Mission I am looking for a collections agent for a temporary assignment of at least 3 months in Boisbriand. This is a 4-day-a-week position. Feel free to apply even if you have limited experience in ...
New
Mission I am looking for a collections agent for a temporary assignment of at least 3 months in Boisbriand. This is a 4-day-a-week position. Feel free to apply even if you have limited experience in ...
New
Mission I am looking for a collections agent for a temporary assignment of at least 3 months in Boisbriand. This is a 4-day-a-week position. Feel free to apply even if you have limited experience in ...
New
Mission I am looking for a collections agent for a temporary assignment of at least 3 months in Boisbriand. This is a 4-day-a-week position. Feel free to apply even if you have limited experience in ...
New
Mission I am looking for a collections agent for a temporary assignment of at least 3 months in Boisbriand. This is a 4-day-a-week position. Feel free to apply even if you have limited experience in ...
New
Mission I am looking for a collections agent for a temporary assignment of at least 3 months in Boisbriand. This is a 4-day-a-week position. Feel free to apply even if you have limited experience in ...
New
Agent(e) a la collection
Blainville, QC · On-site
Si oui, LKQ Canada est presentement a la recherche d'un(e) Agent(e) a la Collection pour rejoindre notre equipe a Blainville. Quart de Travail: 8H00 a 17H00, lundi au vendredi Hybride (3 jours en ...
Agent(e) a la collection
Blainville, QC · On-site
Si oui, LKQ Canada est presentement a la recherche d'un(e) Agent(e) a la Collection pour rejoindre notre equipe a Blainville. Quart de Travail: 8H00 a 17H00, lundi au vendredi Hybride (3 jours en ...
Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ... placement agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...
Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ... placement agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...
The placement agent should be able to: Ensure call management; Process customer and employee files ... Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ...
The placement agent should be able to: Ensure call management; Process customer and employee files ... Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ...
Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ... Center Agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...
Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ... Center Agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...
Customer Service Agent Techniseal is experiencing significant growth and offers permanent ... We are a collection of hundreds of family businesses, regional companies and large enterprises that ...
Customer Service Agent Techniseal is experiencing significant growth and offers permanent ... We are a collection of hundreds of family businesses, regional companies and large enterprises that ...
Agente ou agent de soutien administratif, classe 1 (Annexe P) * Département : Direction adjointe ... Effectue l'inventaire et l'élagage de la collection; * Participe aux rencontres d'équipe; * Au ...
Agente ou agent de soutien administratif, classe 1 (Annexe P) * Département : Direction adjointe ... Effectue l'inventaire et l'élagage de la collection; * Participe aux rencontres d'équipe; * Au ...
... to collection items and discharges). As needed, perform required follow-up activities with members and customers. * Input, validate, and save various data in the system. * Carry out liaison ...
... to collection items and discharges). As needed, perform required follow-up activities with members and customers. * Input, validate, and save various data in the system. * Carry out liaison ...
Agent(e) de soutien administratif, class II Categorie: Personnel de soutien Statut: Poste saisonnier a temps partiel Horaire: Du lundi au vendredi, de 10 a 25 heures par semaine (L'horaire de travail ...
Agent(e) de soutien administratif, class II Categorie: Personnel de soutien Statut: Poste saisonnier a temps partiel Horaire: Du lundi au vendredi, de 10 a 25 heures par semaine (L'horaire de travail ...
Operations Support Agent
Montreal, QC · On-site
... to collection items and discharges). As needed, perform required follow-up activities with members and customers. * Input, validate, and save various data in the system. * Carry out liaison ...
Operations Support Agent
Montreal, QC · On-site
... to collection items and discharges). As needed, perform required follow-up activities with members and customers. * Input, validate, and save various data in the system. * Carry out liaison ...
... affiliated agent sectors. The Business Analyst will collaborate with Product Owners to analyze ... Knowledge of the property and casualty insurance collection process; \n * Minimum of 2 years ...
... affiliated agent sectors. The Business Analyst will collaborate with Product Owners to analyze ... Knowledge of the property and casualty insurance collection process; \n * Minimum of 2 years ...
Agent(e) de soutien administratif, class II Catégorie : Personnel de soutien Statut : Poste saisonnier à temps partiel Horaire : Du lundi au vendredi, de 10 à 25 heures par semaine (L'horaire de ...
Quick apply
Agent(e) de soutien administratif, class II Catégorie : Personnel de soutien Statut : Poste saisonnier à temps partiel Horaire : Du lundi au vendredi, de 10 à 25 heures par semaine (L'horaire de ...
