We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support ... The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and ...
1 Iqor Collection Agent Jobs Hiring Near You
We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support ... The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and ...
iQor Jobs Information
Do workers at iQor get paid breaks?
Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.
78% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.
Does iQor pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.
At iQor, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and August 2026.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and August 2026.
Is the health insurance from iQor affordable enough for their workers?
Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and August 2026.
64% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and August 2026.
Do people get paid time off at iQor?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and August 2026.
92% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and August 2026.
- 73% of people with changing schedules find out their shifts one week or less ahead of time.
- 20% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 7% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and August 2026.
Do workers at iQor worry about hours?
Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.
87% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.
Do iQor workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.
47% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it for iQor workers to change shifts?
Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and October 2025.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and October 2025.
How easy is it to get time off at iQor?
Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.
50% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.
Do iQor managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.
Do jobs at iQor spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.
How easy is it to take sick days at iQor?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.
Is working at iQor good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at iQor feel treated with respect by their managers?
Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.
81% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at iQor get to take their breaks without interruption?
Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.
84% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.
Is it stressful to work at iQor?
Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.
70% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at iQor enjoy their jobs?
Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.
43% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at iQor recommend working with their team?
Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people get enough training when they start at iQor?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.
71% of people report they got enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people get support to advance at iQor?
Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people think iQor’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.
Do workers feel well informed about how iQor is doing?
Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.
What other companies are hiring for Collection Agent jobs?
Full-time
Posted 14 days ago
Job description
We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
Job Summary:
We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Responsibilities:
Skills Requirements:
Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
Consistent attendance is an essential function of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.
Job Summary:
We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.
Responsibilities:
- Answer inbound calls and greet customers with energy and enthusiasm.
- Place outbound calls and communicate with energy and enthusiasm to customers.
- Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
- Meet department productivity and quality standards.
- Strive for first call resolution and take true ownership of customer needs and issues.
- Communicate and follow instructions for one call customer resolution.
- Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
- Take an active role in educating customers about our clients products and services.
Skills Requirements:
- Experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred.
- Must have ability to work independently and in a team environment.
- Problem solving skills.
- Ability to maintain accuracy and production standards.
- Predictable and consistent attendance is an essential function of this position.
- You have the flexibility to work any shift, including nights and especially weekends.
Education Requirements:
High school diploma, G.E.D., Trade/Vocational School certificate or equivalent required.
Physical Requirements:
Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, listen, type and/or sit for extended periods of time.
Consistent attendance is an essential function of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.