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Loss Mitigation Negotiator Jobs (NOW HIRING)

Selene Holdings

Loss Mitigation Specialist

Dallas, TX · On-site

The Loss Mitigation Specialist has proven mastery of the requirements of the Loss Mitigation Specialist position. It will act as the Single Point of Contact (SPOC) and is assigned a portfolio of non ...

Newrez

Supervisor - Loss Mitigation

Tempe, AZ

Primary Function Supervises a team of Loss Mitigation Specialists to minimize losses on delinquent ... Strong negotiating and follow-up skills, as well as the ability to meet strict deadlines. * Self ...

Newrez LLC

Supervisor - Loss Mitigation

Tempe, AZ · On-site

Primary Function Supervises a team of Loss Mitigation Specialists to minimize losses on delinquent ... Strong negotiating and follow-up skills, as well as the ability to meet strict deadlines. * Self ...

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How much do loss mitigation negotiator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for loss mitigation negotiator in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What is a loss mitigation negotiator?

A Loss Mitigation Negotiator helps homeowners, businesses, or borrowers prevent foreclosure or financial loss by negotiating alternatives with lenders. They analyze financial situations, review loan terms, and propose solutions like loan modifications, short sales, or repayment plans. Their goal is to assist borrowers in securing manageable repayment terms while minimizing risk for the lender. Strong communication, financial analysis, and negotiation skills are essential for success in this role.

What does a loss mitigation negotiator do?

A typical day for a Loss Mitigation Negotiator involves reviewing delinquent accounts, contacting borrowers to discuss their financial situations, and exploring options such as loan modifications, repayment plans, or short sales. You’ll spend much of your time on the phone or using email to negotiate workable solutions, while also gathering documentation and collaborating with underwriters, attorneys, and management. The role may also require regular reporting and close monitoring of account statuses. This fast-paced environment rewards strong organization, initiative, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive as a loss mitigation negotiator?

To thrive as a Loss Mitigation Negotiator, you need knowledge of mortgage lending, default management, and foreclosure processes, typically supported by experience in banking or finance. Familiarity with loan servicing software, mortgage documentation systems, and regulatory compliance tools is highly valued. Strong negotiation, problem-solving, and customer service skills are crucial for successfully resolving borrower delinquency. These capabilities ensure effective communication and solutions that benefit both the borrower and the lender while minimizing losses.

How to become a loss mitigation negotiator?

To become a loss mitigation negotiator, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, business, or a related field. Relevant skills include strong communication, negotiation, and analytical abilities, and experience in customer service or collections can be beneficial. Certification is not mandatory but can enhance prospects, and familiarity with loan servicing software is often required.
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Loss Mitigation Negotiator jobs near you
Infographic showing various Loss Mitigation Negotiator job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,422 per year, or $23.8 per hour.

Loss Mitigation Specialist I

TENNESSEE VALLEY FEDERAL CREDIT UNI

Chattanooga, TN • On-site

Full-time

Re-posted 3 days ago

Job description

JOB SUMMARY:
The Loss Mitigation Specialist I position is an essential part of our member solutions team, responsible for assisting members facing financial hardship and working to find appropriate solutions to prevent potential loan defaults. The Loss Mitigation Specialist I position will collaborate with members, internal departments, and the Loan Appeals Committee to implement loss mitigation strategies and maintain positive relationships.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Review and assess member's financial documents, hardship letters, and other relevant information to evaluate eligibility for loss mitigation options.
  • Initiate contact with members experiencing financial difficulties and demonstrate empathy while explaining available loss mitigation programs.
  • Provide accurate and comprehensive information to borrowers about loss mitigation procedures, requirements, and documentation needed for the application process.
  • Facilitate the completion of loss mitigation applications, ensuring all necessary documentation is collected and verified in a timely manner.
  • Communicate effectively with members regarding the status of their applications and provide updates throughout the evaluation process.
  • Negotiate and propose alternative repayment plans, loan modifications, forbearance agreements, or other loss mitigation options for eligible borrowers.
  • Update and maintain accurate records of all member communications, application activity, and actions taken throughout the loss mitigation process.
  • Complete all courses assigned in BVS in accordance with Credit Union policy.
  • Proactively demonstrate the TVFCU core values of integrity, honesty, flexibility, teamwork, leadership, accountability and strong relationships in every interaction with members.
  • Perform other duties as assigned.

EDUCATIONAL AND WORK EXPERIENCE REQUIREMENTS:
  • High school diploma or equivalent required; Bachelor's degree in Finance, Accounting, Business, or a related field preferred.
  • Previous experience in loss mitigation, loan servicing, collections, or a related financial field is preferred but not required.
  • Strong analytical and problem-solving abilities, with attention to detail in evaluating financial documents and loan information.
  • Excellent communication and interpersonal skills with the ability to demonstrate empathy while maintaining a professional demeanor.
  • Exceptional attention to detail and accuracy in record-keeping.
  • Ability to handle confidential and sensitive information with integrity and discretion.
  • Ability to work independently and as part of a team, managing multiple tasks and meeting deadlines effectively.
  • Demonstrated professionalism, discretion, and integrity when dealing with sensitive member information.
  • Willingness to adapt to changing regulations and industry best practices related to loss mitigation.

If you are considered for an offer of employment at TVFCU, you must successfully complete a pre-employment screen that includes:
  • Verification of education, employment and other pertinent data included on your employment application, and eligibility to work in the United States
  • Criminal background check and drug screening
  • Pre-employment credit check required

Pre-employment screening helps TVFCU provide a safe environment for our members and employees, minimize risk, and ensure federal compliance.

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