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Collection Agent Jobs in Brandon, FL (NOW HIRING)

Marriott

Front Desk Agent

Saint Petersburg, FL · On-site

$13.75 - $17.25/hr

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality ...

Marriott International

Front Desk Agent

Saint Petersburg, FL · On-site

$13.75 - $17.25/hr

About the Team The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its ...

Bespoke Labs

Machine Learning Engineer

Tampa, FL

Build and maintain the infrastructure around RL training: rollout collection, data curation, reward ... agent loop mechanics * Implement methods from recent ML papers quickly and turn them into ...

Bespoke Labs

Machine Learning Engineer

Tampa, FL · On-site

Build and maintain the infrastructure around RL training: rollout collection, data curation, reward ... agent loop mechanics * Implement methods from recent ML papers quickly and turn them into ...

Ottimate

Director of AI Engineering

Tampa, FL · Remote

Oversee training data collection, curation, and labeling operations * Manage the full ML lifecycle ... Reliable agent loop design - planning, memory, tool execution, error recovery * RAG pipeline design ...

Metropolis Technologies

Passenger Ambassador

Tampa, FL · On-site

$16/hr

... RAC Agent - Supervisor As a Passenger Ambassador will provide staffing for front line customer ... Ambassadors will be required to assist in the collection of baggage carts between flights and ...

HSS Careers

Remote Insurance Agent

Wesley Chapel, FL · Remote

$69K - $150K/yr

By applying, you consent to the collection and use of your personal information for recruitment purposes in accordance with applicable data protection laws. Employment is commission-based. Contact us ...

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All JobsCollection Agent JobsCollection Agent Jobs in Brandon, FL

Collection Agent information

See Brandon, FL salary details

$9

$15

$24

How much do collection agent jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for collection agent in Brandon, FL is $15.70, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.74 per hour, depending on experience, location, and employer.

What is a collection agent?

Collection agents are professionals who work on behalf of creditors to recover overdue payments from individuals or businesses. Their main responsibilities include contacting debtors, negotiating payment plans, and maintaining records of communication and payment agreements. Collection agents may work for collection agencies, financial institutions, or other organizations that manage outstanding debts. They must adhere to laws and regulations governing debt collection practices to ensure ethical and legal conduct.

What skills and qualifications are needed to be a collection agent?

To thrive as a Collection Agent, you need strong negotiation, communication, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is typically required. Resilience, patience, and professionalism are vital soft skills for managing difficult conversations and maintaining positive customer interactions. These competencies are crucial for recovering outstanding debts efficiently while upholding legal standards and protecting the organization’s reputation.

What challenges do collection agents face and how are they addressed?

Collection Agents often encounter challenges such as unresponsive clients, negotiating payment arrangements, and handling difficult conversations. To address these, agencies typically provide robust training in communication and negotiation skills, as well as access to support from supervisors and experienced colleagues. Working within a team allows agents to share strategies, discuss complex cases, and receive guidance, helping them stay motivated and effective in reaching recovery targets while maintaining professionalism and compliance with regulations.

What is the difference between Collection Agent vs Debt Collector?

AspectCollection AgentDebt Collector
CredentialsHigh school diploma; sometimes additional certificationsHigh school diploma; often similar certifications
Work EnvironmentOffice settings, sometimes fieldworkPrimarily office-based, some fieldwork
Industry UsageFinancial institutions, third-party agenciesDebt collection agencies, financial institutions
Search/Comparison IntentUnderstanding roles, job requirementsSimilar roles, job differences

Collection Agents and Debt Collectors often perform similar tasks in recovering debts, with overlapping credentials and work environments. The main difference lies in their job scope and employer settings. Collection Agents may work directly for lenders or in more formal roles, while Debt Collectors are typically employed by collection agencies. Both roles require similar skills and certifications, making them closely related in the debt recovery industry.

Can you make good money in collection agents?

Collection agents can earn a competitive income that includes a base salary plus commissions or bonuses based on the amount collected. Earnings vary depending on experience, location, and the effectiveness of collection skills, with some agents making a substantial income through performance-based pay. Strong communication skills and knowledge of debt collection laws can enhance earning potential.

What cities near Brandon, FL are hiring for Collection Agent jobs?

Cities near Brandon, FL with the most Collection Agent job openings:

Collection Agent jobs near you
Infographic showing various Collection Agent job openings in Brandon, FL as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $32,647 per year, or $15.7 per hour.

Travel Agent - Tampa, FL (Westshore)

ACS Auto Club Services, Inc.

