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Collections Officer Jobs (NOW HIRING)

J&J Ventures

Collections Security Officer

Hickory Hills, IL · On-site

$18.85 - $23.56/hr

Job Summary The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a ...

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

The position also oversees consumer collections through the supervision of an experienced Collections Officer and serves as a key resource to senior management on asset quality matters.

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

The position also oversees consumer collections through the supervision of an experienced Collections Officer and serves as a key resource to senior management on asset quality matters.

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

The position also oversees consumer collections through the supervision of an experienced Collections Officer and serves as a key resource to senior management on asset quality matters.

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

The position also oversees consumer collections through the supervision of an experienced Collections Officer and serves as a key resource to senior management on asset quality matters.

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

The position also oversees consumer collections through the supervision of an experienced Collections Officer and serves as a key resource to senior management on asset quality matters.

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

The position also oversees consumer collections through the supervision of an experienced Collections Officer and serves as a key resource to senior management on asset quality matters.

MRINetwork Jobs

Loan Workout Officer

Linden, PA · On-site

$90K - $125K/yr

The position also oversees consumer collections through the supervision of an experienced Collections Officer and serves as a key resource to senior management on asset quality matters.

County of Chester

Collection Officer

West Chester, PA · On-site

$46K/yr

Summary The Collection Officer is responsible for developing a payment plan based on various ... One years of collections experience with a financial or government agency. Knowledge of the ...

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Collections Officer information

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How much do collections officer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for collections officer in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.57 per hour, depending on experience, location, and employer.

What is a collections officer?

A collections officer collects debts on behalf of a company or organization. As a collections officer, you work with delinquent accounts and attempt to collect payment from the debtors. You follow all legal processes necessary to collect the amount owed, which may include taking legal action against the borrower. Your job duties may require you to locate and contact the debtors and make personal visits to collect payment. Qualifications for this career include investigative experience and excellent negotiation skills.

What does a collections officer do?

A Collections Officer is responsible for recovering outstanding debts from individuals or businesses on behalf of a company or financial institution. They contact debtors via phone, email, or letters to negotiate repayment plans and ensure payments are made on time. Collections Officers also maintain records of communications, follow up on overdue accounts, and may escalate unresolved cases to legal teams. Their goal is to minimize financial losses while maintaining a professional and respectful relationship with clients.

What are the key skills and qualifications needed to thrive as a collections officer, and why are they important?

To thrive as a Collections Officer, you need a solid understanding of debt collection practices, financial regulations, and strong numerical skills, often supported by a background in finance or business administration. Familiarity with collections management software, CRM systems, and regulatory compliance tools is typically required. Excellent negotiation, resilience, and interpersonal communication skills help Collections Officers engage effectively with clients and resolve payment issues. These skills ensure effective debt recovery, maintain customer relationships, and uphold organizational financial health.

How does a collections officer typically collaborate with other departments to resolve outstanding accounts?

Collections Officers frequently work closely with customer service, sales, and finance teams to resolve outstanding accounts. They may coordinate with customer service to clarify account discrepancies or payment issues and work with the sales team to understand client history and maintain positive relationships. Regular communication with the finance department is also essential for updating payment records and ensuring compliance with company policies. This cross-functional collaboration helps Collections Officers effectively address payment concerns while preserving customer relationships.

What is the difference between Collections Officer vs Credit Analyst?

AspectCollections OfficerCredit Analyst
Required CredentialsHigh school diploma, sometimes certifications in collections or financeBachelor's degree in finance, accounting, or related field
Work EnvironmentFinancial institutions, debt collection agencies, banksBanks, lending companies, financial services firms
Employer & Industry UsagePrimarily in debt recovery and customer service rolesInvolved in assessing creditworthiness and loan approvals
Common Search & Comparison IntentUnderstanding roles in debt collectionEvaluating credit risk and financial analysis

While both roles operate within the financial sector, a Collections Officer focuses on recovering outstanding debts and managing delinquent accounts, often requiring strong communication skills. A Credit Analyst assesses the creditworthiness of individuals or businesses to inform lending decisions, typically requiring analytical skills and financial knowledge. Both roles are essential in financial institutions but serve different functions in credit management.

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Collections Officer jobs near you
Infographic showing various Collections Officer job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,388 per year, or $23.3 per hour.

Collections Security Officer

J&J Ventures

Hickory Hills, IL • On-site

$18.85 - $23.56/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Description
Since 1929, J&J Gaming has been a leader in Gaming and Amusements and a trusted partner. Today, our focus remains steadfast: to provide world-class service to help businesses succeed. Our customers and our team members have been, and will always be, #1 priority. We are looking to expand our workforce with team-oriented individuals with a positive mindset. We provide eligible employees with a comprehensive benefits package including health, dental and vision insurance, life and disability insurance, paid time off, and a 401(k) retirement plan.
Job Summary
The mission of the Collections Security Officer is to execute video gaming collections. This position requires carrying a firearm. Successful candidates must be 21 years or older, have a valid driver's license with a good record, have a valid FOID card, and pass Illinois Gaming Board and Illinois Department of Professional Regulations requirements which includes fingerprinting. The position requires an individual with a strong moral character and calm demeanor to operate in a fast-paced environment, performing tasks at customer establishments while maintaining constant awareness of surroundings ensuring a secure environment.
Job Responsibilities
  • Maintain strong Customer Service Orientation.
  • Secure, handle, and transport currency with professionalism and precision.
  • Safe transport and accounting of issued funds assigned daily to resolve issues related to gaming.
  • Accurate and detailed record keeping of fund transactions.
  • Generation and collection of machine activity reports.
  • Maintain constant awareness of surroundings and communication.
  • Follow all department, company, and state policies and procedures.
  • Assist in other responsibilities as assigned.

Education
High school diploma or GED.
Qualifications and Experience
  • Must be at least 21 years of age.
  • Must be able to pass and maintain necessary licensing for Gaming and Armed Security.
  • Valid driver's license with clean driving record.
  • Must possess a valid FOID card.
  • Intermediate computer skills.
  • Ability to read, write and use basic math skills (addition, subtraction, multiplication, and division).
  • Ability to communicate effectively with customers, peers, managers, and across functions.
  • Prior experience in private security, military, or law enforcement preferred.

Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
While performing the duties of this job, the employee works around equipment daily. The noise level in the work environment is usually moderate. The employee is exposed to moderate conditions including temperatures ranging from 50°F to 90°F. Normal conditions are climate controlled.
Physical Demands
The physical demands here are representative of those that must be met by an employee to successfully perform the essential job functions of this job.
While performing the duties of this job, the employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch or crawl and frequently required to use hands and fingers to handle or feel; and reach with hands or arms. The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Travel
Travel within the region is expected for this position.
Additional Eligibility Qualifications
Must be able to pass Illinois Gaming Board and Illinois Department of Professional Regulations requirements which includes fingerprinting.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Starting Range
$18.85 - $23.56 / hr

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