ZipRecruiter

Log In

1

Collections Officer Jobs (NOW HIRING)

Credit Union Texas

Collections Officer

Allen, TX · On-site

Position Purpose and Objectives The Collection Officer is responsible for assisting members with ... Documents all conversations and actions accurately in the collections database. * Skip tracing ...

Credit Union of Texas

Collections Officer

Allen, TX · On-site

Position Purpose and Objectives The Collection Officer is responsible for assisting members with ... Documents all conversations and actions accurately in the collections database. * Skip tracing ...

Credit Union of Texas

Collections Officer

Allen, TX

Position Purpose and Objectives The Collection Officer is responsible for assisting members with ... Documents all conversations and actions accurately in the collections database. * Skip tracing ...

Beacon Credit Union

Collections Officer

Fort Wayne, IN · On-site

Note: This employee can be headquartered at any Beacon location in northern Indiana that has available office space. Periodic travel is required to perform duties of the position, such as evaluating ...

RAIZ FEDERAL CREDIT UNION

Collections Officer

El Paso, TX · On-site

$17.34 - $26.01/hr

Our Company At Raiz FCU, we share a passion for knowledge and a pursuit of growth. Grounded in our El Paso heritage as previously Teachers Federal Credit Union, since 1936 we are growing to help our ...

Beacon Credit Union

Collections Officer

Fort Wayne, IN · On-site

Note: This employee can be headquartered at any Beacon location in northern Indiana that has available office space. Periodic travel is required to perform duties of the position, such as evaluating ...

Beacon Credit Union

Collections Officer

Kokomo, IN · On-site

Note: This employee can be headquartered at any Beacon location in northern Indiana that has available office space. Periodic travel is required to perform duties of the position, such as evaluating ...

Beacon Credit Union

Collections Officer

Kokomo, IN · On-site

Note: This employee can be headquartered at any Beacon location in northern Indiana that has available office space. Periodic travel is required to perform duties of the position, such as evaluating ...

PeoplesBank

Collections and Recovery Officer

Holyoke, MA · On-site

$82K - $90K/yr

The Collections & Recovery Officer is responsible for overseeing the Bank's delinquency, non-performing, and charged-off loan portfolios, including mortgage loans. This role leads recovery strategy ...

J&J Ventures

Collections Security Officer

Princeton, IL · On-site

$18.85 - $23.56/hr

Job Summary The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a ...

J&J Ventures

Collections Security Officer

Springfield, IL · On-site

$20 - $25/hr

Job Summary The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a ...

J&J Ventures

Collections Security Officer

Marion, IL · On-site

$18.85 - $23.56/hr

Job Summary The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a ...

next page

Showing results 1-20

All JobsCollections Officer Jobs

Collections Officer information

See salary details

$13

$23

$41

How much do collections officer jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for collections officer in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Officer, and why are they important?

To thrive as a Collections Officer, you need a solid understanding of debt collection practices, financial regulations, and strong numerical skills, often supported by a background in finance or business administration. Familiarity with collections management software, CRM systems, and regulatory compliance tools is typically required. Excellent negotiation, resilience, and interpersonal communication skills help Collections Officers engage effectively with clients and resolve payment issues. These skills ensure effective debt recovery, maintain customer relationships, and uphold organizational financial health.

What does a Collections Officer do?

A Collections Officer is responsible for recovering outstanding debts from individuals or businesses on behalf of a company or financial institution. They contact debtors via phone, email, or letters to negotiate repayment plans and ensure payments are made on time. Collections Officers also maintain records of communications, follow up on overdue accounts, and may escalate unresolved cases to legal teams. Their goal is to minimize financial losses while maintaining a professional and respectful relationship with clients.

How does a Collections Officer typically collaborate with other departments to resolve outstanding accounts?

Collections Officers frequently work closely with customer service, sales, and finance teams to resolve outstanding accounts. They may coordinate with customer service to clarify account discrepancies or payment issues and work with the sales team to understand client history and maintain positive relationships. Regular communication with the finance department is also essential for updating payment records and ensuring compliance with company policies. This cross-functional collaboration helps Collections Officers effectively address payment concerns while preserving customer relationships.

