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Charge Off Collector Jobs (NOW HIRING)

Connexus Credit Union

Charge Off Recovery Collector

$17.50 - $23.25/hr

Our Charge Off Recovery Collectors are responsible for working accounts after they have reached a charged off status. From there, there are three courses of action, which could include payment plans ...

Connexus Credit Union

Charge Off Recovery Collector

$17.50 - $23.25/hr

Our Charge Off Recovery Collectors are responsible for working accounts after they have reached a charged off status. From there, there are three courses of action, which could include payment plans ...

PSECU

Consumer Collector

Harrisburg, PA · On-site

$16.75 - $22.50/hr

Consumer Collector Members Achieve More isn't just a tagline for us, it's part of everything we do ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

PSECU

Consumer Collector

Harrisburg, PA · On-site

$16.75 - $22.50/hr

Consumer Collector Members Achieve More isn't just a tagline for us, it's part of everything we do ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

Texans Credit Union

Collector

Richardson, TX

$15.25 - $20.50/hr

This Collector will be responsible for collecting delinquencies while at the same time reinforcing ... Maintain delinquency ratio and net charge off ratio determined by management. * Communicate with ...

Texans Credit Union

Collector

Richardson, TX · On-site

$15.25 - $20.50/hr

This Collector will be responsible for collecting delinquencies while at the same time reinforcing ... Maintain delinquency ratio and net charge off ratio determined by management. * Communicate with ...

PSECU

Consumer Collector

Harrisburg, PA

$16.75 - $22.50/hr

The Consumer Collector is responsible for conducting collection functions to reduce overall ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

PSECU

Consumer Collector

State College, PA

$16.75 - $22.25/hr

The Consumer Collector is responsible for conducting collection functions to reduce overall ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

PSECU

Consumer Collector

Indiana, PA

$15.50 - $20.75/hr

The Consumer Collector is responsible for conducting collection functions to reduce overall ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

PSECU

Consumer Collector

Harrisburg, PA · On-site

$16.75 - $22.50/hr

The Consumer Collector is responsible for conducting collection functions to reduce overall ... charge-off loan processing, settlement maintenance, loan modification processing, account ...

UFCU

Collector

Buchanan, MI · On-site

$16.75 - $22.25/hr

GENERAL SUMMARY (What is done and why) The Collector is responsible for maintaining appropriate ... This position will cure delinquency, and prevent charge off, resolve issues creating or impacting ...

UFCU

Collector

Reno, NV · On-site

$17 - $22.75/hr

GENERAL SUMMARY (What is done and why) The Collector is responsible for maintaining appropriate ... This position will cure delinquency, and prevent charge off, resolve issues creating or impacting ...

United Federal Credit Union

Collector

Reno, NV · On-site

$17 - $22.75/hr

GENERAL SUMMARY (What is done and why) The Collector is responsible for maintaining appropriate ... This position will cure delinquency, and prevent charge off, resolve issues creating or impacting ...

United Federal Credit Union

Collector

Buchanan, MI · On-site

$16.75 - $22.25/hr

GENERAL SUMMARY (What is done and why) The Collector is responsible for maintaining appropriate ... This position will cure delinquency, and prevent charge off, resolve issues creating or impacting ...

CLARK COUNTY CREDIT UNION

COLLECTOR

Las Vegas, NV · On-site

$24.50 - $27.22/hr

The Collector will provide prompt, efficient, and accurate support to co-workers as it relates to ... charge off. - Demonstrates judgment and discretion within the framework of all applicable ...

TradeJobsWorkforce

Bill Collector

Rochester, MN · On-site

Essential Job Functions Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls. May initiate and prepare files for ...

TradeJobsWorkforce

Bill Collector

El Paso, AR · On-site

Essential Job Functions Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls. May initiate and prepare files for ...

People First Federal Credit Union

Collector

Allentown, PA · On-site

$16.75 - $22.50/hr

The Collector is responsible for performing collection activities associated with various ... Continues to collect until the account is recommended for repossession, charge-off, or bankruptcy.

University of Michigan Credit Union

Collector

Ann Arbor, MI

$16.75 - $22.25/hr

The Collector is also responsible for related legal action, settlement and debt workout situations ... Prepares any accounts to be recommended for charge-off * Continues collection efforts on previously ...

