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Charge Off Collector Jobs (NOW HIRING)

Connexus Credit Union

Charge Off Recovery Collector

$17.50 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Charge Off Recovery Collectors are responsible for working accounts after they have reached a charged off status. From there, there are three courses of action, which could include payment plans ...

The Croghan Colonial Bank

Collector

Oak Harbor, OH · On-site

$18.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collector - full-Time, on-site (Oak Harbor, OH): About The Job - Responsible for managing ... Complete charge-off accounts entries as approved during Loan Delinquency Meeting each month.

The Croghan Colonial Bank

Collector

Oak Harbor, OH · On-site

$18.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collector - full-Time, on-site (Oak Harbor, OH): About The Job - Responsible for managing ... Complete charge-off accounts entries as approved during Loan Delinquency Meeting each month.

The Croghan Colonial Bank

Collector

Oak Harbor, OH

$18.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collector - full-Time, on-site (Oak Harbor, OH): About The Job - Responsible for managing ... Complete charge-off accounts entries as approved during Loan Delinquency Meeting each month.

Texans Credit Union

Collector

Richardson, TX · On-site

$15.25 - $20.50/hr

This Collector will be responsible for collecting delinquencies while at the same time reinforcing ... Maintain delinquency ratio and net charge off ratio determined by management. * Communicate with ...

Texans Credit Union

Collector

Richardson, TX · On-site

$15.25 - $20.50/hr

This Collector will be responsible for collecting delinquencies while at the same time reinforcing ... Maintain delinquency ratio and net charge off ratio determined by management. * Communicate with ...

PSECU

Consumer Collector

Harrisburg, PA · On-site

$16.75 - $22.50/hr

The Consumer Collector is responsible for conducting collection functions to reduce overall ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

People First Federal Credit Union

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Collector is responsible for performing collection activities associated with various ... Continues to collect until the account is recommended for repossession, charge-off, or bankruptcy.

New

PSECU

Consumer Collector

Indiana, PA · On-site

$15.50 - $20.75/hr

The Consumer Collector is responsible for conducting collection functions to reduce overall ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

PSECU

Consumer Collector

Harrisburg, PA · On-site

$16.75 - $22.50/hr

The Consumer Collector is responsible for conducting collection functions to reduce overall ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

PSECU

Consumer Collector

State College, PA

$16.75 - $22.25/hr

The Consumer Collector is responsible for conducting collection functions to reduce overall ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

CLARK COUNTY CREDIT UNION

COLLECTOR

Las Vegas, NV

$24.50 - $27.22/hr

The Collector will provide prompt, efficient, and accurate support to co-workers as it relates to ... charge off. - Demonstrates judgment and discretion within the framework of all applicable ...

Credit Human

Home Loans Collector

New Orleans, LA · On-site

$23.78 - $24.76/hr

We are seeking a Home Loans Collector for the Home Loans Department in New Orleans, LA. This role ... Support loss-mitigation efforts, delinquency management, and charge-off standards with accuracy and ...

The Goal Family of Companies

Collector

Sioux Falls, SD · On-site

$1.0K/day

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monday-Friday 12:30-9pm (This shift qualifies for 15% shift differential on ALL hours!) Collector I ... charge-off stages * Ensure full compliance with consumer lending regulations, established ...

State Employees Credit Union

Collector I

Santa Fe, NM · On-site

$20 - $23.53/hr

Collector IREPORTS TO: Collections ManagerSUPERVISES: N/AJOB STATUS: Non- ExemptJOB GRADE 8: $20.00 ... Collection of charge off accounts as assigned by Collections Manager.Answer incoming calls for the ...

University of Michigan Credit Union

Collector

Ann Arbor, MI

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Collector is also responsible for related legal action, settlement and debt workout situations ... Prepares any accounts to be recommended for charge-off * Continues collection efforts on previously ...

State Employees Credit Union

Collector I

Santa Fe, NM · On-site

$20 - $23.53/hr

Collector I REPORTS TO : Collections Manager SUPERVISES: N/A JOB STATUS : Non- Exempt JOB GRADE 8: ... Collection of charge off accounts as assigned by Collections Manager. * Answer incoming calls for ...

People First Federal Credit Union

Collector

Allentown, PA · On-site

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Collector is responsible for performing collection activities associated with various ... Continues to collect until the account is recommended for repossession, charge-off, or bankruptcy.

New

People First Federal Credit Union

Collector

Allentown, PA

$16.75 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Collector is responsible for performing collection activities associated with various ... Continues to collect until the account is recommended for repossession, charge-off, or bankruptcy.

New

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Charge Off Collector information

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How much do charge off collector jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for charge off collector in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a charge off collector, and why are they important?

