What does a credit management resolution officer do?

A Credit Management Resolution Officer is responsible for managing and resolving credit-related issues within an organization. Their main duties include reviewing customer credit accounts, addressing overdue payments, negotiating repayment plans, and ensuring compliance with company credit policies. They also investigate discrepancies, communicate with clients to resolve disputes, and work closely with internal teams to minimize financial risk. Ultimately, their goal is to maintain healthy cash flow and reduce bad debt for the company.