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Loss Mitigation Processor Jobs (NOW HIRING)

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

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Remote Loss Mitigation Specialist

Alpharetta, GA · Remote

$17/hr

The SPOC Team Member serves as the primary liaison between the mortgage servicer and borrowers experiencing hardship or going through the loss mitigation process. The SPOC is responsible for ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

M&T Bank

Loss Mitigation Liaison I-2

Getzville, NY · On-site

$22.61 - $37.67/hr

This position is responsible for acting as the Single Point of Contact ("SPOC") throughout the loss mitigation process, from package collection through decision and closing, as well as through the ...

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Loss Mitigation Processor information

See salary details

$28.5K

$50.9K

$94.5K

How much do loss mitigation processor jobs pay per year?

As of Jun 29, 2026, the average yearly pay for loss mitigation processor in the United States is $50,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $55,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Loss Mitigation Processors, and how can they be managed effectively?

Loss Mitigation Processors often encounter challenging situations, such as handling high volumes of distressed loan files and navigating complex borrower circumstances. Meeting strict regulatory and lender deadlines can also be demanding. To manage these challenges effectively, strong organizational skills, attention to detail, and clear communication with borrowers and internal teams are essential. Collaborating closely with underwriters, loan officers, and legal departments helps ensure accurate documentation and timely resolution of cases.

What are Loss Mitigation Processors?

Loss Mitigation Processors are professionals who work with mortgage lenders and borrowers to help prevent foreclosure by evaluating and processing various alternatives, such as loan modifications, repayment plans, short sales, or deeds-in-lieu of foreclosure. Their main role is to review borrower applications, assess financial documents, and determine eligibility for loss mitigation programs. They also communicate with borrowers, collect necessary paperwork, and coordinate with underwriters or other departments to ensure timely resolution of delinquent loans. By helping borrowers find solutions to keep their homes or minimize losses for the lender, Loss Mitigation Processors play a crucial role in the mortgage servicing industry.

What is the difference between Loss Mitigation Processor vs Loan Processor?

AspectLoss Mitigation ProcessorLoan Processor
CredentialsTypically requires high school diploma or equivalent; some roles prefer mortgage or financial certificationsHigh school diploma or equivalent; mortgage or financial certifications are common
Work EnvironmentFinancial institutions, mortgage companies, call centersMortgage lenders, banks, financial institutions
Employer & Industry UsageFocuses on preventing foreclosure and managing distressed loansFocuses on processing new loan applications and approvals

While both roles work within the mortgage and financial industry, a Loss Mitigation Processor primarily handles distressed loans to prevent foreclosure, whereas a Loan Processor manages the approval process for new loans. The skills and certifications overlap, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a Loss Mitigation Processor, and why are they important?

To thrive as a Loss Mitigation Processor, you need a solid understanding of mortgage servicing, loan documentation, and regulatory guidelines, typically supported by experience in banking or finance. Proficiency with loan servicing software, Microsoft Office Suite, and knowledge of federal and investor loss mitigation programs is essential. Strong analytical skills, attention to detail, and effective communication are crucial soft skills for evaluating borrower situations and collaborating with various stakeholders. These skills ensure accurate processing, regulatory compliance, and successful outcomes for both borrowers and lenders.
More about Loss Mitigation Processor jobs
What job categories do people searching Loss Mitigation Processor jobs look for? The top searched job categories for Loss Mitigation Processor jobs are:
Loss Mitigation Processor jobs near you
Infographic showing various Loss Mitigation Processor job openings in the United States as of June 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,903 per year, or $24.5 per hour.

Loss Mitigation Specialist

Mountain West Financial, LLC

Sandy, UT • On-site

$21.63 - $31.25/hr

Full-time

Posted 3 days ago

Job description

Position Description: Position Summary

The Loss Mitigation Specialist is responsible for assisting delinquent mortgage borrowers by evaluating financial hardship situations and identifying appropriate retention and liquidation solutions. This position serves as the primary point of contact for borrowers seeking mortgage assistance and ensures compliance with company guidelines throughout the loss mitigation process. The specialist works closely with borrowers, attorneys, housing counselors, investors, and internal departments to minimize foreclosure activity while maximizing home retention opportunities and protecting investor interests.

Essential Duties and Responsibilities

Borrower Assistance & Case Management

Serve as the primary contact for borrowers experiencing financial hardship.

Conduct borrower interviews to assess financial circumstances and determine available loss mitigation options.

Explain available workout solutions, including repayment plans, forbearance agreements, loan modifications, partial claims, short sales, deeds-in-lieu, and other alternatives.

Maintain consistent communication with borrowers regarding application status and required documentation.

Provide exceptional customer service while managing sensitive financial situations.


Application Review & Analysis

Review financial packages for completeness and accuracy.

Analyze income, expenses, assets, liabilities, and hardship information.

Calculate borrower eligibility based on investor and insurer requirements.

Evaluate loss mitigation applications in accordance with agency, GSE, government, and private investor guidelines.

Prepare recommendations for approval, denial, or alternative workout solutions.


Compliance & Documentation

Maintain accurate loan servicing records and documentation.

Issue required borrower notices and correspondence within regulatory timeframes.

Monitor application timelines to ensure adherence to servicing standards.

Support internal audits, quality reviews, and regulatory examinations.


Portfolio Management

Manage an assigned pipeline of delinquent and defaulted loans.

Track and prioritize accounts based on delinquency status and investor deadlines.

Coordinate with foreclosure, bankruptcy, collections, and legal teams as necessary.

Escalate complex cases and exceptions to management for review.

Monitor active workout plans and ensure proper servicing administration.


Collaboration & Process Improvement

Work closely with servicing departments, investors, attorneys, and third-party vendors.

Participate in training and continuing education regarding investor guideline updates.

Identify opportunities to improve operational efficiency and borrower experience.

Assist with special projects and departmental initiatives.


Qualifications


Education

High school diploma or equivalent required.


Experience

2–5 years of mortgage servicing, collections, default servicing, or loss mitigation experience preferred.

Experience reviewing financial documentation and borrower hardship packages.

Familiarity with FHA, VA, USDA, Fannie Mae, Freddie Mac, and private investor requirements preferred.

Spanish Speaking preferred but not required


Knowledge, Skills, and Abilities

Strong understanding of mortgage servicing and default management processes.

Knowledge of loss mitigation programs and foreclosure prevention solutions.

Excellent verbal and written communication skills.

Strong analytical and decision-making abilities.

Ability to manage a high-volume pipeline while maintaining quality standards.

Proficiency with mortgage servicing systems and Microsoft Office applications.

Strong organizational skills and attention to detail.

Ability to maintain professionalism when handling difficult borrower situations.



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