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Avp Claims Jobs (NOW HIRING)

Berkley

AVP, Claims Manager

Jersey City, NJ · On-site

$180K - $220K/yr

... AVP, Claims Manager will be responsible for product quality, and performance of the liability claims professionals on your team and supporting the VP Claims Manager. You may be responsible for ...

USAA

AVP, Claims Operations

San Antonio, TX · On-site +1

The Opportunity As a dedicated AVP, Claims Operations, you will be accountable for auto, property and/or other claims teams to deliver operational business results at scale. Responsible for member ...

USAA

AVP, Claims Operations

San Antonio, TX · On-site

The Opportunity As a dedicated AVP, Claims Operations, you will be accountable for auto, property and/or other claims teams to deliver operational business results at scale. Responsible for member ...

USAA

AVP, Claims Operations

San Antonio, TX · On-site +1

The Opportunity As a dedicated AVP, Claims Operations, you will be accountable for auto, property and/or other claims teams to deliver operational business results at scale. Responsible for member ...

Archgroup

AVP, Claims-TCO

Garden City, NY · Hybrid

$145K - $198K/yr

Partner with Claims, Underwriting, Legal, and the broader Technical Claims Office to align priorities, deliverables, and decision frameworks. Qualifications (What You Bring) * J.D. required. * 10+ ...

Archgroup

AVP, Claims-TCO

Hartford, CT · Hybrid

$145K - $198K/yr

Partner with Claims, Underwriting, Legal, and the broader Technical Claims Office to align priorities, deliverables, and decision frameworks. Qualifications (What You Bring) * J.D. required. * 10+ ...

Archgroup

AVP, Claims-TCO

Morristown, NJ · Hybrid

$145K - $198K/yr

Partner with Claims, Underwriting, Legal, and the broader Technical Claims Office to align priorities, deliverables, and decision frameworks. Qualifications (What You Bring) * J.D. required. * 10+ ...

Archgroup

AVP, Claims-TCO

Jersey City, NJ · Hybrid

$145K - $198K/yr

Partner with Claims, Underwriting, Legal, and the broader Technical Claims Office to align priorities, deliverables, and decision frameworks. Qualifications (What You Bring) * J.D. required. * 10+ ...

Archgroup

AVP, Claims-TCO

New York, NY · Hybrid

$145K - $198K/yr

Partner with Claims, Underwriting, Legal, and the broader Technical Claims Office to align priorities, deliverables, and decision frameworks. Qualifications (What You Bring) * J.D. required. * 10+ ...

Archgroup

AVP, Claims-TCO

Hartford, CT · Hybrid

$145K - $198K/yr

Partner with Claims, Underwriting, Legal, and the broader Technical Claims Office to align priorities, deliverables, and decision frameworks. Qualifications (What You Bring) * J.D. required. * 10+ ...

Archgroup

AVP, Claims-TCO

Philadelphia, PA · Hybrid

$145K - $198K/yr

Partner with Claims, Underwriting, Legal, and the broader Technical Claims Office to align priorities, deliverables, and decision frameworks. Qualifications (What You Bring) * J.D. required. * 10+ ...

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$40K

$61.6K

$92K

How much do avp claims jobs pay per year?

As of Jul 7, 2026, the average yearly pay for avp claims in the United States is $61,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an AVP Claims and how can they be effectively managed?

As an AVP Claims, one of the most common challenges is balancing high-volume claim oversight with maintaining quality and compliance standards. This role often involves coordinating cross-functional teams, handling escalated or complex claims, and implementing process improvements. Effective management relies on strong organizational skills, clear communication with both internal teams and external stakeholders, and staying current with regulatory changes. Building a collaborative team environment and leveraging technology for workflow optimization can also help address these challenges.

What is the difference between Avp Claims vs Claims Manager?

AspectAvp ClaimsClaims Manager
CredentialsTypically requires 7+ years of experience, industry certifications (e.g., CPCU, ARM), and advanced knowledge of claims processesRequires 5+ years of claims experience, often with relevant certifications, and strong leadership skills
Work EnvironmentStrategic role within insurance companies, overseeing large claims portfolios and policy strategiesOperational role managing claims teams, handling day-to-day claims processing and customer interactions
Employer & Industry UsageCommonly found in large insurance firms, focusing on high-level claims oversightFound across insurance companies, focusing on team management and claims operations

In summary, an Avp Claims typically holds a more strategic, senior position with broader responsibilities and requires extensive experience and certifications. A Claims Manager focuses on daily claims operations and team management, often serving as a bridge between staff and senior leadership.

What is an AVP Claims?

An AVP Claims, or Assistant Vice President of Claims, is a senior management professional in the insurance industry responsible for overseeing claims operations. This role typically involves managing teams of claims adjusters, developing and implementing claims policies, ensuring regulatory compliance, and improving claims processes to ensure efficiency and customer satisfaction. The AVP Claims also collaborates with other departments, analyzes claims data, and helps shape company strategy related to claims management.

What are the key skills and qualifications needed to thrive as an AVP Claims, and why are they important?

