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Collection Agent Jobs (NOW HIRING)

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Previous experience as a Collection agent or in a similar position strongly preferred * Understanding of collection techniques * Knowledge of debt collection laws and regulations preferred

Previous experience as a Collection agent or in a similar position strongly preferred * Understanding of collection techniques * Knowledge of debt collection laws and regulations preferred

Collection Agent

Buffalo, NY · On-site

$16 - $20/hr

Previous experience as a Collection agent or in a similar position strongly preferred * Understanding of collection techniques * Knowledge of debt collection laws and regulations preferred

Collection Agent

Fort Worth, TX · On-site

$18 - $20/hr

C. , a growing criminal defense law firm, seeks a full-time Collection Agent in our Fort Worth office. Dunham & Jones, is a well-established and respected criminal defense law firm, a firm built on ...

New

The Collection Agent ensures receivables are collected while maintaining strong customer relations. Duties and Responsibilities: * Respond to customer questions, resolve issues within scope of ...

Collection Agent

Concord, NC · On-site

$17 - $21/hr

Debt Collector Collections Agent- Remote Opportunity with High Earning Potential! Are you an ... Paragon is a third-party collection agency focusing on Medical Revenue. We have been a trusted ...

The Collection Agent ensures receivables are collected while maintaining strong customer relations. Duties and Responsibilities: * Respond to customer questions, resolve issues within scope of ...

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Debt Collection Agent -Remote

Tampa, FL · On-site +1

$18 - $22/hr

Work From Home Collection Agent Responsibilities: * Handle inbound and outbound calls for past-due accounts. * Keeping track of all accounts in your route * Negotiate outstanding debts. * Planning a ...

Effectively manage an open queue of accounts to consistently hit your monthly collection goal. Requirements * Excellent verbal communication skills. * Multitasking and time management skills to work ...

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY ...

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Collection Agent information

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$11

$18

$28

How much do collection agent jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What jobs pay 4000 a week without a degree?

A collection agent can potentially earn $4,000 a week through commissions and bonuses, especially with experience and high-volume accounts. These roles often require strong communication skills, persistence, and knowledge of debt collection laws, but typically do not require a college degree. High earnings are usually associated with performance-based pay in the industry.

How can I make 2000 a week working from home?

A collection agent working from home can potentially earn $2,000 weekly by handling a high volume of accounts, working overtime, or taking on multiple clients. Success depends on experience, efficiency, and the ability to negotiate payment plans, with some agents earning more through performance-based incentives and strong communication skills.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can offer salaries exceeding $70,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations.
More about Collection Agent jobs
What cities are hiring for Collection Agent jobs? Cities with the most Collection Agent job openings:
What states have the most Collection Agent jobs? States with the most job openings for Collection Agent jobs include:
Infographic showing various Collection Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Other

Posted 2 days ago


Job description

Dunham & Jones Attorneys at Law, P.C., a growing criminal defense law firm, seeks a full-time Collection Agent in our Fort Worth office.


Dunham & Jones, is a well-established and respected criminal defense law firm, a firm built on purpose, meaning, service, and relationships. We help our clients navigate the complex criminal litigation process by providing experienced, compassionate, and responsive legal counsel and expertise.



Duties and Responsibilities include:

· Collecting Balances

· Negotiating payment plans

· Collecting payments via credit card or direct debit via phone.

· Logging every contact attempt and the outcome of the contact.

· Updating system when debts are satisfied.

· Review all applicable rules and practice standards to ensure compliance.


Education:

· High school diploma or GED required.


Qualifications:

· Bilingual (English and Spanish) is preferred but not required.

· 1 year of sales, customer service or telemarketing experience is preferred but not required.

· Previous debt collection experience is preferred but not required.



The pay range for this role is:
18 - 20 USD per hour(Imm/Call Center Office)

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