Petco
Petco

97 Petco Operations Jobs Hiring Near You

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Support daily store operations including sales, task execution, and recovery. * Execute ...

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Support daily store operations including sales, task execution, and recovery. * Execute ...

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Support daily store operations including sales, task execution, and recovery. * Execute ...

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Support daily store operations including sales, task execution, and recovery. * Execute ...

You combine a deep commitment to pet welfare with strong operational discipline and business acumen to achieve sales, margin, and shrink goals, all while modeling Petco's leadership expectations.

Animal Care Specialist

Columbus, OH · On-site

$14.75 - $19.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Ensure compliance with all regulatory, operational, and safety standards. Customer Experience ...

Animal Care Specialist

Heath, OH · On-site

$14 - $18.50/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Ensure compliance with all regulatory, operational, and safety standards. Customer Experience ...

Animal Care Specialist

Heath, OH

$14 - $18.50/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Ensure compliance with all regulatory, operational, and safety standards. Customer Experience ...

Animal Care Specialist

Columbus, OH

$14.75 - $19.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Ensure compliance with all regulatory, operational, and safety standards. Customer Experience ...

Animal Care Specialist

Columbus, OH · On-site

$14.75 - $19.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Ensure compliance with all regulatory, operational, and safety standards. Customer Experience ...

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Adhere to established operational guidelines, policies, and procedures. * Promote a positive ...

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Adhere to established operational guidelines, policies, and procedures. * Promote a positive ...

Sales Associate

Upper Arlington, OH · On-site

$12.75 - $17.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Operations & Merchandising * Maintain store cleanliness, organization, and presentation standards ...

Sales Associate

Mount Vernon, OH · On-site

$11.75 - $15.75/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Operations & Merchandising * Maintain store cleanliness, organization, and presentation standards ...

Sales Associate

Upper Arlington, OH · On-site

$12.75 - $17.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Operations & Merchandising * Maintain store cleanliness, organization, and presentation standards ...

Sales Associate

Upper Arlington, OH · On-site

$12.75 - $17.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Operations & Merchandising * Maintain store cleanliness, organization, and presentation standards ...

Sales Associate

Ashville, OH · On-site

$12.75 - $17.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Operations & Merchandising * Maintain store cleanliness, organization, and presentation standards ...

Sales Associate

Upper Arlington, OH · On-site

$12.75 - $17.25/hr

About Petco: We're proud to be "where the pets go" to find everything they need to live their best ... Operations & Merchandising * Maintain store cleanliness, organization, and presentation standards ...

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Petco Jobs Information

What is it like to work at Petco?

Petco operates in a fast-paced retail environment with a focus on customer satisfaction and employee development, emphasizing teamwork and a commitment to animal care and well-being. As a pet supply retailer, Petco's work environment is dynamic, with a mix of store and corporate roles, offering opportunities for advancement and professional growth. Working at Petco may appeal to individuals passionate about animals and customer service, as the company provides opportunities for career advancement and a comprehensive benefits package.

What makes Petco an attractive place to work?

Petco is a leading pet supply retailer with a strong reputation for providing high-quality products and services to pet owners. The company offers a dynamic work environment that values innovation, collaboration, and employee growth, with opportunities for advancement and professional development through various training programs and mentorship initiatives. By joining Petco, individuals can contribute to the company's mission of enhancing the lives of pets and the people who love them, while also developing their skills and expertise in a fast-paced and customer-focused industry.

Do workers at Petco get paid breaks?

No. Most people don’t get paid breaks.
77% of people say they don’t get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Petco pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
80% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.

At Petco, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
55% of people say they have to use vacation days when they’re out sick.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Petco?

Only some people who work part-time can get health insurance.
61% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 38 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Petco?

Most people who work part-time get paid time off.
78% of people who work part-time say they get paid time off
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Petco affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Petco?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 85 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 28% of people with changing schedules find out their shifts one week or less ahead of time.
  • 45% of people with changing schedules find out their shifts two weeks ahead of time.
  • 22% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers at Petco worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Petco workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Petco workers to change shifts?

Some people find it hard to change shifts.
49% of people report that it’s hard to change shifts if they need to.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Petco?

Some people find it hard to get time off.
36% of people report it’s hard to get time off.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Petco managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
37% of people say their manager changes their shift schedule at the last minute.
Based on data from 62 people who took the Breakroom Quiz between January 2026 and July 2026.

Do jobs at Petco spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
26% of people report that their job takes up time that they don’t get paid for.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it to take sick days at Petco?

Some people find it hard to take sick days.
49% of people report that it’s hard to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Petco job good for students?