Agent de Traitement de Cannabis BPF Type de poste : Temps plein, 6h00-14h30 Ce poste concerne un ... Collection Practices (GACP), and internal Standard Operating Procedures (SOPs). This role is ...
Agent de Traitement de Cannabis BPF Type de poste : Temps plein, 6h00-14h30 Ce poste concerne un ... Collection Practices (GACP), and internal Standard Operating Procedures (SOPs). This role is ...
Produce the collection documents and make the deposits to the bank; Update the CSSS bed care level ... Staff time management: Supervise the administrative agent during working hours. Ensure the ...
Produce the collection documents and make the deposits to the bank; Update the CSSS bed care level ... Staff time management: Supervise the administrative agent during working hours. Ensure the ...
Library Assistant
Westmount, QC · On-site
CA$25.65 - CA$28.68/hr
Administrative Support Agent, Class I Category: Support Staff Status: Seasonal, part-time Hourly ... Assists with the processing and ongoing care of the Library's print collection * Ensures tasks ...
Library Assistant
Westmount, QC · On-site
CA$25.65 - CA$28.68/hr
Administrative Support Agent, Class I Category: Support Staff Status: Seasonal, part-time Hourly ... Assists with the processing and ongoing care of the Library's print collection * Ensures tasks ...
Applied AI Engineer
Montreal, QC · On-site
The position We're looking for an Applied AI Engineer to take our growing collection of foundation ... Build RAG and agent-style orchestration for clinical reporting and conversational interfaces * Ship ...
Quick apply
Applied AI Engineer
Montreal, QC · On-site
The position We're looking for an Applied AI Engineer to take our growing collection of foundation ... Build RAG and agent-style orchestration for clinical reporting and conversational interfaces * Ship ...
Applied AI Engineer
Montreal, QC · On-site
The position We're looking for an Applied AI Engineer to take our growing collection of foundation ... Build RAG and agent-style orchestration for clinical reporting and conversational interfaces * Ship ...
Applied AI Engineer
Montreal, QC · On-site
The position We're looking for an Applied AI Engineer to take our growing collection of foundation ... Build RAG and agent-style orchestration for clinical reporting and conversational interfaces * Ship ...
Associ au support client
Montreal, QC · On-site
... principal agent de liaison avec le siège social pour toutes les questions liées à la ... Managing timecard audit and collection (including contacting contractors and/or clients for missing ...
Associ au support client
Montreal, QC · On-site
... principal agent de liaison avec le siège social pour toutes les questions liées à la ... Managing timecard audit and collection (including contacting contractors and/or clients for missing ...
Collection Agent information
What is a collection agent?
Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.
What skills and qualifications are needed to be a collection agent?
To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.
What challenges do collection agents face and how are they addressed?
Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.
What is the difference between Collection Agent vs Debt Collector?
| Aspect | Collection Agent | Debt Collector |
|---|---|---|
| Credentials | High school diploma; sometimes additional certifications | High school diploma; often similar certifications |
| Work Environment | Office settings, sometimes fieldwork | Primarily office-based, some fieldwork |
| Industry Usage | Financial institutions, third-party agencies | Debt collection agencies, financial institutions |
| Search/Comparison Intent | Understanding roles, job requirements | Similar roles, job differences |
Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.
Can you make good money in collection agents?
Collection agents can earn a competitive income that includes a base salary plus commissions or bonuses based on the amount collected. Earnings vary depending on experience, location, and the effectiveness of collection skills, with some agents making a substantial income through performance-based pay. Strong communication skills and knowledge of debt collection laws can enhance earning potential.
What are popular job titles related to Collection Agent jobs in QC?
For Collection Agent jobs in QC, the most frequently searched job titles are:
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Job description
Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for accounting and finance roles. Our consultants are all experts and speak your language. We are committed to working alongside you to support you throughout your job search and at every stage of your career.
MissionI am looking for a collections agent for a temporary assignment of at least 3 months in Boisbriand. This is a 4-day-a-week position.
Feel free to apply even if you have limited experience in collections. This role might still be a great fit for you!
Your responsibilities will include:
- Monitoring customer accounts and sending payment reminders;
- Communicating with customers by phone and email to resolve late payment issues;
- Analyze accounts receivable and identify overdue invoices;
- Perform reconciliations and make necessary adjustments to accounts;
- Keep customer files up to date and document follow-ups;
- Assist with various administrative tasks related to accounts receivable and collections.
Your Profile:
-Experience in accounting and/or customer service
-Bilingual in French and English to communicate with suppliers in other Canadian provinces
-Able to work 4 days a week in person
-Comfortable communicating over the phone