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Collections Officer Jobs (NOW HIRING)

KBR, Inc.

Collection Management Officer

Dulles, VA · On-site

$156K - $234K/yr

Collection Management Officer Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

KBR

Collection Management Officer

Dulles, VA · On-site

$156K - $234K/yr

Collection Management Officer Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the ...

Catholic Education, Archdiocese of Canberra and Goulburn

$89K/yr

Debt Collection Finance Officer Apply now Job no: 506981 Work type: Permanent/Ongoing Location: St Francis Xavier College (Florey) Categories: Administration Salary Range: $89,462 plus superannuation ...

NexTier Bank

Special Assets Officer

Butler, PA · On-site

Collections Officer KNOWLEDGE, SKILLS, AND ABILITIES: * Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer ...

rivkin

Collections Specialist

Uniondale, NY

$70K - $85K/yr

Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department * Ad hoc requests and special projects EXPERIENCE * 4 year college degree * 3+ ...

Fnbcorp

Collections Representative

Hermitage, PA · On-site

$15.50 - $20/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

F.N.B. Corporation

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

rivkin

Collections Specialist

Uniondale, NY · On-site

$70K - $85K/yr

Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department * Ad hoc requests and special projects EXPERIENCE * 4 year college degree * 3+ ...

Fnbcorp

Collections Representative

Pittsburgh, PA · On-site

$16.50 - $21.25/hr

Collections Representatives Loan Adjustor (Levels I, II, III) Retail Lending | Pittsburgh, PA or ... Partner with internal teams (loan officers, recovery specialists, etc.) to resolve accounts

Friedman Williams

Collections Specialist

Uniondale, NY · On-site

$19.25 - $26/hr

... Officer, Collections Manager, Billing Department and Accounting Department Ad hoc requests and special projects EXPERIENCE 4 year college degree 3+ years of collections experience Law firm or ...

Earnest

Director of Collections

San Francisco, CA

$178K - $222K/yr

The Director of Collections will report to our Chief Product Officer. As the Director of Collections you will: * Build and lead our collections strategy across personal loans and student loan ...

Rivkin Radler LLP

Collections Specialist

Uniondale, NY · On-site

$70K - $85K/yr

Work closely with Partners, Chief Operating Officer, Collections Manager, Billing Department and Accounting Department * Ad hoc requests and special projects EXPERIENCE * 4 year college degree * 3+ ...

LHH US

Collections Specialist

Uniondale, NY

$70K - $85K/yr

... COO, Collections Manager, Billing, and Accounting Departments Handle ad hoc requests and special projects Experience: 4-year college degree 3+ years of collections experience Law firm or ...

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All JobsCollections Officer Jobs

Collections Officer information

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$13

$23

$41

How much do collections officer jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for collections officer in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Officer, and why are they important?

To thrive as a Collections Officer, you need a solid understanding of debt collection practices, financial regulations, and strong numerical skills, often supported by a background in finance or business administration. Familiarity with collections management software, CRM systems, and regulatory compliance tools is typically required. Excellent negotiation, resilience, and interpersonal communication skills help Collections Officers engage effectively with clients and resolve payment issues. These skills ensure effective debt recovery, maintain customer relationships, and uphold organizational financial health.

What does a Collections Officer do?

A Collections Officer is responsible for recovering outstanding debts from individuals or businesses on behalf of a company or financial institution. They contact debtors via phone, email, or letters to negotiate repayment plans and ensure payments are made on time. Collections Officers also maintain records of communications, follow up on overdue accounts, and may escalate unresolved cases to legal teams. Their goal is to minimize financial losses while maintaining a professional and respectful relationship with clients.

How does a Collections Officer typically collaborate with other departments to resolve outstanding accounts?

Collections Officers frequently work closely with customer service, sales, and finance teams to resolve outstanding accounts. They may coordinate with customer service to clarify account discrepancies or payment issues and work with the sales team to understand client history and maintain positive relationships. Regular communication with the finance department is also essential for updating payment records and ensuring compliance with company policies. This cross-functional collaboration helps Collections Officers effectively address payment concerns while preserving customer relationships.

What is the highest paying collection job?

The highest paying collection jobs are often senior or specialized roles such as collections managers or debt recovery directors, who oversee large portfolios and develop strategic recovery plans. These positions typically require extensive experience, strong negotiation skills, and sometimes certifications, with salaries reaching six figures in some industries or organizations.

How to become a collection officer?

To become a collections officer, candidates typically need a high school diploma or equivalent, along with strong communication and negotiation skills. Relevant experience in customer service or finance can be beneficial, and some employers may require knowledge of debt collection laws and the use of collection software. Certification is not mandatory but can improve job prospects.