Most students say this is a good place to work if you’re studying.
76% of students report this is a good place to work if you’re studying.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Is working at Petco good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Petco feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Petco get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Petco?

Most people feel stressed out here.
72% of people say they often feel stressed out at work.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Petco enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Petco recommend working with their team?

Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 86 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Petco?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Petco?

Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 78 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Petco’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Petco is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 77 people who took the Breakroom Quiz between February 2026 and August 2026.
What are the most popular job types at Petco?
    Infographic showing various Operations job openings at Petco in the United States as of August 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 100% Physical job distribution.

    Operations Leader

    Petco

    Columbus, OH • On-site

    Full-time

    Medical, Retirement, PTO

    Re-posted 24 days ago


    Petco rating

    5.7

    Company rating: 5.7 out of 10

    Based on 637 frontline employees who took The Breakroom Quiz

    459th of 732 rated retailers


    Job description

    Want to help pets live their best lives?
    We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
    Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.
    • Pet First - Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

    • Foster the Fun - Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through distinct experiences, products, and services.

    • Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

    About Petco:
    We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood - the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
    As a Key Holder, you are a trusted member of the leadership team who helps ensure smooth daily operations, exceptional customer service, and a safe, secure environment for pets, partners, and customers.
    You support store leadership by supervising partners, opening and closing the store, and serving as a point of contact when management is not present. This role is ideal for someone who enjoys leading on the floor, solving problems in the moment, and delivering a great experience every day.
    What You'll Do
    Pet First
    • Uphold Petco's animal care standards, ensuring the health, safety, and proper handling of all animals.
    • Promote a safe, welcoming environment for pets, pet parents, and partners.
    • Follow all policies and procedures related to animal welfare, safety, and store operations.

    Foster the Fun
    • Deliver friendly, knowledgeable, and solution-oriented service to every customer.
    • Support and supervise store partners, helping maintain productivity and positive morale.
    • Assist with training new partners and reinforcing best practices on the sales floor.
    • Help maintain a clean, organized, and visually appealing store environment.

    Let's Go!
    • Open and close the store while following all cash handling, safety, and security protocols.
    • Support daily store operations including sales, task execution, and recovery.
    • Execute merchandising standards, including planograms, pricing accuracy, signage, and promotional set-ups.
    • Assist with inventory activities such as restocking, cycle counts, inventory integrity, and required inventory paperwork.
    • Identify out-of-stocks, low inventory, or merchandising issues and communicate them to store leadership.
    • Process transactions, refunds, and exchanges accurately and efficiently.
    • Act as the primary point of contact in the absence of store management.
    • Support sales initiatives and promotions to help achieve store goals.

    Key Responsibilities
    Store Operations, Merchandising & Inventory
    • Maintain merchandise presentation and in-stock conditions to Petco standards.
    • Ensure accurate pricing and signage throughout the store.
    • Assist with inventory counts, product replenishment, and shrink awareness.
    • Monitor merchandising and inventory conditions during shifts and escalate issues as needed.
    • Ensure compliance with company policies, procedures, and safety standards.

    Customer Experience & Leadership
    • Address customer questions and resolve concerns promptly and professionally.
    • Model Petco's selling behaviors and service expectations.
    • Provide guidance and direction to partners during assigned shifts.
    • Escalate concerns appropriately to store leadership.

    What Success Looks Like
    • The store opens and closes safely and smoothly.
    • Merchandise is well-stocked, accurately priced, and visually appealing.
    • Inventory is handled accurately and with care.
    • Customers receive prompt, friendly, and knowledgeable service.
    • Partners feel supported and clear on expectations during each shift.

    What You Bring
    Experience & Skills
    • Previous retail experience required; key holder or supervisory experience preferred.
    • Strong leadership, problem-solving, and decision-making skills.
    • Excellent communication and interpersonal abilities.
    • Ability to multitask and thrive in a fast-paced environment.
    • Basic math skills and experience handling cash and transactions.
    • Reliable, responsible, and detail oriented.

    Essential Functions & Work Environment
    This role is primarily performed in a Pet Care Center retail environment. The Key Holder is expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets.
    • Majority of work is conducted indoors; however, occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events.
    • The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
    • Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
    • Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
    • Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
    • Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
    • A limited amount of travel may be required for training, meetings, or community engagement.

    Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.
    Why You'll Love It Here
    • Purpose-driven work that makes a difference for pets and people.
    • Opportunities to build leadership skills and grow your career.
    • A collaborative, inclusive team culture.
    • A strong stepping stone for future leadership opportunities.

    Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
    The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.
    $17.00 - $26.00
    Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
    To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: https://support.google.com/chrome/answer/173424?hl=en-GB&co=GENIE.Platform%3DDesktop
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