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Charge Off Collector information

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How much do charge off collector jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for charge off collector in the United States is $20.99, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.04 per hour, depending on experience, location, and employer.

What is a charge off collector?

Charge Off Collectors are professionals who work on recovering debts that have been written off as unlikely to be paid by the original lender. These collectors typically contact individuals or businesses whose debts have been charged off, negotiate payment arrangements, and try to collect as much of the outstanding balance as possible. Their work often involves working with delinquent accounts, understanding financial regulations, and using effective communication and negotiation skills to resolve debts. Charge Off Collectors may work for collection agencies, banks, or other financial institutions.

What are the key skills and qualifications needed to thrive as a charge off collector, and why are they important?

To thrive as a Charge Off Collector, you need strong knowledge of collections processes, account management, and relevant regulations such as the Fair Debt Collection Practices Act, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and payment processing tools is typically required. Excellent negotiation, active listening, and problem-solving skills help build rapport with debtors and achieve favorable outcomes. These skills and qualities are crucial for maximizing recoveries while maintaining compliance and customer relationships.

What are some common challenges faced by charge off collectors, and how can they overcome them?

Charge Off Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting recovery targets within strict timelines. To overcome these obstacles, it’s important to develop strong communication and negotiation skills, remain patient and empathetic, and stay organized with detailed records. Collaborating closely with team members and supervisors can also provide support and strategies for handling difficult cases. Ongoing training and adapting to regulatory changes are key to success in this role.
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Charge Off Collector jobs near you
Infographic showing various Charge Off Collector job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution, with an average salary of $43,657 per year, or $21 per hour.

Charge Off Collector

Time Investment Co., Inc.

West Bend, WI • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
Why Time Investment Company?
We are a company that is driven by our Core Principles of Service, Excellence, Integrity, Generosity and Fun! We raise the bar on point-of-sale financing through our people, our culture, and our commitment to both dealers and customers. We were selected as one of the Top Workplaces for South Eastern WI in 2023, 2024, and 2025!
What's in it for you?
$1000 sign on bonus after 90 days
10% extra night and weekend shift differentials
Remote - Work-From-Home, including training period
Flexible work schedule
Computer equipment and headset provided
Tuition Reimbursement
Monthly bonus potential
Medical, Dental, Vision Insurance
Life Insurance, Short and Long-Term Disability
Contribute to your 401(k) after the first 60 days; earn 4% company-matched funds after six months
Paid Time Off, up to 80 hours the first year
Additional 8 hours Birthday Month PTO
Potential for an additional 8 hours Volunteer PTO
Paid holidays
Salary range $20.00-$24.00 per hour based on experience.
Position Summary:
The Charge-Off Collector is responsible for recovering charged-off accounts by negotiating payment arrangements, settlements, and payment plans. This role involves contacting consumers, utilizing skip tracing to locate hard-to-reach individuals, and ensuring full compliance with all applicable laws and regulations while delivering professional and customer-focused experience.
Essential Duties and Responsibilities
  • Handle inbound and outbound calls with consumers and authorized third parties
  • Negotiate payments, settlements, and repayment plans
  • Resolve account issues and address consumer concerns or disputes
  • Use skip tracing tools to locate consumers with outdated contact information
  • Maintain a professional, empathetic, and customer-focused approach
  • Educate consumers on account status and resolution options
  • Recommend accounts for legal review when appropriate
  • Prepare and send account-related correspondence

Requirements
  • High school diploma or equivalent
  • Knowledge of FDCPA and collection regulations
  • Strong communication and negotiation skills
  • Professional phone and basic computer skills
  • Ability to manage difficult conversations and remain composed
  • Detail-oriented with strong decision-making skills
  • Ability to prioritize and work a flexible schedule
  • Team-oriented with the ability to work independently

Currently hiring in: WI, FL, GA, IL, NC, OH, SC, TX, VA
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as Management may deem necessary from time to time.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and interpret documents such as customer correspondence, accounts logs and procedure manuals. Ability to prepare reports and correspondence. Ability to communicate effectively with customers and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems, involving several concrete variables in standardized situations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is occasionally required to stand, and/or walk. The employee must occasionally lift and/or move up to 50 pounds, usually waist high, up to 50 feet away. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
Protective Clothing Required: None
Work Environment
Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.
Salary Description
$20.00-24.00

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