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Collection Agent Jobs in Quebec (NOW HIRING)

Cascades

Joins-toi à l'équipe de cérdit et collection à titre d' Agent(e) crédit collection pour façonner un avenir plus responsable. Tes avantages Parce que prendre soin de nos gens, c'est dans notre ...

Lkqcorp

Agent(e) a la collection

Blainville, QC · On-site

LKQ Canada recherche presentement un/une Agent(e) a la collection pour rejoindre notre equipe a Blainville. Salaire a partir de 26,00$/h ( selon experience) Pourquoi joindre l'equipe de LKQ ...

Devimco

Agent(e) de collection

Brossard, QC

Relevant de l'assistant(e)-controleur, l'Agent(e) de collection joue un role cle dans la gestion des comptes recevables du parc immobilier residentiel. La personne titulaire du poste est responsable ...

ASICC-MED

Placement agent

Montreal, QC

Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ... placement agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...

ASICC-MED

Placement agent

Montreal, QC

The placement agent should be able to: Ensure call management; Process customer and employee files ... Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ...

ASICC-MED

Placement agent

Montreal, QC

Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ... Center Agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...

Metal Pless

... agent qui offrira un service hors-pair à ses clients. Le poste est permanent et le milieu de ... Encaissements et collection. * Effectuer toutes autres tâches connexes. EXIGENCES ET COMPÉTENCES

Metal Pless

... agent qui offrira un service hors-pair à ses clients. Le poste est permanent et le milieu de ... Encaissements et collection. Effectuer toutes autres tâches connexes. EXIGENCES ET COMPÉTENCES

Metal Pless

... agent qui offrira un service hors-pair à ses clients. Le poste est permanent et le milieu de ... Encaissements et collection. * Effectuer toutes autres tâches connexes. EXIGENCES ET COMPÉTENCES

Desjardins Group

Temporary position for 3 months As an office work and operations agent, you provide administrative ... Perform administrative tasks, including document collection, entry, compilation, coding and ...

Desjardins Group

As an office work and operations agent, you provide administrative and operational support to the ... Perform administrative tasks, including document collection, entry, compilation, coding and ...

Propane G.R.G. Inc.

... Agent(e) au recouvrement. Depuis plus de 45 ans, Propane GRG, une entreprise familiale d'une ... Prendre des dispositions spécifiques pour résoudre les problèmes de collection et négocier des ...

Propane G.R.G. Inc.

... Agent(e) au recouvrement. Depuis plus de 45 ans, Propane GRG, une entreprise familiale d'une ... Prendre des dispositions spécifiques pour résoudre les problèmes de collection et négocier des ...

Propane G.R.G. Inc.

... Agent(e) au recouvrement. Depuis plus de 45 ans, Propane GRG, une entreprise familiale d'une ... collection et négocier des ententes de paiement avec les clients Documenter le résultat des ...

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All JobsCollection Agent JobsCollection Agent Jobs in Quebec

Collection Agent information

See Quebec salary details

$7

$15

$23

How much do collection agent jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for collection agent in Quebec is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $12.26 and $17.79 per hour, depending on experience, location, and employer.

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What is the 7 7 7 rule for debt collectors?

The 7 7 7 rule for debt collectors refers to guidelines that restrict the number of calls or contacts they can make to a debtor—typically no more than seven times over seven days, with at least seven days between contacts. As a collection agent, understanding these rules helps ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and maintains ethical communication standards.

What job makes $10,000 a month without a degree?

A collection agent can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or specialized debt recovery roles. Success in this field often depends on strong communication skills, experience, and performance, rather than formal education or degrees.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What jobs pay 2000 a day?

High-paying jobs for collection agents are rare, but some experienced professionals in specialized fields such as corporate debt collection or legal recovery can earn close to or exceeding $2,000 per day through commissions or bonuses. These roles typically require extensive experience, strong negotiation skills, and often involve working in high-stakes environments or with large accounts.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.
What are popular job titles related to Collection Agent jobs in QC? For Collection Agent jobs in QC, the most frequently searched job titles are:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in Quebec as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $32,074 per year, or $15.4 per hour.

Collection Customer Service Agent

National Bank

Montreal, QC • On-site, Remote

CA$25.50/hr

Other

Medical, Retirement

Posted 4 days ago

Job description

Youtube Video

As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy.

Your compensation

The salary starts at $25.50. Depending on your experience, the salary could be adjusted upwards.

Your role

  • Contact clients and establish trust-based relationships
  • Analyze and understand large amounts of information in order to properly assess clients' financial situation
  • Listen to clients’ needs and resolve their issues
  • Set up solutions that are adapted to clients' financial situations
  • Educate clients on their financial situation and highlight the benefits

Our Client Contact centre is open Monday to Friday from 8:00 a.m. to 8:00 p.m. You’ll work full time from Monday to Friday from 11:30 a.m. to 8:00 p.m. except during the first weeks because training take place during the day.

Your team

Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another. 

Learning and development

You’ll start with a training program lasting 4 to 5 months in a hybrid format. Your on-the-job training will focus on how to help clients over the phone and you'll be supported by a trainer-coach.

We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.

Requirements

  • High school diploma
  • Customer service and advisory experience
  • Aptitude for building strong relationships and proactively establishing ties with clients
  • Bilingualism (English/French) because the sector works with English-speaking and French-speaking clients

#sacP

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Client Education, Communication, Debt Collection, Emotional Intelligence, Information Analysis, Negotiation, Teamwork, Client-focused, Empathy, Learning Agility, Standards Compliance, Active listening

Apply