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Credit Management Resolution Officer Jobs (NOW HIRING)

Credit Resolution Officer

Richmond, VA ยท On-site

$62K - $90K/yr

Horizon Farm Credit is recruiting for a Credit Resolution Officer to join our team. We have one ... In this position, you will work directly with Ag Relationship Managers, Customers, Credit Analysts ...

Credit Resolution Officer

Denton, MD ยท On-site

$62K - $90K/yr

Horizon Farm Credit is recruiting for a Credit Resolution Officer to join our team. We have one ... In this position, you will work directly with Ag Relationship Managers, Customers, Credit Analysts ...

Credit Resolution Officer

Denton, MD ยท On-site

$62K - $90K/yr

Horizon Farm Credit is recruiting for a Credit Resolution Officer to join our team. We have one ... In this position, you will work directly with Ag Relationship Managers, Customers, Credit Analysts ...

Credit Resolution Officer

Denton, MD ยท Hybrid

$62K - $90K/yr

Horizon Farm Credit is recruiting for a Credit Resolution Officer to join our team. We have one ... In this position, you will work directly with Ag Relationship Managers, Customers, Credit Analysts ...

The role serves as a trusted risk partner to Relationship Management, providing sound credit ... credit resolution, and contributes to portfolio analytics, stress testing, and reserve adequacy ...

The role serves as a trusted risk partner to Relationship Management, providing sound credit ... credit resolution, and contributes to portfolio analytics, stress testing, and reserve adequacy ...

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Credit Management Resolution Officer information

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$35K

$98K

$147.5K

How much do credit management resolution officer jobs pay per year?

As of Jul 4, 2026, the average yearly pay for credit management resolution officer in the United States is $98,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Management Resolution Officer, and why are they important?

To thrive as a Credit Management Resolution Officer, you need strong analytical skills, financial acumen, and a background in finance, accounting, or business, often supported by a relevant degree or professional certification. Familiarity with credit management software, CRM systems, and financial reporting tools is typically required. Excellent negotiation, problem-solving abilities, and effective communication are standout soft skills in this role. These skills are essential for efficiently resolving credit issues, maintaining positive client relationships, and minimizing financial risk for the organization.

What is the difference between Credit Management Resolution Officer vs Credit Analyst?

AspectCredit Management Resolution OfficerCredit Analyst
CredentialsRelevant certifications like credit management or finance certificationsFinance or accounting degrees, certifications like CFA or CPA
Work EnvironmentFinancial institutions, debt recovery agencies, corporate credit departmentsBanks, lending companies, financial services firms
Employer & Industry UsageUsed in debt resolution, collections, and credit recovery rolesUsed in credit risk assessment, loan evaluation, and portfolio management

The Credit Management Resolution Officer primarily focuses on resolving overdue accounts and managing debt recovery processes, while the Credit Analyst evaluates creditworthiness and assesses risk for lending decisions. Both roles require financial knowledge but differ in their core responsibilities and work focus.

How does a Credit Management Resolution Officer typically collaborate with other departments to resolve complex credit issues?

Credit Management Resolution Officers frequently work cross-functionally, partnering with teams such as sales, customer service, and legal to address and resolve complex credit issues. This collaboration ensures that customer accounts are managed efficiently while maintaining compliance with company policies and regulatory requirements. Regular communication with internal stakeholders helps in gathering necessary information and developing tailored repayment solutions. Additionally, working closely with the finance department can aid in accurate risk assessment and reporting, facilitating quicker and more effective resolutions.

What does a Credit Management Resolution Officer do?

