iQor
iQor

60 Iqor Customer Service Representative Jobs Hiring Near You

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support ... Customer Service Representatives will assist our client's customers via inbound calls in a fast ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support ... If so, we want to meet you! We're hiring motivated Customer Service & Collections Representatives ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support ... We are searching for a polite, professional Customer Service Call Center Agents to represent our ...

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support ... We are searching for a polite, professional Customer Service Call Center Agents to represent our ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support ... We are searching for a polite, professional Customer Service Call Center Agents to represent our ...

Vice President - Client Services

Fort Lauderdale, FL · On-site

$132K - $169K/yr

Responsible for the iQor Customer Experience and overall relationship for assigned Strategic and Key account(s). This includes ensuring these Client(s) are ecstatic with the services and results ...

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support ... We are searching for a polite, professional Customer Service Call Center Agents to represent our ...

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iQor Jobs Information

Do workers at iQor get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Does iQor pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

At iQor, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
78% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from iQor affordable enough for their workers?

Only some people say the health insurance costs are okay.
64% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at iQor?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 26 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers at iQor worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

Do iQor workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for iQor workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and October 2025.

How easy is it to get time off at iQor?

Some people find it hard to get time off.
50% of people report it’s hard to get time off.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and August 2026.

Do iQor managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
84% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at iQor spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at iQor?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at iQor good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at iQor feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at iQor get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at iQor?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at iQor enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at iQor recommend working with their team?

Only some people recommend working with their team.
59% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at iQor?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at iQor?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think iQor’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how iQor is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 42 people who took the Breakroom Quiz between December 2024 and August 2026.
What other companies are hiring for Customer Service Representative jobs?

Customer Service Representative

iQuor

Charlotte, NC • On-site

$15.75 - $21.25/hr

Other

Medical

Re-posted 19 days ago


Job description

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
This is a seasonal position. We are seeking Work from Home positions. Requirements outlined below. Customer Service Representatives will assist our client's customers via inbound calls in a fast-paced environment. Our representatives provide excellent service to existing customers with a one call resolve mindset. We accomplish this by handling customer questions and concerns with speed and professionalism. We offer paid training to experienced candidates who have excellent communication skills, and are highly reliable.
Responsibilities
• Demonstrated ability for call handling; issue identification; up-selling/cross-selling products; using of job tools and call resolution
• Accurately document customer account in client systems
• Ability to multi task in a fast paced environment
• Follow all required scripts, policies, and procedures
• Customer service oriented with customers and team members (empathetic, responsive, patient, and conscientious)
• Attendance is an essential function of the job
• Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.
• Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Requirements
• Candidate must reside in one of the following locations: TX, OK, Atlanta GA, TN, IN, OH, KS, MO, NC, and NV
• At least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate.
Experience with Benefits and open enrollment preferred, and medical insurance/open enrollment a plus.
• HS Diploma or GED/equivalent
• Flexibility in working schedule (shifts vary by client and require at least one weekend day)
• Computer literacy and typing skills of at least 25 WPM
• Cameras are required to be turned on during training and all meetings.
• Excellent written, verbal communication and interpersonal skills
• Self-motivated and able to adapt and comprehend changes in business processes and procedures
• Criminal record check and drug test required
Work from Home Requirements
• Environment: Quiet, secure, and distraction free for the duration of working hours.
• Landline Phone: Not required
• Internet: Wireless (including cellular based home internet) NOT permitted.
• Internet Speeds: Minimum 20MBPS download/ 10 MBPS upload
• Connection: Direct connection from modem to PC required
• Smart Phone
We're excited you've considered to Be More with iQor. We'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.