hour, depending on experience, location, and employer.

What is a collection officer?

Collection Officers are professionals responsible for recovering overdue payments from individuals or businesses on behalf of their employers, such as banks, financial institutions, or utility companies. They contact customers to remind them of their debts, negotiate repayment plans, and may take legal action when necessary. Collection Officers need strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations. Their main goal is to ensure timely debt recovery while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collection officer?

To thrive as a Collection Officer, you need strong negotiation skills, financial acumen, and a basic understanding of credit management, typically supported by a diploma or degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and relevant regulatory frameworks is often required. Excellent communication, resilience, and problem-solving abilities help you manage difficult conversations and maintain client relationships. These skills are crucial for achieving recovery targets while upholding professionalism and compliance in a challenging environment.

What are some common challenges collection officers face when communicating with clients, and how can they overcome them?

Collection Officers often encounter challenges such as handling difficult conversations with clients who may be experiencing financial stress or are unwilling to cooperate. To overcome these challenges, effective communication, empathy, and negotiation skills are essential. Building rapport and maintaining professionalism can help de-escalate tense situations, while following clear company protocols ensures compliance and fairness. Continuous training and support from team leaders also play a crucial role in helping Collection Officers manage these challenges successfully.

What skills do you need to be a collection officer?

A collection officer needs strong communication and negotiation skills to effectively contact debtors and secure payments. Attention to detail, organizational abilities, and knowledge of relevant laws and regulations are also important, along with proficiency in using collection software and maintaining accurate records.

What are popular job titles related to Collection Officer jobs in Tennessee?

For Collection Officer jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Collection Officer jobs in Tennessee look for?

The top searched job categories for Collection Officer jobs in Tennessee are:

What are popular job titles related to Collection Officer jobs in TN?

For Collection Officer jobs in TN, the most frequently searched job titles are:

Collection Officer jobs near you
Infographic showing various Collection Officer job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,918 per year, or $21.1 per hour.

Loan Officer (Knoxville)

CMG Financial

Vonore, TN

Full-time

Re-posted 13 days ago

Job description

The Loan Officer is responsible for originating mortgage loans by meeting with potential borrowers to determine appropriate product, obtain proper documentation and follow through with the entire loan process.

Must be able to work on-site at 140 Major Reynolds Place Knoxville, TN 37919


Essential Duties and Responsibilities:

  • Originate quality FHA, VA and conventional mortgage and home equity loans.
  • Manage customers through the entire loan process, from data collection and analysis through loan conclusion while maintaining positive customer relationships.
  • Collect and analyze information regarding customer income, assets, investments and debts to include multifaceted or complex borrowers.
  • Submits completed loan application and supporting documentation to the processing department.
  • Present the advantages and disadvantages of different financial products to determine the best option for each customer's financial situation.
  • Set proper customer expectations and provide timely status updates to ensure a positive customer experience.
  • Focus on marketing and promotional strategies to attract new purchase business, promoting a broad spectrum of mortgage products including but not limited to government, conventional, home equity and additional products within an assigned geographical area.
  • Build network and community relationships, aggressively promoting CMG to real estate agents, builders, developers, financial planners and other referral sources.

Qualifications and Experience:

  • Bachelor's degree in Business or Finance preferred
  • A minimum of 3 years of current mortgage origination experience with a proven track record of success
  • An active NMLS license required
  • Current referral base from Realtors, Financial Planners, Builders, etc.
  • Strong relationship-building skills
  • Familiarity with current lending regulations
  • Must be self-motivated and have an ability to work independently as well as in a team setting
  • Excellent attention to detail
  • Intermediate experience with Microsoft Word, Excel, and email systems.
  • Ability to work in a fast paced, fluid environment.
  • Strong communication, interpersonal and organizational skills.
  • High integrity and confidentiality required.
SUPERVISORY RESPONSIBILITIES: Direct Reports: No
 
 
PHYSICAL and ENVIRONMENTAL CONDITIONS: 
This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.
 
COMPENSATION:
Base Compensation Information – For residents of the states of CA & CO, and for New York City + other areas requiring disclosure: A large portion of a Loan Officer’s compensation is commission based. CMG pays base wages that are equivalent to minimum wage. Base wages for a non-exempt Loan Officer are a draw against commissions earned.  

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