A Credit Management Resolution Officer is responsible for managing and resolving credit-related issues within an organization. Their main duties include reviewing customer credit accounts, addressing overdue payments, negotiating repayment plans, and ensuring compliance with company credit policies. They also investigate discrepancies, communicate with clients to resolve disputes, and work closely with internal teams to minimize financial risk. Ultimately, their goal is to maintain healthy cash flow and reduce bad debt for the company.
More about Credit Management Resolution Officer jobs
What states have the most Credit Management Resolution Officer jobs? States with the most job openings for Credit Management Resolution Officer jobs include:
What job categories do people searching Credit Management Resolution Officer jobs look for? The top searched job categories for Credit Management Resolution Officer jobs are:
Credit Resolution Officer

Credit Resolution Officer

Horizon Farm Credit

Richmond, VA โ€ข On-site

$62K - $90K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago


Job description

Job Description

Are you looking for a new opportunity with the ability to work in a collaborative team environment, that provides a great work/life balance, and the chance to make a difference?

Horizon Farm Credit is recruiting for a Credit Resolution Officer to join our team. We have one position available, and the qualified candidate will work in either the Mechanicsburg, PA, Westminster, MD, Denton, MD, or Winchester, VA branch location. The hours of operations are typically Monday to Friday from 8 a.m. to 4:30 p.m. This position is eligible for a hybrid work schedule. This is a great opportunity to make a difference in agriculture and rural communities.

In this position, you will work directly with Ag Relationship Managers, Customers, Credit Analysts, Regional Credit Officers, Special Assets, and Regional Management to return a loan to a viable financial position through restructuring, borrower counseling, creative credit packages and/or resolution of distressed accounts if needed. You will assist with the prevention of loans entering special classification and the reduction of non-earning assets through restructuring, borrower counseling, and resolution of distressed and delinquent accounts.

Areas of Responsibility:

  • Will act as a key influencer with Customers and Ag Relationship Managers and work with Credit Analysts and Management in assigned regions to address customer situations in or approaching the need to refer to the Special Assets team.
  • Establishing and maintaining sound credit and loan administration/pricing, along with credit quality goals.
  • Establishing appropriate loan terms and conditions to manage the loan risks for a variety of loans.
  • Serve as a specialized resource focused on the retention and improvement of distressed and/or assigned accounts not assigned to the Special Assets team.
  • Monitors assigned accounts.
  • Partners with the Special Assets Team Lead and aligns with key credit strategies with Regional Sales Team.
  • Analyzes credit/operation of assigned customers.
  • Provide Ag Relationship Managers support through coaching, coordinating, and delivering both individual and group training as needed and as directed by Leadership.
  • Provide key insights, counsel, and direction on assigned to relevant accounts, and supporting communications as needed, to best position the Ag Relationship Managers as the primary contact with the customer.

Requirements:

  • Bachelor's degree in Business Administration, Agriculture Economics, Finance, or related field.
  • Generally, at least 8 years of lending/credit analysis experience.
  • Ability to perform a greater level of activities, and independently handle complex credits.
  • Proficient in accessing loan applications and making informed credit decisions.
  • Highly skilled in selling, negotiating, and identifying customer needs.
  • Excellent negotiation skills and the ability to probe for customer needs.
  • Ability to analyze and develop solutions to complex problems.
  • Excellent interpersonal, communication, and organizational skills.
  • Excellent skills in judgment, decisiveness, and analysis and ability to appropriately respond and react quickly as situations dictate.
  • Adaptable and flexible to a changing work environment.
  • Prolonged periods sitting at a desk and working on a computer.
  • Regular, predictable, and reliable attendance is required.
  • Complies with the Association's Standards of Conduct Policy.

Who are we?

Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference in agriculture and rural communities.

What can we offer you?

We offer competitive compensation and benefits packages for full-time employees including:

  • Medical insurance with dental and vision care options
  • 401 (k) with significant employer matching
  • Paid time off, holidays, and volunteer time to support work/life balance
  • Tuition reimbursement and training opportunities
  • Student loan reimbursement
  • Leadership and career development opportunities
  • Paid maternity and bonding leave
  • Paid short-term disability
  • Fun and inclusive work environment

Salary Range: $62,300 - $90,000, depending on experience.

Equal Opportunity Employer including veterans and individuals with disabilities.