Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
60 Food Lion Customer Service Associate Jobs Hiring Near You
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
FT Customer Service Leader
Wilmington, NC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
FT Customer Service Leader
Wilmington, NC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
Is courteous and helpful to other associates * Wear the Food Lion uniform, complete with name badge ... Report any register malfunction to the Customer Service Manager or MOD * Ensure the MVP savings ...
Is courteous and helpful to other associates * Wear the Food Lion uniform, complete with name badge ... Report any register malfunction to the Customer Service Manager or MOD * Ensure the MVP savings ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
PT Customer Service Leader
Pelzer, SC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
PT Customer Service Leader
Pelzer, SC · On-site
Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ... associates • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and ...
PT Customer Service Leader
Asheboro, NC · On-site
$15.50 - $21.50/hr
Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End ... Is courteous and helpful to other associates * Wear the Food Lion uniform, complete with name badge ...
PT Customer Service Leader
Asheboro, NC · On-site
$15.50 - $21.50/hr
Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End ... Is courteous and helpful to other associates * Wear the Food Lion uniform, complete with name badge ...
PT Customer Lead
Statesville, NC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Statesville, NC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Clover, SC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Clover, SC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
FT Customer Service Leader
Winchester, VA · On-site
$13.25 - $18.25/hr
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End ...
FT Customer Service Leader
Winchester, VA · On-site
$13.25 - $18.25/hr
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End ...
PT Customer Service Leader
Rural Hall, NC · On-site
$12.25 - $16.75/hr
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End ...
PT Customer Service Leader
Rural Hall, NC · On-site
$12.25 - $16.75/hr
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End ...
PT Customer Service Leader
Durham, NC · On-site
$15.75 - $21.50/hr
Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to ... Is courteous and helpful to other associates * Wear the Food Lion uniform, complete with name badge ...
PT Customer Service Leader
Durham, NC · On-site
$15.75 - $21.50/hr
Customer Service Manager Primary Purpose: To provide fast, easy, flexible and friendly service to ... Is courteous and helpful to other associates * Wear the Food Lion uniform, complete with name badge ...
PT Customer Service Leader
Chesapeake, VA · On-site
$13.25 - $18.25/hr
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ...
PT Customer Service Leader
Chesapeake, VA · On-site
$13.25 - $18.25/hr
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager ...
PT Customer Lead
Wilmington, NC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Wilmington, NC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Moncks Corner, SC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Moncks Corner, SC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Service Leader
Clayton, NC · On-site
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End ...
PT Customer Service Leader
Clayton, NC · On-site
At Food Lion, Associates are the most important assets to our organization. We want associates to ... Customer Service Leader - Office Assistant Success Factors Job Code: 1300434 Department: Front End ...
Is courteous and helpful to other associates * Wear the Food Lion uniform, complete with name badge ... Report any register malfunction to the Customer Service Manager or MOD * Ensure the MVP savings ...
Is courteous and helpful to other associates * Wear the Food Lion uniform, complete with name badge ... Report any register malfunction to the Customer Service Manager or MOD * Ensure the MVP savings ...
PT Customer Lead
Bennettsville, SC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Bennettsville, SC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Winston Salem, NC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Winston Salem, NC · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Stanleytown, VA · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
PT Customer Lead
Stanleytown, VA · On-site
... of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer ...
Food Lion Jobs Information
What is it like to work at Food Lion?
Food Lion operates under the values of serving customers, supporting communities, and fostering a culture of teamwork and respect. The company's team structure is designed to promote collaboration and open communication, with a focus on providing excellent customer service and ensuring a clean and safe shopping environment. Working at Food Lion may appeal to individuals who value a fast-paced retail environment, opportunities for career growth and development, and the chance to make a positive impact in local communities.
What makes Food Lion an attractive place to work?
Food Lion is a leading grocery retailer in the United States, operating over 1,000 stores across the country and serving millions of customers. The company offers a dynamic work environment that values teamwork, innovation, and customer satisfaction, with opportunities for professional growth and development through training programs and career advancement. By joining Food Lion, individuals can contribute to the company's mission of helping neighbors save time and money through convenient, high-quality shopping experiences.
Do workers at Food Lion get paid breaks?
Sometimes. Only some people get paid breaks.
64% of people say they don’t get paid breaks.
Based on data from 213 people who took the Breakroom Quiz between February 2026 and August 2026.
64% of people say they don’t get paid breaks.
Based on data from 213 people who took the Breakroom Quiz between February 2026 and August 2026.
Does Food Lion pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 233 people who took the Breakroom Quiz between February 2026 and August 2026.
86% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 233 people who took the Breakroom Quiz between February 2026 and August 2026.