To thrive as a Charge Off Collector, you need strong knowledge of collections processes, account management, and relevant regulations such as the Fair Debt Collection Practices Act, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and payment processing tools is typically required. Excellent negotiation, active listening, and problem-solving skills help build rapport with debtors and achieve favorable outcomes. These skills and qualities are crucial for maximizing recoveries while maintaining compliance and customer relationships.

What are some common challenges faced by charge off collectors, and how can they overcome them?

Charge Off Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting recovery targets within strict timelines. To overcome these obstacles, it’s important to develop strong communication and negotiation skills, remain patient and empathetic, and stay organized with detailed records. Collaborating closely with team members and supervisors can also provide support and strategies for handling difficult cases. Ongoing training and adapting to regulatory changes are key to success in this role.

What is a charge off collector?

Charge Off Collectors are professionals who work on recovering debts that have been written off as unlikely to be paid by the original lender. These collectors typically contact individuals or businesses whose debts have been charged off, negotiate payment arrangements, and try to collect as much of the outstanding balance as possible. Their work often involves working with delinquent accounts, understanding financial regulations, and using effective communication and negotiation skills to resolve debts. Charge Off Collectors may work for collection agencies, banks, or other financial institutions.
More about Charge Off Collector jobs
What cities are hiring for Charge Off Collector jobs? Cities with the most Charge Off Collector job openings:
What states have the most Charge Off Collector jobs? States with the most job openings for Charge Off Collector jobs include:
What job categories do people searching Charge Off Collector jobs look for? The top searched job categories for Charge Off Collector jobs are:
Charge Off Collector jobs near you
Infographic showing various Charge Off Collector job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,657 per year, or $21 per hour.

Charge Off Recovery Collector

Connexus Credit Union

Remote

$17.50 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Connexus Credit Union rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Connexus Credit Union - Who We Are:
Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.
As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.
Connexus offers an Amazing Benefits package:
  • 20 days of paid time off and 10 paid holidays
  • 16 hours of paid Volunteer Time Off
  • 401K Retirement with up to 6% employer match
  • Excellent Health, Dental, Vision insurance, including multiple plan options
  • Health Savings Account with generous employer contributions
  • Employer paid Life insurance, Short-Term and Long-Term Disability
  • Tuition Reimbursement from $4,000 - $7,000 per calendar year
  • Robust Learning and Development program that includes an annual professional development stipend

About the Role:
Our Charge Off Recovery Collectors are responsible for working accounts after they have reached a charged off status. From there, there are three courses of action, which could include payment plans, partnering with third parties, or pursuing legal action. These individuals are working with those accounts to see what the best plan of action is and conducting a variety of tasks to accomplish their goals while providing best-in-class service to our members, third party vendors, and our internal partners here at Connexus.
Responsibilities:
  • Contact members by telephone, mail, and electronic communications in an effort to collect on written off loans and accounts.
  • Process communications including but not limited to DSA agreements, disputes, and cease and desist requests.
  • Perform Skip Tracing efforts to locate members and assets.
  • Maintain an accurate and detailed written record of any and all communications made regarding member accounts, to include but not limited to; account status, third party action, repossession, bankruptcy, etc.
  • Address any queries, concerns, or disputes raised by debtors related to outstanding debts, ensuring effective resolution, and maintaining professionalism.
  • Respond to third party communication and prepare information required by collection agencies and attorneys. Including reviewing files to approve legal action.
  • Prepare regular reports on collection activities and account statuses.
  • Assign accounts and update account actions with third party collection agencies and attorneys. This may include filing estate claims.

Position Requirements:
  • This position is Remote.
  • 1+ years prior collections, legal collections, repossession and/or post charge off recovery experience is Required.
  • Responsible individual who is able to work both independently and in a team environment.
  • Independently negotiate viable payment plans with Members based on standardized processes and in non-standard situations.
  • Ability to identify and escalate legal concerns and/or reputational risk within the collection process of each account.
  • Knowledge and understanding of CFPB, FDCPA, WCA (preferred), and any other debt collection regulations.
  • Knowledge and understanding of charge off, repossession, money judgments, estate and probate filings, and debt consolidation companies.
  • Excellent verbal, written, listening, and interpersonal communication skills, along with the ability to remain assertive and confident when dealing with difficult situations.
  • Ability to multi-task and work in a fast-paced, goal-oriented environment.

Connexus Credit Union's Employer Recognitions:
  • 2026 Best Place to Work in IT, Computer World

Equal Opportunity Employer/Disabled/Veterans/41 CFR 60-1.4, 41 CFR 60-1.35

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