What is the highest paying collection job?

The highest paying collections jobs are often senior or managerial roles such as Collections Manager or Credit and Collections Director, which can offer salaries exceeding $80,000 annually. These positions typically require extensive experience, strong negotiation skills, and knowledge of credit laws and collection software.

What jobs pay 500,000 a year in the US?

Jobs that can pay $500,000 or more annually in the US include high-level executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful entrepreneurs, top-tier surgeons, and certain specialized professionals like investment bankers and hedge fund managers. These roles typically require extensive experience, advanced skills, and often involve significant responsibility or ownership stakes.

What are the top 3 skills for a collection officer?

A collections officer needs strong communication skills to negotiate with debtors, attention to detail to accurately track accounts, and problem-solving abilities to develop repayment solutions. Familiarity with collection software and understanding of debt laws also enhance effectiveness in the role.

What is the work of a collection officer?

A collections officer is responsible for contacting customers to recover overdue payments on loans, credit accounts, or bills. They assess account statuses, negotiate repayment plans, and maintain records of collection efforts, often using specialized software. Strong communication skills and knowledge of debt recovery laws are essential for this role.

What is the difference between Collections Officer vs Credit Analyst?

AspectCollections OfficerCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collections or financeBachelor's degree in finance, accounting, or related field
Work EnvironmentFinancial institutions, debt collection agencies, banksBanks, lending companies, financial services firms
Employer & Industry UsagePrimarily in debt recovery and customer service rolesInvolved in assessing creditworthiness and loan approvals
Common Search & Comparison IntentUnderstanding roles in debt collectionEvaluating credit risk and financial analysis

While both roles operate within the financial sector, a Collections Officer focuses on recovering outstanding debts and managing delinquent accounts, often requiring strong communication skills. A Credit Analyst assesses the creditworthiness of individuals or businesses to inform lending decisions, typically requiring analytical skills and financial knowledge. Both roles are essential in financial institutions but serve different functions in credit management.

What Is a Collections Officer?

A collections officer collects debts on behalf of a company or organization. As a collections officer, you work with delinquent accounts and attempt to collect payment from the debtors. You follow all legal processes necessary to collect the amount owed, which may include taking legal action against the borrower. Your job duties may require you to locate and contact the debtors and make personal visits to collect payment. Qualifications for this career include investigative experience and excellent negotiation skills.

More about Collections Officer jobs
What cities are hiring for Collections Officer jobs? Cities with the most Collections Officer job openings:
Who are the top companies hiring for Collections Officer jobs? The top employers for Collections Officer jobs are:
What states have the most Collections Officer jobs? States with the most job openings for Collections Officer jobs include:
What job categories do people searching Collections Officer jobs look for? The top searched job categories for Collections Officer jobs are:
What are popular job titles related to Collections Officer jobs? For Collections Officer jobs, the most frequently searched job titles are:
Collections Officer jobs near you
Infographic showing various Collections Officer job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,388 per year, or $23.3 per hour.

Collections Officer - WSHA

Confederated Tribes of Warm Springs

Warm Springs, OR • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Responsible for the monitoring and enforcement of the WSHA collections policy. Includes monitoring of tenant receivable accounts, issuance of collections letters, negotiating repayment agreements and counseling tenants on the importance of paying rent. Represent WSHA in Tribal Court on civil actions as needed. Work hand in hand with the current collections officer and provide backup as needed.
Requirements
High School Diploma or equivalent required. One year bookkeeping or accounting experience preferred. Valid Oregon drivers license required; must be insurable under the tribal insurance policy.
Benefits
Benefits include: Excellent medical insurance with low annual maximum-out-of-pocket costs, plus vision and dental. Available flex spending plan for daycare and medical costs. Also available are numerous supplemental insurance packages. 401(k) or ROTH retirement with up to 5% employer matching after one year of employment. Eleven days of paid holidays and Personal time off (PTO) accruing at 130 hours annually with increases after three years of service.

Apply