What are the top 3 skills for a collection officer?

A collections officer needs strong communication skills to negotiate with debtors, attention to detail to accurately track accounts, and problem-solving abilities to develop repayment solutions. Familiarity with collection software and understanding of debt laws also enhance effectiveness in the role.

What is the work of a collection officer?

A collections officer is responsible for contacting customers to recover overdue payments, negotiating repayment plans, and maintaining records of collection activities. They often use communication skills, financial knowledge, and collection software to perform their duties efficiently.

What is the difference between Collections Officer vs Credit Analyst?

AspectCollections OfficerCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collections or financeBachelor's degree in finance, accounting, or related field
Work EnvironmentFinancial institutions, debt collection agencies, banksBanks, lending companies, financial services firms
Employer & Industry UsagePrimarily in debt recovery and customer service rolesInvolved in assessing creditworthiness and loan approvals
Common Search & Comparison IntentUnderstanding roles in debt collectionEvaluating credit risk and financial analysis

While both roles operate within the financial sector, a Collections Officer focuses on recovering outstanding debts and managing delinquent accounts, often requiring strong communication skills. A Credit Analyst assesses the creditworthiness of individuals or businesses to inform lending decisions, typically requiring analytical skills and financial knowledge. Both roles are essential in financial institutions but serve different functions in credit management.

What Is a Collections Officer?

A collections officer collects debts on behalf of a company or organization. As a collections officer, you work with delinquent accounts and attempt to collect payment from the debtors. You follow all legal processes necessary to collect the amount owed, which may include taking legal action against the borrower. Your job duties may require you to locate and contact the debtors and make personal visits to collect payment. Qualifications for this career include investigative experience and excellent negotiation skills.

More about Collections Officer jobs
What cities are hiring for Collections Officer jobs? Cities with the most Collections Officer job openings:
Who are the top companies hiring for Collections Officer jobs? The top employers for Collections Officer jobs are:
What states have the most Collections Officer jobs? States with the most job openings for Collections Officer jobs include:
What job categories do people searching Collections Officer jobs look for? The top searched job categories for Collections Officer jobs are:
What are popular job titles related to Collections Officer jobs? For Collections Officer jobs, the most frequently searched job titles are:
Collections Officer jobs near you
Infographic showing various Collections Officer job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,388 per year, or $23.3 per hour.
Collection Management Officer

Collection Management Officer

KBR, Inc.

Dulles, VA • On-site

$156K - $234K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

KBR rating

8.3

Company rating: 8.3 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

97th of 357 rated engineering

Job description

Title:
Collection Management Officer
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
  • Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
  • Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
  • Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.

Key Responsibilities:
  • Sensitive Debriefings: Interact with senior level managers in order to conduct sensitive debriefings for FI purposes
  • Authoritative Intelligence Collection: Developing and writing authoritative intelligence collection and reporting policies, procedures, and guidance for a national CI program
  • HUMINT Debriefings: Managing and conducting intelligence debriefings of overt HUMINT sources
  • Disseminating Raw Intelligence: Reviewing, coordinating, and approving the dissemination of sensitive raw intelligence
  • Expert Guidance: Providing expert guidance to collectors on intelligence collection and report writing tradecraft
  • Intelligence Reporting: Developing and managing intelligence reporting use metrics
  • Understanding Complex Foreign Intelligence Service: Knowledge and understanding of complex foreign intelligence service modus operandi employed by advanced hostile intelligence services

Work Environment:
  • Location: On-site
  • Travel Requirements: Minimal
  • Working Hours: Standard

Qualifications:
Required:
  • Security Clearance: Active TS/SCI with a Polygraph
  • Education: Bachelor's degree in Geopolitical or National Security studies
  • Experience: Minimum of 10 years
  • Intelligence Report Writing: Proven evidence of excellent, strategic-level intelligence report writing skills
  • Coaching and Mentorship: Deal effectively with individuals at all levels often under the pressure of fast breaking, ambiguous situations
  • Time-Management: Strong leadership traits and well-developed time management and multitasking abilities
  • Collection Management: Prior collection management experience on intelligence issues central to the customer's mission such as advanced science and technology, commercial or military nuclear technology, weapons of mass destruction nonproliferation/counterproliferation, energy and energy security, and cyber security

Desired:
  • Education: Master's Degree in similar fields
  • HUMINT Tradecraft: Experience with a primary USIC agency and an area or country specialization and HUMINT tradecraft training is preferred

Basic Compensation:
$156,300 to $234,400
This range is for the Virginia area only.
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.
Additional Compensation:
KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.
Ready to Make a Difference?
If you're excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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About KBR

Sourced by ZipRecruiter

At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1998

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