At Food Lion, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 147 people who took the Breakroom Quiz between February 2026 and August 2026.
54% of people say they have to use vacation days when they’re out sick.
Based on data from 147 people who took the Breakroom Quiz between February 2026 and August 2026.
Are part-time workers able to get health insurance from Food Lion?
Most people who work part-time can't get health insurance.
73% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 123 people who took the Breakroom Quiz between December 2024 and March 2025.
73% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 123 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Food Lion?
Only some people who work part-time get paid time off.
61% of people who work part-time say they don’t get paid time off
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
61% of people who work part-time say they don’t get paid time off
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Food Lion affordable enough for their workers?
Most people say the health insurance costs are okay.
79% of people say the health insurance costs are okay
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.
79% of people say the health insurance costs are okay
Based on data from 89 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get paid time off at Food Lion?
Most people get paid time off work.
73% of people say they get paid time off.
Based on data from 224 people who took the Breakroom Quiz between February 2026 and August 2026.
73% of people say they get paid time off.
Based on data from 224 people who took the Breakroom Quiz between February 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 170 people who took the Breakroom Quiz between February 2026 and August 2026.
- 95% of people with changing schedules find out their shifts one week or less ahead of time.
- 5% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 170 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Food Lion worry about hours?
Some people worry about getting enough hours.
49% of people report they worry about getting enough hours.
Based on data from 170 people who took the Breakroom Quiz between February 2026 and August 2026.
49% of people report they worry about getting enough hours.
Based on data from 170 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Food Lion workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.
40% report that they don’t have enough control over which shifts they work.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Food Lion workers to change shifts?
Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 115 people who took the Breakroom Quiz between February 2026 and August 2026.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 115 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Food Lion?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 199 people who took the Breakroom Quiz between February 2026 and August 2026.
67% of people report it’s easy to get time off.
Based on data from 199 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Food Lion managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 150 people who took the Breakroom Quiz between February 2026 and August 2026.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 150 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Food Lion spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 158 people who took the Breakroom Quiz between February 2026 and August 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 158 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Food Lion?
Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 208 people who took the Breakroom Quiz between February 2026 and August 2026.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 208 people who took the Breakroom Quiz between February 2026 and August 2026.
Is a Food Lion job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 114 people who took the Breakroom Quiz between August 2025 and August 2026.
80% of students report this is a good place to work if you’re studying.
Based on data from 114 people who took the Breakroom Quiz between August 2025 and August 2026.
Is working at Food Lion good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.
77% of people who care for a child or other relative report this is a good place to work.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Food Lion feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 216 people who took the Breakroom Quiz between February 2026 and August 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 216 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Food Lion get to take their breaks without interruption?
Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 205 people who took the Breakroom Quiz between February 2026 and August 2026.
77% of people report that they get to take their breaks without interruption.
Based on data from 205 people who took the Breakroom Quiz between February 2026 and August 2026.
Is it stressful to work at Food Lion?
Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 236 people who took the Breakroom Quiz between February 2026 and August 2026.
74% of people say they often feel stressed out at work.
Based on data from 236 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Food Lion enjoy their jobs?
Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 184 people who took the Breakroom Quiz between February 2026 and August 2026.
35% of people report they don’t enjoy their job.
Based on data from 184 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Food Lion recommend working with their team?
Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 247 people who took the Breakroom Quiz between February 2026 and August 2026.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 247 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get enough training when they start at Food Lion?
Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 236 people who took the Breakroom Quiz between February 2026 and August 2026.
50% of people report they didn’t get enough training when they started working here.
Based on data from 236 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people get support to advance at Food Lion?
Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 222 people who took the Breakroom Quiz between February 2026 and August 2026.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 222 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people think Food Lion’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 223 people who took the Breakroom Quiz between February 2026 and August 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 223 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers feel well informed about how Food Lion is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 226 people who took the Breakroom Quiz between February 2026 and August 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 226 people who took the Breakroom Quiz between February 2026 and August 2026.
What other companies are hiring for Customer Service Associate jobs?
What are the most popular jobs at Food Lion?
What are the most popular categories at Food Lion?
Food Lion rating
5.8
Based on 1,880 frontline employees who took The Breakroom Quiz
72nd of 122 rated grocery stores
Job description
Category/Area of Expertise: Retail Operations
Job Requisition: 503070
Address: USA-NC-Wesley Chapel-5939 Weddington Road
Store Code: Store 02256 Front End (5112621)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
Job Requisition: 503070
Address: USA-NC-Wesley Chapel-5939 Weddington Road
Store Code: Store 02256 Front End (5112621)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.
DUTIES AND RESPONSIBILITIES
• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
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