ZipRecruiter

Log In

1

Collection Agent Jobs (NOW HIRING)

Williams Rush & Associates

Collection Agent

Dallas, TX · On-site

$16 - $20/hr

We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating and collecting ...

Credit Wise Recovery Solutions

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

Cwrs

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

iQuor

Collection Agent

Richfield, OH · On-site

The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will ...

Morgan & Morgan, P.A.

Collection Agent

Longwood, FL · Hybrid

$17.50/hr

Compensation for this position is $17.50 per hour Summary * Work with the collections, accounting, and legal team to recover costs incurred on clients disability claims * Process credit card payments ...

next page

Showing results 1-20

All JobsCollection Agent Jobs

Collection Agent information

See salary details

$11

$18

$28

How much do collection agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What jobs pay 4000 a week without a degree?

A collection agent can potentially earn $4,000 a week through commissions and bonuses, especially with experience and high-volume accounts. These roles often require strong communication skills, persistence, and knowledge of debt collection laws, but typically do not require a college degree. High earnings are usually associated with performance-based pay in the industry.

How can I make 2000 a week working from home?

A collection agent working from home can potentially earn $2,000 weekly by handling a high volume of accounts, working overtime, or taking on multiple clients. Success depends on experience, efficiency, and the ability to negotiate payment plans, with some agents earning more through performance-based incentives and strong communication skills.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can offer salaries exceeding $70,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations.
More about Collection Agent jobs
What cities are hiring for Collection Agent jobs? Cities with the most Collection Agent job openings:
What states have the most Collection Agent jobs? States with the most job openings for Collection Agent jobs include:
What are popular job titles related to Collection Agent jobs? For Collection Agent jobs, the most frequently searched job titles are:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.
Sr. Commercial Collection Agent Collection Agency

Sr. Commercial Collection Agent Collection Agency

BIEHL & BIEHL INC

Carol Stream, IL

$20 - $25/hr

Full-time

Posted 19 days ago

Job description

About the Role:
Join Biehl & Biehl Inc. as a Sr. Commercial Collection Agent and play a crucial role in our collection agency. We're looking for a driven individual who thrives in a fast-paced environment and is passionate about helping businesses recover their debts effectively.

Responsibilities:
  • Manage and oversee commercial collection accounts to ensure timely payments.
  • Negotiate payment arrangements and settlements with clients professionally.
  • Conduct thorough investigations and research on delinquent accounts.
  • Maintain accurate records of all collection activities and communications.
  • Collaborate with team members to develop effective collection strategies.
  • Provide exceptional customer service while resolving disputes and inquiries.
  • Stay updated on industry regulations and best practices in collections.
  • Achieve monthly collection targets and contribute to team goals.
Requirements:
  • Minimum of 1-3 years of experience in commercial collections or a related field.
  • Strong negotiation and communication skills, both verbal and written.
  • Proficient in collection software and Microsoft Office Suite.
  • Ability to work independently and manage multiple accounts effectively.
  • Knowledge of relevant laws and regulations in debt collection.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Positive attitude and a professional demeanor in all interactions.
About Us:  Biehl & Biehl has been a trusted name in the collection industry for over 70 years, providing exceptional service to our clients nationally. Our commitment to integrity and results has earned us a loyal customer base, and our employees appreciate our supportive work environment and opportunities for growth.