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Collection Agent Jobs in Quebec (NOW HIRING)

Cascades

Agent(e) crédit collection

Kingsey Falls, QC · On-site

Joins-toi à l'équipe de cérdit et collection à titre d' Agent(e) crédit collection pour façonner un avenir plus responsable. Tes avantages Parce que prendre soin de nos gens, c'est dans notre ...

Cascades

Joins-toi à l'équipe de cérdit et collection à titre d' Agent(e) crédit collection pour façonner un avenir plus responsable. Tes avantages Parce que prendre soin de nos gens, c'est dans notre ...

Lkqcorp

Agent(e) a la collection

Blainville, QC · On-site

LKQ Canada recherche presentement un/une Agent(e) a la collection pour rejoindre notre equipe a Blainville. Salaire a partir de 26,00$/h ( selon experience) Pourquoi joindre l'equipe de LKQ ...

ASICC-MED

Placement agent

Montreal, QC

Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ... placement agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...

ASICC-MED

Placement agent

Montreal, QC

The placement agent should be able to: Ensure call management; Process customer and employee files ... Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ...

ASICC-MED

Placement agent

Montreal, QC

Quality assurance monitoring Data collection and entry Respond quickly and efficiently to any ... Center Agent: Diploma of Professional Studies (DES); 1 to 2 years of experience in similar ...

Metal Pless

... agent qui offrira un service hors-pair à ses clients. Le poste est permanent et le milieu de ... Encaissements et collection. * Effectuer toutes autres tâches connexes. EXIGENCES ET COMPÉTENCES

Équipements d'Érablière CDL inc.

Agent de crédit CDL - Là où votre carrière prend racine Notre croissance crée un milieu ... de collection et tu enverras les lettres nécessaires selon les procédures en place. Tu ...

Équipements d'Érablière CDL inc.

Agent de crédit CDL - Là où votre carrière prend racine Notre croissance crée un milieu ... de collection et tu enverras les lettres nécessaires selon les procédures en place. Tu ...

Équipements d'Érablière CDL inc.

Agent de crédit CDL - Là où votre carrière prend racine Notre croissance crée un milieu ... de collection et tu enverras les lettres nécessaires selon les procédures en place. Tu ...

Norbert Health

Applied AI Engineer

Montreal, QC

The position We're looking for an Applied AI Engineer to take our growing collection of foundation ... Build RAG and agent-style orchestration for clinical reporting and conversational interfaces * Ship ...

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Showing results 1-20

All JobsCollection Agent JobsCollection Agent Jobs in Quebec

Collection Agent information

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What jobs pay 4000 a week without a degree?

A collection agent can potentially earn $4,000 a week through commissions and bonuses, especially with experience and high-volume accounts. These roles often require strong communication skills, persistence, and knowledge of debt collection laws, but typically do not require a college degree. High earnings are usually associated with performance-based pay in the industry.

How can I make 2000 a week working from home?

A collection agent working from home can potentially earn $2,000 weekly by handling a high volume of accounts, working overtime, or taking on multiple clients. Success depends on experience, efficiency, and the ability to negotiate payment plans, with some agents earning more through performance-based incentives and strong communication skills.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can offer salaries exceeding $70,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations.
What are popular job titles related to Collection Agent jobs in QC? For Collection Agent jobs in QC, the most frequently searched job titles are:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in Quebec as of June 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Collection Customer Service Agent

National Bank

Montreal, QC • On-site

CA$25.50/hr

Other

Medical, Retirement

Posted 25 days ago

Job description

Youtube Video

As a Collection Agent, you’ll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people’s lives. You’ll have a positive impact on clients with your listening skills and your empathy.

Your compensation

The salary starts at $25.50. Depending on your experience, the salary could be adjusted upwards.

Your role

  • Contact clients and establish trust-based relationships
  • Analyze and understand large amounts of information in order to properly assess clients' financial situation
  • Listen to clients’ needs and resolve their issues
  • Set up solutions that are adapted to clients' financial situations
  • Educate clients on their financial situation and highlight the benefits

Our Client Contact centre is open Monday to Friday from 8:00 a.m. to 8:00 p.m. You’ll work full time from Monday to Friday from 11:30 a.m. to 8:00 p.m. except during the first weeks because training take place during the day.

Your team

Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another. 

Learning and development

You’ll start with a training program lasting 4 to 5 months in a hybrid format. Your on-the-job training will focus on how to help clients over the phone and you'll be supported by a trainer-coach.

We encourage our employees’ development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.

Requirements

  • High school diploma
  • Customer service and advisory experience
  • Aptitude for building strong relationships and proactively establishing ties with clients
  • Bilingualism (English/French) because the sector works with English-speaking and French-speaking clients

#sacP

Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and family assistance program
* Preferential banking services
* Involvement in community initiatives
* Telemedicine service
* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!

Client Education, Communication, Debt Collection, Emotional Intelligence, Information Analysis, Negotiation, Teamwork, Client-focused, Empathy, Learning Agility, Standards Compliance, Active listening

Apply