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Do workers at iQor get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Does iQor pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

At iQor, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from iQor affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at iQor?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at iQor worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

Do iQor workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for iQor workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at iQor?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.

Do iQor managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at iQor spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at iQor?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at iQor good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at iQor feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at iQor get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at iQor?

Most people feel stressed here.
70% of people say they often feel stressed at work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at iQor enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at iQor recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at iQor?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at iQor?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think iQor’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how iQor is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Associate jobs?

What are the most popular jobs at Iqor?

Director Client Services - #106762

iQor

Fort Lauderdale, FL • On-site

$90 - $130/hr

Other

Posted 4 days ago

iQor rating

5.6

Company rating: 5.6 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

42nd of 71 rated call and contact centers

Job description

Posted Date: 08/07/2026

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary

Leads a cross-capability teams to deliver and sell solid thinking and powerful ideas that meet client objectives.

Responsibilities
  • Leads cross-capability teams to deliver and sells solid thinking and powerful ideas that meet client objectives.
  • Serves as the trusted voice of the consumer by assimilating customer and marketplace insights into the development of CPGA, performance and media campaigns.
  • Plays a primary role in orchestrating materials development for new-opportunity pitches (both on current and potential clients).
  • Develops team members by coaching, training and identifying areas for growth.
  • Partners with Senior Leadership to set goals and plan for future fiscal years.
  • Performs other duties as assigned.
Skills Requirements
  • 8-10 years of work-related experience, coaching and developing people in an environment focused on service quality and operations.
  • Prior experience managing client service teams
  • Ability to organize, manage and prioritize work of the client service team
  • Proficiency in Microsoft Office solutions.
Education Requirements

Bachelor's Degree, First Degree, Trade/Vocational School certificate or Equivalent required. Degree in Business Administration, Engineering, Operations Management or related field preferred. Master's Degree preferred.

Physical Requirements

Occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. Have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. Speak, type and/or sit for extended periods of time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

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What iQor employees say

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Benefits

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About iQor

Sourced by ZipRecruiter

iQor is a global provider of customer support and business process outsourcing (BPO) solutions. With a focus on delivering exceptional customer experiences, iQor helps businesses across various industries enhance their customer support, sales, and back-office operations. At iQor, their skilled workforce, advanced technologies, and data-driven insights work together to optimize customer interactions and drive operational efficiency. iQor offers a comprehensive suite of services, including customer care, technical support, sales, collections, and receivables management. By leveraging their expertise in customer service, iQor helps businesses build and maintain strong relationships with their customers while driving revenue growth.

Industry

Strategic planning consulting services

Company size

5,001 - 10,000 Employees

Headquarters location

Saint Petersburg, FL, US

Year founded

1998

Social media

Twitter

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