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Loss Mitigation Negotiator Jobs (NOW HIRING)

M&T Bank

Loss Mitigation Underwriter I

Getzville, NY

$20.55 - $34.25/hr

Understand investor's waterfall and required documents for loss mitigation. * Communicate with customers, real estate agents and attorneys to negotiate short sale settlement offers and advise of loss ...

Northern Trust

Loss Mitigation Consultant

Chicago, IL · On-site

$74K - $126K/yr

... with client negotiations on various issues that may present elements of risk. * Identifies ... Experience with residential mortgages, loss mitigation, and/or foreclosure/bankruptcy. Salary Range ...

M&T Bank

Loss Mitigation Underwriter I

Getzville, NY · On-site

$20.55 - $34.25/hr

Understand investor's waterfall and required documents for loss mitigation. * Communicate with customers, real estate agents and attorneys to negotiate short sale settlement offers and advise of loss ...

Northern Trust

Loss Mitigation Consultant

Chicago, IL · Hybrid

$74K - $126K/yr

... with client negotiations on various issues that may present elements of risk. * Identifies ... Experience with residential mortgages, loss mitigation, and/or foreclosure/bankruptcy. #LI-LK2, #LI ...

Northern Trust

Loss Mitigation Consultant

Chicago, IL · On-site

$74K - $126K/yr

... with client negotiations on various issues that may present elements of risk. * Identifies ... Experience with residential mortgages, loss mitigation, and/or foreclosure/bankruptcy. #LI-LK2, #LI ...

M&T Bank

Loss Mitigation Underwriter II

Getzville, NY · On-site

$22.61 - $37.67/hr

Understand investor waterfalls and required documents for loss mitigation. * Manage and monitor account portfolio to ensure that all documentation and account decisions comply with banking policies ...

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How much do loss mitigation negotiator jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for loss mitigation negotiator in the United States is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.40 per hour, depending on experience, location, and employer.

What is a loss mitigation negotiator?

A Loss Mitigation Negotiator helps homeowners, businesses, or borrowers prevent foreclosure or financial loss by negotiating alternatives with lenders. They analyze financial situations, review loan terms, and propose solutions like loan modifications, short sales, or repayment plans. Their goal is to assist borrowers in securing manageable repayment terms while minimizing risk for the lender. Strong communication, financial analysis, and negotiation skills are essential for success in this role.

What does a loss mitigation negotiator do?

A typical day for a Loss Mitigation Negotiator involves reviewing delinquent accounts, contacting borrowers to discuss their financial situations, and exploring options such as loan modifications, repayment plans, or short sales. You’ll spend much of your time on the phone or using email to negotiate workable solutions, while also gathering documentation and collaborating with underwriters, attorneys, and management. The role may also require regular reporting and close monitoring of account statuses. This fast-paced environment rewards strong organization, initiative, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive as a loss mitigation negotiator?

To thrive as a Loss Mitigation Negotiator, you need knowledge of mortgage lending, default management, and foreclosure processes, typically supported by experience in banking or finance. Familiarity with loan servicing software, mortgage documentation systems, and regulatory compliance tools is highly valued. Strong negotiation, problem-solving, and customer service skills are crucial for successfully resolving borrower delinquency. These capabilities ensure effective communication and solutions that benefit both the borrower and the lender while minimizing losses.

How to become a loss mitigation negotiator?

To become a loss mitigation negotiator, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in finance, business, or a related field. Relevant skills include strong communication, negotiation, and analytical abilities, and experience in customer service or collections can be beneficial. Certification is not mandatory but can enhance prospects, and familiarity with loan servicing software is often required.
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Loss Mitigation Negotiator jobs near you
Infographic showing various Loss Mitigation Negotiator job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,422 per year, or $23.8 per hour.

Loss Mitigation Underwriter I

M&T Bank

Getzville, NY

$20.55 - $34.25/hr

Full-time

Re-posted 16 days ago

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

79th of 174 rated banks

Job description

Overview:

This position is responsible for submitting loan modification workups for the entire waterfall of investor workout options.

Primary Responsibilities:
  • Understand investor's waterfall and required documents for loss mitigation.
  • Communicate with customers, real estate agents and attorneys to negotiate short sale settlement offers and advise of loss mitigation decisions.
  • Manage and monitor account portfolio to ensure that all documentation and account decisions comply with banking policies, investor guidelines and applicable regulations.
  • Assess property value and variance between appraised properties and offers submitted by potential buyers.
  • Review tax returns, income statements, pay stubs, credit reports and general customer financial documents.
  • Determine the most suitable repayment option for customers and calculate loan modification terms.
  • Prepare workout summaries for management approval.
  • Communicate with Single Point of Contact, title vendors and Loss Mitigation Closing team to gather information and resolve account complications.
  • Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Complete other related duties as assigned.
Scope of Responsibilities:

Works a portfolio of approximately 70 loans.

Education and Experience Required:

A combined 3 years' higher education and/or experience, including a minimum of 1 year collections or underwriting experience.

Ability to communicate effectively and professionally over the phone.

Excellent communication and customer service skills.

Proficiency with word processing and spreadsheet software.

Education and Experience Preferred:

Bachelor's degree.

Paralegal certification or experience.

Mortgage collections experience.

Knowledge of M&T systems.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationGetzville, New York, United States of America

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