Ameriprise
Ameriprise

62 Ameriprise Customer Service Associate Jobs Hiring Near You

Client Service Associate

Dublin, OH · On-site

$27K - $37K/yr

The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible ... At Ameriprise Financial, we take pride in providing our clients with a personalized experience ...

New

Be Seen First

Client Service Manager/Administrative Assistant *Candidates without prior financial services or ... Dublin, OH | Full-Time (In-Office) About Us At Ameriprise Financial, we're passionate about helping ...

Be Seen First

Client Service Manager/Administrative Assistant *Candidates without prior financial services or ... Dublin, OH | Full-Time (In-Office) About Us At Ameriprise Financial, we're passionate about helping ...

Client Service Associate

Chicago, IL · On-site

$29K - $41K/yr

The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible ... At Ameriprise Financial, we take pride in providing our clients with a personalized experience ...

Client Service Associate

Edina, MN · On-site

$54K - $74K/yr

The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible ... At Ameriprise Financial, we take pride in providing our clients with a personalized experience ...

Operations Coach

Minneapolis, MN · On-site

$24.42 - $33.61/hr

Financial services industry experience. * Experience with Ameriprise customer policies and procedures. Visa Sponsorship Applicants must have a valid work authorization that does not now, or in the ...

Client Service Specialist

Gilbert, AZ · On-site

$17 - $22.50/hr

At Ameriprise Financial, we take pride in providing our clients with a personalized experience ... Associate (2-year) degree or equivalent. * 1-3 years relevant experience required. * Able to ...

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Ameriprise Jobs Information

What is it like to work at Ameriprise?

Ameriprise Financial is a company that values a culture of collaboration, innovation, and client-centricity, prioritizing the well-being and growth of its employees and clients alike. The company's team structure is designed to foster a supportive and inclusive work environment, with various roles and departments working together to achieve its mission of helping people and families achieve their financial goals. Working at Ameriprise may appeal to individuals who are passionate about financial services, enjoy a dynamic and fast-paced work environment, and are motivated by the opportunity to make a positive impact on people's lives.

What makes Ameriprise an attractive place to work?

Ameriprise Financial is a leading financial services company that offers a wide range of financial solutions to individuals, families, and institutions. The company is known for its collaborative and innovative work environment, which fosters a culture of teamwork, creativity, and continuous learning, with opportunities for professional growth and development through training programs and mentorship. By joining Ameriprise, individuals can contribute to the company's mission of helping clients achieve their financial goals and aspirations, while also advancing their own careers and personal growth.

Do workers at Ameriprise get paid breaks?

Sometimes. Only some people get paid breaks.
41% of people say they don’t get paid breaks.
Based on data from 66 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Ameriprise pay people when they’re sick?

Yes. Most people get paid when they’re sick.
69% of people say they would get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

At Ameriprise, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Ameriprise affordable enough for their workers?

Only some people say the health insurance costs are okay.
65% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Ameriprise?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 42% of people with changing schedules find out their shifts one week or less ahead of time.
  • 42% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 17% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at Ameriprise worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 59 people who took the Breakroom Quiz between November 2024 and July 2026.

Do Ameriprise workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for Ameriprise workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 33 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Ameriprise?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Ameriprise managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Ameriprise spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to take sick days at Ameriprise?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Ameriprise job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Ameriprise good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
91% of people who care for a child or other relative report this is a good place to work.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Ameriprise feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ameriprise get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Ameriprise?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ameriprise enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ameriprise recommend working with their team?

Only some people recommend working with their team.
39% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Ameriprise?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Ameriprise?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Ameriprise’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Ameriprise is doing?

Most people feel well informed about how the company is doing.
86% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customer Service Associate jobs?

Infographic showing various Customer Service Associate job openings at Ameriprise in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Service Associate

Ameriprise Financial

Dublin, OH • On-site

$27K - $37K/yr

Part-time

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago

New


Ameriprise rating

7.7

Company rating: 7.7 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

105th of 152 rated financial services


Job description

About Our Company


We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Do you have experience in the financial services industry and want to advance your career with an industry-leading firm? Our office is growing, and we are looking for a Client Service Associate to join our operations team! The Client Service Associate (CSA) is an integral part of advisor and branch support; responsible for using the client relationship model and turnkey tools. Activities may include but are not limited to servicing clients by assembling and analyzing client data, helping prepare financial plans, working with clients to process transactions, trades and other practice management tasks as needed. In addition to supporting advisor(s), you'll be a part of our operations team providing the branch with general administrative and reception support as needed, including but not limited to understanding firm policies, procedures and digital tools. At Ameriprise Financial, we take pride in providing our clients with a personalized experience every step of the way; if you prosper in an environment where you can help others and if you enjoy creating a positive impact on client's overall experience, we invite you to take your career to the next level by applying to join our team today!
Looking to advance your career further through licensing? We are dedicated to your career development through training, mentoring and licensing support - it's all about helping you effectively develop to reach your full potential!

Key Responsibilities

  • Assist advisor in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor.
  • Prepare and summarize client meetings by scheduling and confirming meetings, enter data into contact manager, create the agendas and summaries of meetings, escort clients to advisor and provide essential follow-up.
  • Prepare and ensure new business paperwork is submitted in good order which includes preparing forms, obtain appropriate signatures, prepare documentation to send to home office, track new insurance applications and coordinate rollovers.
  • Prepare for and coordinate marketing events which includes creating marketing compliance documentation and managing event marketing reimbursement.
  • Provide general administrative duties such as answering the advisor's phone, process expense management reports, prepare routine client correspondence, support for closes, set up of client files, copy and new business correspondence and alerts.


Required Qualifications

  • Associate (2-year) degree or equivalent.
  • 3-5 years Relevant Experience Required.
  • Experience working in a client service environment.
  • Detail orientated, strong math, and analytical skills. Good organization and time management skills.
  • Able to manage multiple priorities and prioritizes effectively. Able to independently work with minimal supervision.
  • Able to communicate with all levels within the organization. Process oriented and can work with a team.
  • Strong computer and software skills.


Preferred Qualifications

  • Bachelors degree or equivalent.

Visa Sponsorship
Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration
We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders - clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $27,200 - $37,400 a year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Full-Time/Part-Time

Part time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business

AAG Ameriprise Advisor Group

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.


What Ameriprise employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Ameriprise logo

About Ameriprise

Sourced by ZipRecruiter

At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.

Industry

Funds, trusts and financial programs

Company size

5,001 - 10,000 Employees

Headquarters location

Minneapolis, MN, US

Year founded

1894

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