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Collection Agent Jobs (NOW HIRING)

Cwrs

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

Credit Wise Recovery Solutions

You may process all correspondences with adherence to the Fair Debt Collection Practices Act (FDCPA) You will maintain knowledge of functional area and company policies and procedures. You will ...

Williams Rush & Associates

Collection Agent

Dallas, TX

$16 - $20/hr

Paid time off We are looking for an experienced 3rd Party Collection Specialist (bilingual a plus) with a minimum of 3 years of experience to join our team. You will be responsible for negotiating ...

Morgan & Morgan, P.A.

Collection Agent

Longwood, FL · On-site

$17.50/hr

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 ...

Morgan & Morgan, P.A.

Collection Agent

Longwood, FL · Hybrid

$17.50/hr

Compensation for this position is $17.50 per hour Summary * Work with the collections, accounting, and legal team to recover costs incurred on clients disability claims * Process credit card payments ...

MCI Careers

Toll Collection Agent

Parkersburg, WV · On-site

$13.50 - $15/hr

Be the face and smile of toll collection operations at the Parkersburg Memorial Bridge facility offices. * Assist customers with new account setup, questions, and concerns * Process payments ...

MCI Careers

Toll Collection Agent

Parkersburg, WV · On-site

$13.50 - $15/hr

Be the face and smile of toll collection operations at the Parkersburg Memorial Bridge facility offices. * Assist customers with new account setup, questions, and concerns * Process payments ...

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Collection Agent information

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How much do collection agent jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule for debt collectors refers to guidelines that restrict the number of calls or contacts they can make to a debtor—typically no more than seven times over seven days, with at least seven days between contacts. As a collection agent, understanding these rules helps ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and maintains ethical communication standards.

What job makes $10,000 a month without a degree?

A collection agent can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or specialized debt recovery roles. Success in this field often depends on strong communication skills, experience, and performance, rather than formal education or degrees.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What jobs pay 2000 a day?

High-paying jobs for collection agents are rare, but some experienced professionals in specialized fields such as corporate debt collection or legal recovery can earn close to or exceeding $2,000 per day through commissions or bonuses. These roles typically require extensive experience, strong negotiation skills, and often involve working in high-stakes environments or with large accounts.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.
More about Collection Agent jobs
What cities are hiring for Collection Agent jobs? Cities with the most Collection Agent job openings:
What states have the most Collection Agent jobs? States with the most job openings for Collection Agent jobs include:
What are popular job titles related to Collection Agent jobs? For Collection Agent jobs, the most frequently searched job titles are:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Collection Agent

Mandarich Law Group, LLP

Williamsville, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Mandarich Law Group is one of the country's leading creditor's right law firm with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL, is seeking a full time Collection Agents for our Williamsville, NY office and our Lake Mary, FL office. 

START NOW, IMMEDIATE BONUS OPPORTUNITY. TAKE ADVANTAGE WITH REDUCED GOALS IN FIRST FOUR MONTHS!!!!

Available shift in NY is 9:30am - 6pm, Monday thru Friday, In-Office.

Available shift in FL is 8am - 5pm, Monday thru Friday, In-Office.

What You'll Do:
Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Benefits
  • Competitive Hourly Salary
  • Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!!!
  • Medical, Dental, and vision; 401K plan with company match
  • Long and Short Term Disability Insurance
  • Company paid Life Insurance
  • PTO
  • Paid Holidays
  • Paid Parental Leave

Requirements

  • Excellent verbal communication skills'
  • Multitasking and time management skills to work through the account queue and inbound call volume.
  • Previous customer service work preferred.

Benefits

  • Competitive Hourly Salary
  • Graduated bonus system to allow new employees immediate bonus opportunity and potential to earn significant bonuses - TAX TIME IS HERE!!!
  • Medical, Dental, and vision; 401K plan with company match
  • Long and Short Term Disability Insurance
  • Company paid Life Insurance
  • PTO
  • Paid Holidays
  • Paid Parental Leave
  • Employee Referral Program

"We are an Equal Opportunity Employer. Nothing in this job posting or description should be construed as an offer of guarantee of employment".

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