Tampa, FL • On-site

$10K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Job Type:

Full time
 

Exempt/Non Exempt:

 
Hourly

Job Description:


 

$1,500 to $3,000 Signing Bonus  

(Amount is dependent on experience. To qualify for the Signing Bonus, applicants must be new to the Auto Club Group) 

Location Details:

  • Tampa, FL 

Position Schedule / Shift:  

  • Monday - Friday 8:30 am – 5:30 pm 

Position Summary  

Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base. 

Key Responsibilities  

Sales Growth & Business Development 

  • Generate new sales, retain existing members and grow ACG’s overall book of business through multiple product offerings. 

  • Drive new business with competitive products and help retain The Auto Club Group’s 13+ million members. 

Member Relationship Management 

  • Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat travel bookings.

  • Receive and champion customer concerns through to resolution. 

Sales Goals & Product Expertise 

  • Achieve assigned travel, membership, and credit card sales goals. 

  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services. 

Travel Planning & Booking Support 

  • Prepare complex and/or large-scale domestic and international travel packages. 

  • Complete reservations and advise clients regarding documentation requirements. 

  • Make necessary travel arrangements, including reservations, payment collection, and document processing. 

Lead Generation & Technology Adoption 

  • Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system. 

  • Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives. 

Required Qualifications 

  • High school diploma or equivalent 

  • 1-year business to consumer sales 

Work Environment 

  • This is an in-office position.  Employees will service ACG members in-person and are based on site in an ACG branch facility.  

Compensation & Benefits Overview 

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.). 

Compensation: 

Build a rewarding sales career with the stability of base pay, performance-based earning potential, and support to grow, with additional career path  

  • Base pay (non-exempt)  

  • Total: $31,200 base pay plus up to $10,400 in supplemental pay or commissions, whichever is greater. 

  • Uncapped earning potential: Earn unlimited commissions on travel sales, with additional commission opportunities for membership and credit card sales. 

  • Guaranteed commission payouts: We invest in your success as you build your travel sales career. 

  • Extra incentives: You may be eligible for special performance incentives from ACG and our travel partners, plus a quarterly new hire on-pace bonus. 

  • Overtime eligibility: This is a non-exempt role, which means you are eligible for overtime. 

  • Career growth: Build your future through a structured career path paired with an uncapped commission model where growth and earnings are performance driven. 

Exclusive Travel Perks 

Sales Support That Helps You Succeed 

  • Free leads, with priority placed on prospects who are most likely to travel. 

  • In-office travel events and walk-in traffic help drive daily sales opportunities. 

  • Direct-to-consumer marketing supports Travel Agents and helps generate interest. 

  • Exclusive Preferred Partner discounted rates and member benefits help you close the sale. 

  • AAA Members travel more than average consumers, giving you access to an engaged travel audience. 

Tools & Team Support to Reduce Administrative Work 

  • Inside support structure designed to reduce administrative work. 

  • Support from Air Desk and Inside Sales Agents. 

  • Interactive group system that provides a seamless booking process. 

Training, Certifications & Development 

  • Free Travel Partner training certifications provided. 

  • Travel benefits for completing online training programs, which may result in free or reduced travel. 

  • Familiarization tours and cruises offered through developmental programs at no cost. 

Exclusive Travel Agent Benefits 

  • International Airlines Travel Agent Network Card (IATAN), with benefits that may include hotel and car rental discounts and deeply discounted rates from cruise and tour partners. 

  • Complimentary membership with the American Society of Travel Advisors (ASTA). 

Benefits: 

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth. 

Health & Wellness 

  • Medical plans with multiple coverage options, including HSA eligibility. 

  • Prescription drug coverage. 

  • Dental and vision benefits. 

  • Employee Assistance Program (confidential support services). 

Financial Protection & Insurance  

  • Company-paid basic life insurance. 

  • Optional supplemental life insurance and dependent coverage. 

  • Short-term and long-term disability coverage. 

  • Critical illness, accident, and pet insurance options.
     

Retirement & Savings 

  • 401(k) plan to support long-term financial goals. 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax. Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting. Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service. 

  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave  

  • Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month. 

  • Paid Holidays: Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules. Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules. 

  • Paid leave programs, including parental, bereavement, jury duty, and military leave. 

Career Growth & Education 

  • Tuition assistance (up to $5,250 annually; 80% covered by ACG). 

  • Professional certification support with 100% reimbursement for eligible programs. 

  • Opportunities for career development and advancement. 

Additional Perks  

  • Complimentary AAA membership with roadside assistance and travel discounts. 

  • Adoption assistance program. 

Job Posting Period: This position is expected to remain posted through December 31, 2026; however, it may close at any time once a qualified candidate pool is identified. 

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Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.  

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job.  This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements.  Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is

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