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Charge Off Collector Jobs in Secaucus, NJ (NOW HIRING)

Essential Job Functions Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls. May initiate and prepare files for ...

Essential Job Functions Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls. May initiate and prepare files for ...

Charge Off Collector information

See Secaucus, NJ salary details

$12

$21

$27

How much do charge off collector jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for charge off collector in Secaucus, NJ is $21.34, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $24.42 per hour, depending on experience, location, and employer.

What is a charge off collector?

Charge Off Collectors are professionals who work on recovering debts that have been written off as unlikely to be paid by the original lender. These collectors typically contact individuals or businesses whose debts have been charged off, negotiate payment arrangements, and try to collect as much of the outstanding balance as possible. Their work often involves working with delinquent accounts, understanding financial regulations, and using effective communication and negotiation skills to resolve debts. Charge Off Collectors may work for collection agencies, banks, or other financial institutions.

What are the key skills and qualifications needed to thrive as a charge off collector, and why are they important?

To thrive as a Charge Off Collector, you need strong knowledge of collections processes, account management, and relevant regulations such as the Fair Debt Collection Practices Act, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and payment processing tools is typically required. Excellent negotiation, active listening, and problem-solving skills help build rapport with debtors and achieve favorable outcomes. These skills and qualities are crucial for maximizing recoveries while maintaining compliance and customer relationships.

What are some common challenges faced by charge off collectors, and how can they overcome them?

Charge Off Collectors often encounter challenges such as dealing with unresponsive or distressed customers and meeting recovery targets within strict timelines. To overcome these obstacles, it’s important to develop strong communication and negotiation skills, remain patient and empathetic, and stay organized with detailed records. Collaborating closely with team members and supervisors can also provide support and strategies for handling difficult cases. Ongoing training and adapting to regulatory changes are key to success in this role.

What job categories do people searching Charge Off Collector jobs in Secaucus, NJ look for?

The top searched job categories for Charge Off Collector jobs in Secaucus, NJ are:

Infographic showing various Charge Off Collector job openings in Secaucus, NJ as of July 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 94% In-person, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,385 per year, or $21.3 per hour.

Full-time

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Job description

Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries. Areas of delinquencies are categorized as follows: Installment loan accounts Revolving accounts Lease accounts Credit card accounts Overdraft / Goldlines Mortgage loans Accounts and calls are moderate in nature. Performance objectives will be assigned on an individual basis regarding specific area(s) of responsibility.

Essential Job Functions

Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls.

May initiate and prepare files for repossession, charge-off, NOD and skip trace.

Ability to assess customer's financial situation for possible referral for loss mitigation.

Uses various collection systems to update customers' accounts and to send correspondence.

Understands and adheres to the Fair Debt Collection Practice Act, Collection Laws, and Fair Credit Reporting Act.