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Collection Agent Jobs (NOW HIRING)

Collection Agent

Concord, NC · On-site

$17 - $21/hr

Collection Agent Collections Agent- Remote Opportunity with High Earning Potential! Are you an experienced Third-Party Collections Professional looking for a remote opportunity with strong earning ...

Previous experience as a Collection agent or in a similar position strongly preferred * Understanding of collection techniques * Knowledge of debt collection laws and regulations preferred

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Previous experience as a Collection agent or in a similar position strongly preferred * Understanding of collection techniques * Knowledge of debt collection laws and regulations preferred

Previous experience as a Collection agent or in a similar position strongly preferred * Understanding of collection techniques * Knowledge of debt collection laws and regulations preferred

The Collection Agent ensures receivables are collected while maintaining strong customer relations. Duties and Responsibilities: * Respond to customer questions, resolve issues within scope of ...

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

Debt Collection Agent -Remote

Tampa, FL · On-site +1

$18 - $22/hr

Work From Home Collection Agent Responsibilities: * Handle inbound and outbound calls for past-due accounts. * Keeping track of all accounts in your route * Negotiate outstanding debts. * Planning a ...

Work From Home Collection Agent Responsibilities: * Handle inbound and outbound calls for past-due accounts. * Keeping track of all accounts in your route * Negotiate outstanding debts. * Planning a ...

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Collection Agent

Dallas, TX · On-site

$16 - $20/hr

We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating and collecting ...

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

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Collection Agent information

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$11

$18

$28

How much do collection agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What is a collection agent?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges do collection agents face and how are they addressed?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What skills and qualifications are needed to be a collection agent?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.
More about Collection Agent jobs
What cities are hiring for Collection Agent jobs? Cities with the most Collection Agent job openings:
Who are the top companies hiring for Collection Agent jobs? The top employers for Collection Agent jobs are:
What states have the most Collection Agent jobs? States with the most job openings for Collection Agent jobs include:
Infographic showing various Collection Agent job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Collection Agent
Collections Agent- Remote Opportunity with High Earning Potential!
Are you an experienced Third-Party Collections Professional looking for a remote opportunity with strong earning potential and long-term stability? If you have experience in collections (medical industry preferred but not required), this is your chance to join a top-performing team with uncapped earning potential!
What We Offer:
  • Competitive base salary plus commission
  • Fully remote position with the support of a great team.
  • Guaranteed 40-hour work week
  • Monday-Friday schedule.
  • Comprehensive benefits package including:
    • Paid time off & holidays
    • Medical, dental, vision, and life insurance
    • 401k plan with a generous company match

Why Join Paragon Revenue Group?
Paragon is a third-party collection agency focusing on Medical Revenue. We have been a trusted leader in the medical revenue cycle industry for over 35 years. We are growing and seeking motivated, results-driven individuals to grow with us.
Ready to take your career to the next level? Apply today and be a part of our growing team!
Must be able to pass pre-employment background and credit checks. Paragon also participates in E-Verify.