To thrive as an AVP Claims, you need deep knowledge of insurance claims processes, strong analytical abilities, and relevant industry experience, often supported by a bachelor’s degree or advanced certification such as CPCU. Familiarity with claims management systems, risk assessment tools, and regulatory compliance software is typically required. Exceptional leadership, negotiation, and communication skills help you effectively manage teams and resolve complex claims issues. These competencies are vital for ensuring efficient claims operations, minimizing risk, and maintaining high customer satisfaction.
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What cities are hiring for Avp Claims jobs? Cities with the most Avp Claims job openings:
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Avp Claims jobs near you
Infographic showing various Avp Claims job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,600 per year, or $29.6 per hour.
AVP, Claims- Personal Lines

AVP, Claims- Personal Lines

Hallmark Financial LLC

Dallas, TX • On-site

Other

Posted 3 days ago

Job description

Job Description:
Position Title: AVP, Claims- Personal Lines
The AVP, Claims- Personal Lines will manage 2-4 personal lines claims Directors. The AVP will provide oversight to all personal lines units and supervisors/managers responsible for adjusting 1st and 3rd party auto bodily injury and property damage claims; including collision, comp, total losses, salvage, subrogation, PIP, SIU and litigated claims. Primary responsibilities include managing the claims directors to established claim procedures, processes including best practices and KPIs; as well as managing daily workflow and handling of all claims within the personal lines units. The AVP must have significant experience in the management and handling of auto liability claims including litigation. The AVP must have extensive coverage experience with auto liability policies and forms.
Assistant Vice President of Claims is responsible for day-to-day management of the claims organization and for leading and scaling an organization's end-to-end claims life cycle. This position will oversee claims adjudication, drive process improvements using technology, ensure regulatory compliance, manage budgets, and lead teams to deliver timely, accurate, and cost-effective claims processing.
The AVP will assist the VP, Claims- Personal Lines with direction and supervision on all claims within the personal lines units. Assist with supervision, direction, training and development to the claims supervisors, managers and directors as needed. Assist in training of existing and new claims directors, supervisors and managers; and perform quarterly and annual claims staff performance evaluations.
Key Responsibilities:
  • Strategic Leadership: Develop long-term strategies to scale operations, optimize workflows, and integrate technological solutions into the claims process.
  • Lead and manage a team of 2 to 4 claims directors to ensure performance metrics, best practices and KPIs set by the company are met or exceeded on a monthly and quarterly basis.
  • Provide direction, leadership and training to the claims directors.
  • Conduct weekly and monthly claim director meetings.
  • Complete quarterly and annual reviews/evaluations for claims directors.
  • Litigation Management: Selects, directs, and evaluates defense counsel, overseeing legal strategy, budgets, and settlement negotiations.
  • Coverage Analysis: Interprets intricate policy language, analyzes facts surrounding claims, and drafts coverage positions or rebuttals.
  • Provide necessary direction and oversight to claims staff regarding coverage, investigations and evaluations on all claim files within the units.
  • Provide direction and oversight regarding claim resolution strategies.
  • Manage total losses, salvage and subrogation claims pursuant to established company procedures and processes.
  • Provide reserve and settlement authority to the claims directors pursuant to the company's established guidelines or procedures.
  • Reserving & Financials: Sets and adjusts financial reserves for significant losses, ensuring appropriate reserving discipline.
  • Talent Development: Manages, mentors, and develops teams of claims managers, supervisors and adjusters, conducting performance reviews and coaching.
  • Manage employees in the claim organization. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities will include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding, mentoring and disciplining employees; addressing complaints and resolving problems.
  • Process Optimization: Streamlines workflows, implements new technologies, and develops key metrics to monitor organizational efficiency.
  • Compliance & Adjudication: Oversee claims processing and provider services to ensure alignment with state and federal regulations, legal statutes, and internal company guidelines.
  • Maintain 100% compliance with company's established SOX procedures and claim adjuster licensing.
  • Maintain appropriate state adjuster licenses; and maintain annual required CE credits.
  • Complete large loss reports, as required.
  • Undertaking of general office administrative duties as required.
  • Cross-Functional Collaboration: Partner with underwriting, legal, compliance, and IT departments to streamline workflows, resolve complex cases, and handle internal or external audits.
  • Strong moral character and work ethic.
  • Independent and self-starting.
  • Strong verbal and written communication skills.
  • Ability to show initiative, exhibit a "can do" attitude, and provide ideas while working within a team environment.
  • Ability to successfully manage a high volume case load.
  • Ability to effectively negotiate; and use stated adjuster authority efficiently.
  • Ability to simplify, analyze and explain complex coverage and legal issues.
  • Ability to be able to review processes and determine opportunities for improvement.
  • The ability to manage time, meet deadlines and prioritize.

Qualifications:
Education: Bachelor's degree preferred.
Experience: 7-10+ years of progressively responsible management experience within the insurance industry and/or training managing automobile liability claims.
Expertise: Deep knowledge of claims processing systems, insurance terminology, and contract interpretation.
Skills: Strong analytical aptitude, robust change management capabilities, and exceptional cross-departmental communication.
Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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