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Collection Agent Jobs (NOW HIRING)

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL · On-site

$14.75 - $17.20/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL · On-site

$14.75 - $17.20/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL

$14.75 - $18.50/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

SlingShot Connections

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Call Center Collection Agent | Remote (Texas Residence Only)

Houston, TX · Remote

$14/hr

... Agent Location: Remote + About the job: This position focuses on telephone-based collections for auto insurance claims. The ideal candidate has strong negotiation skills, understands collection laws ...

ECS Ltd

Collections Representative

York, PA · On-site

$16.75 - $21.75/hr

In the event the client informs the collection agent that there are issues with the invoice, the collection agent will ensure the project manager and the principal are informed of the issues. * Any ...

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Collection Agent information

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How much do collection agent jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collection agent in the United States is $18.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.43 per hour, depending on experience, location, and employer.

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule for debt collectors refers to guidelines that restrict the number of calls or contacts they can make to a debtor—typically no more than seven times over seven days, with at least seven days between contacts. As a collection agent, understanding these rules helps ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and maintains ethical communication standards.

What job makes $10,000 a month without a degree?

A collection agent can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or specialized debt recovery roles. Success in this field often depends on strong communication skills, experience, and performance, rather than formal education or degrees.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What jobs pay 2000 a day?

High-paying jobs for collection agents are rare, but some experienced professionals in specialized fields such as corporate debt collection or legal recovery can earn close to or exceeding $2,000 per day through commissions or bonuses. These roles typically require extensive experience, strong negotiation skills, and often involve working in high-stakes environments or with large accounts.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.
More about Collection Agent jobs
What cities are hiring for Collection Agent jobs? Cities with the most Collection Agent job openings:
What states have the most Collection Agent jobs? States with the most job openings for Collection Agent jobs include:
What are popular job titles related to Collection Agent jobs? For Collection Agent jobs, the most frequently searched job titles are:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in the United States as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,572 per year, or $18.1 per hour.

Office Assistant/ Collection Agent

MASTER FIRE EXTINGUISHERS INC

Bronx, NY

$17 - $19/hr

Part-time

PTO

Posted 19 days ago

Job description

Job Summary

We are seeking a motivated and detail-oriented Collections Agent/ Office Assistant to join our team. The ideal candidate will be responsible for managing outstanding accounts, contacting customers to secure payment, maintaining positive client relationships while ensuring compliance with company policies and applicable regulations. You will also be doing daily administrative operations, ensuring the office runs smoothly by handling clerical tasks, coordinating communications, and assisting team members with a variety of administrative duties. 
Key Responsibilities

  • Contact customers via phone, email, and written correspondence to collect outstanding debts
  • Review accounts to identify overdue balances and take appropriate collection actions
  • Negotiate payment plans and settlements in a professional and respectful manner
  • Maintain accurate records of all communications and transactions
  • Resolve billing discrepancies and disputes efficiently
  • Monitor assigned accounts to ensure timely payments
  • Escalate complex or high-risk accounts when necessary
  • Ensure compliance with all relevant laws and regulations (e.g., FDCPA)
Qualifications

  • High school diploma or equivalent 
  • Previous experience in collections, customer service, or accounts receivable preferred
  • Strong communication and negotiation skills
  • Ability to handle difficult conversations with professionalism
  • Detail-oriented with strong organizational skills
  • Basic computer skills and familiarity with CRM or collections software
Preferred Skills

  • Experience working in financial services or call center environments
  • Knowledge of debt collection regulations and best practices
  • Problem-solving mindset with the ability to think critically
  • Ability to work independently and meet performance targets
Compensation & Benefits

  • Competitive salary + performance-based incentives
  • Paid time off and holidays
  • Opportunities for growth and advancement
How to Apply

Interested candidates should submit their resume and a brief cover letter outlining relevant experience to [Insert Email or Application Link].