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Collection Agent Jobs in Brandon, FL (NOW HIRING)

Credit Control LLC

Debt Collection Agent -Remote

Tampa, FL · On-site +1

$18 - $22/hr

Work From Home Collection Agent Responsibilities: * Handle inbound and outbound calls for past-due accounts. * Keeping track of all accounts in your route * Negotiate outstanding debts. * Planning a ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL · On-site

$14.75 - $17.20/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL

$14.75 - $18.50/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

MCI Careers

Bilingual Toll Collection Agent

Tampa, FL

$14.75 - $17.20/hr

We're hiring a Bilingual Toll Collection Agent to support both inbound phone calls and walk-up customer inquiries related to the Tampa Hillsborough Expressway Authority. In this role, you'll assist ...

Sherloq Solutions

Collections Manager

Tampa, FL · On-site

$65K - $75K/yr

Partner with leadership to develop and execute collection strategies aligned with company objectives. * Oversee and optimize TCN dialing campaigns, call strategies, and agent utilization. * Partner ...

Sherloq Solutions

Collections Manager

Tampa, FL · On-site

$65K - $75K/yr

Partner with leadership to develop and execute collection strategies aligned with company objectives. * Oversee and optimize TCN dialing campaigns, call strategies, and agent utilization. * Partner ...

Sherloq Solutions

Collections Manager

Tampa, FL · Remote

$65K - $75K/yr

Partner with leadership to develop and execute collection strategies aligned with company objectives. * Oversee and optimize TCN dialing campaigns, call strategies, and agent utilization. * Partner ...

Kemper

Licensed Insurance Agent

Bartow, FL

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

Kemper

Licensed Insurance Agent

Tampa, FL · On-site

Benefit from autonomy in managing your customer visits and premium collection schedule Career growth and promotional opportunities Licensed Agent Bonus Program Through Kemper's Licensed Agent Bonus ...

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All JobsCollection Agent JobsCollection Agent Jobs in Brandon, FL

Collection Agent information

See Brandon, FL salary details

$9

$15

$24

How much do collection agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for collection agent in Brandon, FL is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.74 per hour, depending on experience, location, and employer.

What are collection agents?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What jobs pay 4000 a week without a degree?

A collection agent can potentially earn $4,000 a week through commissions and bonuses, especially with experience and high-volume accounts. These roles often require strong communication skills, persistence, and knowledge of debt collection laws, but typically do not require a college degree. High earnings are usually associated with performance-based pay in the industry.

How can I make 2000 a week working from home?

A collection agent working from home can potentially earn $2,000 weekly by handling a high volume of accounts, working overtime, or taking on multiple clients. Success depends on experience, efficiency, and the ability to negotiate payment plans, with some agents earning more through performance-based incentives and strong communication skills.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

What challenges might a Collection Agent face when trying to recover overdue payments, and how are these typically addressed within a team environment?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Collection Agent, and why are they important?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What does a collection agent do?

A collection agent is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They often use phone calls, emails, or letters and may negotiate payment plans or settlements. Strong communication skills and knowledge of debt collection laws are important in this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can offer salaries exceeding $70,000 annually. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations.
What cities near Brandon, FL are hiring for Collection Agent jobs? Cities near Brandon, FL with the most Collection Agent job openings:
Collection Agent jobs near you
Infographic showing various Collection Agent job openings in Brandon, FL as of June 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,647 per year, or $15.7 per hour.
Debt Collection Agent -Remote

Debt Collection Agent -Remote

Credit Control LLC

Tampa, FL • On-site, Remote

$18 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $18- $22 PER HOUR!
Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN
Grow and advance your career at our industry-leading company, recognized for the last 6 years as the winner of " Best Places to Work in Collections".
At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.
PAID TRAINING + EQUIPMENT PROVIDED+ EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES‼
At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.
We offer industry-leading bonus structures and benefits!
Job description
Work From Home Collection Agent Responsibilities:
  • Handle inbound and outbound calls for past-due accounts.
  • Keeping track of all accounts in your route
  • Negotiate outstanding debts.
  • Planning a course of action to recover outstanding payments.
  • Handle questions and complaints.
  • Adhere to all local, state, and federal laws governing the debt collection industry.

Work From Home Collection Agent Qualifications:
  • Must have a private and secure workspace at home that is free from noise and distractions.
  • Must be willing to work on camera and be supervised during scheduled work hours
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask.
  • Basic math and computer literacy skills.
  • Professionalism and the ability to build rapport with consumers.
  • Foster teamwork and cooperation.
  • Required previous experience in debt collection, outbound call center, telemarketing, or other related fields.
  • Successfully pass a background check

Job Type: Full-time
Pay Range: $18.00 - $22.00 Hourly Plus Bonus
Total Compensation Potential $37,440 - $65,000
Benefits:
  • Medical Insurance (United Healthcare)
  • Dental Coverage (United Healthcare)
  • Vision Plan (United Healthcare)
  • Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
  • Voluntary Life Short Term/Long Term Disability Coverage
  • Paid Vacation, Personal, Bereavement, and Holidays
  • Referral program
  • Daily Pay / PNC EarnedIt
  • Employee Discount Life Mart
  • Professional Development Grant Program
  • Employee Assistance Program

Physical setting:
  • Call center.

Schedule:
  • 8-hour shift
  • Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.
  • No nights / No weekends

Supplemental pay types:
  • Monthly Bonus Pay
  • Individual & Team bonuses each month!
  • Additional quarterly, bi-annual, and annual Incentives
  • Additional retention and referral bonuses
  • Monthly Contest and Raffles

Ability to commute/relocate:
  • 9929 Race Track Road Tampa, FL 33626
  • Must have the ability to work in office full time (No hybrid or work from home)
  • Must have reliable transportation

Application Question(s):
  • Are you willing to undergo a background check, in accordance with local law and regulations?

Education:
  • High school or equivalent (Preferred)

Experience:
  • 3rd party collection: 1 year required

Work setting:
  • Call center.

Work Location: Remote
  • Must reside in one of the following states: AZ, FL, GA, ID, MO, NV, NM, IN, IA, KS, KY, LA, NC, OH, OK, SC, SD, UT, and TN

Apply