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108 Petco Customer Service Associate Jobs Hiring Near You

Petco

Sales Associate

Ashville, OH · On-site

$12.75 - $17.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ...

Petco

Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Heath, OH · On-site

$12.75 - $17.50/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Mount Vernon, OH · On-site

$11.75 - $15.75/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Upper Arlington, OH · On-site

$12.75 - $17.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Westerville, OH · On-site

$13.50 - $18.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Mount Vernon, OH · On-site

$11.75 - $15.75/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Vetco Clinic Advisor

Westerville, OH · On-site

$15 - $18/hr

... associates who are proud to recommend Petco as a place to work, who believe in our Vision and who ... The Customer Service Team will assist the Veterinarian so the services can be administered and ...

Petco

Sales Associate

Heath, OH

$12.75 - $17.50/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Vetco Clinic Advisor

Westerville, OH

$15 - $18/hr

... associates who are proud to recommend Petco as a place to work, who believe in our Vision and who ... The Customer Service Team will assist the Veterinarian so the services can be administered and ...

Petco

Sales Associate

Ashville, OH · On-site

$12.75 - $17.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ...

Petco

Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Upper Arlington, OH · On-site

$12.75 - $17.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Sales Associate

Columbus, OH · On-site

$13.50 - $18.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Vetco Clinic Advisor

Westerville, OH · On-site

$15 - $18/hr

... associates who are proud to recommend Petco as a place to work, who believe in our Vision and who ... The Customer Service Team will assist the Veterinarian so the services can be administered and ...

Petco

Sales Associate

Westerville, OH · On-site

$13.50 - $18.25/hr

Greet customers and deliver friendly, helpful, and solution-focused service. * Create positive ... Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...

Petco

Clinic Advisor (Training Provided)

Westerville, OH · On-site

$15 - $18/hr

... associates who are proud to recommend Petco as a place to work, who believe in our Vision and who ... The Customer Service Team will assist the Veterinarian so the services can be administered and ...

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Petco Jobs Information

What is it like to work at Petco?

Petco operates in a fast-paced retail environment with a focus on customer satisfaction and employee development, emphasizing teamwork and a commitment to animal care and well-being. As a pet supply retailer, Petco's work environment is dynamic, with a mix of store and corporate roles, offering opportunities for advancement and professional growth. Working at Petco may appeal to individuals passionate about animals and customer service, as the company provides opportunities for career advancement and a comprehensive benefits package.

Do workers at Petco get paid breaks?

No. Most people don’t get paid breaks.
78% of people say they don’t get paid breaks.
Based on data from 91 people who took the Breakroom Quiz between December 2025 and June 2026.

Does Petco pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 105 people who took the Breakroom Quiz between December 2025 and June 2026.

At Petco, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
42% of people say they have to use vacation days when they’re out sick.
Based on data from 85 people who took the Breakroom Quiz between December 2025 and June 2026.

Are part-time workers able to get health insurance from Petco?

Only some people who work part-time can get health insurance.
61% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Petco?

Most people who work part-time get paid time off.
75% of people who work part-time say they get paid time off
Based on data from 79 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Petco affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 136 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Petco?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 111 people who took the Breakroom Quiz between December 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 31% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 21% of people with changing schedules find out their shifts three weeks ahead of time.
  • 7% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 87 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers at Petco worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 87 people who took the Breakroom Quiz between December 2025 and June 2026.

Do Petco workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 79 people who took the Breakroom Quiz between December 2025 and June 2026.

How easy is it for Petco workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 74 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to get time off at Petco?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 90 people who took the Breakroom Quiz between November 2025 and May 2026.

Do Petco managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
40% of people say their manager changes their shift schedule at the last minute.
Based on data from 83 people who took the Breakroom Quiz between November 2025 and May 2026.

Do jobs at Petco spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 87 people who took the Breakroom Quiz between November 2025 and May 2026.

How easy is it to take sick days at Petco?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 102 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Petco job good for students?

Most students say this is a good place to work if you’re studying.
71% of students report this is a good place to work if you’re studying.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Petco good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
39% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 59 people who took the Breakroom Quiz between May 2025 and April 2026.

Do people at Petco feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 94 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Petco get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 100 people who took the Breakroom Quiz between December 2025 and June 2026.

Is it stressful to work at Petco?

Most people feel stressed out here.
73% of people say they often feel stressed out at work.
Based on data from 111 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Petco enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 77 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people at Petco recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 114 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get enough training when they start at Petco?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 109 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people get support to advance at Petco?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 104 people who took the Breakroom Quiz between December 2025 and June 2026.

Do people think Petco’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 100 people who took the Breakroom Quiz between December 2025 and June 2026.

Do workers feel well informed about how Petco is doing?

Only some people feel well informed about how the company is doing.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 102 people who took the Breakroom Quiz between December 2025 and June 2026.
What other companies are hiring for Customer Service Associate jobs?
What are the most popular jobs at Petco?
What are the most popular categories at Petco?
Infographic showing various Customer Service Associate job openings at Petco in the United States as of June 2026, with employment types broken down into 45% Full Time, and 55% Part Time. Highlights an 100% Physical job distribution.
Sales Associate

Sales Associate

Petco

Ashville, OH • On-site

$12.75 - $17.25/hr

Part-time

Posted 18 days ago

Petco rating

5.7

Company rating: 5.7 out of 10

Based on 626 frontline employees who took The Breakroom Quiz

454th of 714 rated retailers

Job description

Want to help pets live their best lives?
We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
  • Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

  • Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

  • Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco:
We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.
This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.
What You'll Do
Pet First
  • Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
  • Share accurate product and pet care information to help customers make informed choices.
  • Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.

Foster the Fun
  • Greet customers and deliver friendly, helpful, and solution-focused service.
  • Create positive shopping experiences that build trust and customer loyalty.
  • Support teammates through collaboration and teamwork.
  • Help maintain an organized, visually appealing sales floor.

Let's Go!
  • Assist customers in selecting products and services that meet their pets' needs.
  • Process sales, returns, and exchanges accurately and efficiently.
  • Stock shelves, replenish merchandise, and support inventory integrity.
  • Assist with store recovery, merchandising, and promotional set-ups.
  • Follow all company policies, procedures, and safety standards.
  • Support additional tasks and responsibilities as assigned.

Key Responsibilities
Customer Experience & Sales
  • Deliver consistent, courteous, and knowledgeable service.
  • Educate customers on products, services, and promotions.
  • Support store sales and service goals.

Operations & Merchandising
  • Maintain store cleanliness, organization, and presentation standards.
  • Assist with inventory replenishment and stock accuracy.
  • Support daily operational routines and task execution.

What Success Looks Like
  • Customers feel welcomed and supported during every visit.
  • The sales floor is clean, stocked, and easy to shop.
  • Team members work collaboratively to support store goals.
  • Pets are cared for safely and responsibly.

What You Bring
Experience & Skills
  • Previous retail or customer service experience preferred but not required.
  • Passion for animals and interest in pet care.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Basic math skills and comfort handling cash and transactions.
  • Strong attention to detail and reliability.

Essential Functions & Work Environment
This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.
  • The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
  • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
  • Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
  • Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
  • Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
Why You'll Love It Here
  • Purpose-driven work that makes a difference for pets and people.
  • A welcoming, inclusive team environment.
  • Opportunities to learn, grow, and explore career paths.
  • A fun, fast-paced role where no two days are the same.

Starting Rate:
$14.00
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