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Credit Management Resolution Officer Jobs (NOW HIRING)

ProShares

VP, Credit Management

Bethesda, MD · On-site

$180K - $225K/yr

... manage risk and enhance returns. Position Summary: The Credit and Counterparty surveillance ... Direct Reporting to CIO * Autonomy to work independently * Ability to establish a new credit ...

ProShares

VP, Credit Management

Bethesda, MD · Hybrid

$180K - $225K/yr

... manage risk and enhance returns. Position Summary: The Credit and Counterparty surveillance ... Direct Reporting to CIO * Autonomy to work independently * Ability to establish a new credit ...

Performance Food Group

Credit Manager

Fort Worth, TX · On-site

Leverage the SAP Financial Supply Chain Management tools including the Collection Module, Credit ... resolution and customer risk profiles relative to customer terms and limits. * Partners with ...

Aston Carter

Credit Officer

Fargo, ND

$72K - $105K/yr

Credit Officer The Credit Officer evaluates and manages commercial and agricultural credit risk to support a high-quality loan portfolio. This role performs comprehensive financial and cash flow ...

Aston Carter

Credit Officer

Fargo, ND · On-site

$72K - $105K/yr

Credit Officer The Credit Officer evaluates and manages commercial and agricultural credit risk to support a high-quality loan portfolio. This role performs comprehensive financial and cash flow ...

Aston Carter

Credit Officer

Grand Forks, ND · On-site

$72K - $105K/yr

Credit Officer The Credit Officer evaluates and manages commercial and agricultural credit risk to support a high-quality loan portfolio. This role performs comprehensive financial and cash flow ...

Aston Carter

Credit Officer

Fargo, ND · On-site

$72K - $90K/yr

Credit Officer The Credit Officer evaluates and manages commercial and agricultural credit risk to support a high-quality loan portfolio. This role performs comprehensive financial and cash flow ...

Aston Carter

Credit Officer

Grand Forks, ND · On-site

$72K - $105K/yr

Credit Officer The Credit Officer evaluates and manages commercial and agricultural credit risk to support a high-quality loan portfolio. This role performs comprehensive financial and cash flow ...

New

Stbancorp

Participates in loan structuring with account officers and helps prepare information for Commercial ... Reports any suspicion of fraud to Secured Credit Management, the banker and the Financial ...

S&T Bancorp

Secured Credit Officer I

Pittsburgh, PA · On-site

Participates in loan structuring with account officers and helps prepare information for Commercial ... Reports any suspicion of fraud to Secured Credit Management, the banker and the Financial ...

S and T Bank

Secured Credit Officer I

Indiana, PA · On-site

Participates in loan structuring with account officers and helps prepare information for Commercial ... Reports any suspicion of fraud to Secured Credit Management, the banker and the Financial ...

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Credit Management Resolution Officer information

See salary details

$35K

$98K

$147.5K

How much do credit management resolution officer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for credit management resolution officer in the United States is $98,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit management resolution officer, and why are they important?

To thrive as a Credit Management Resolution Officer, you need strong analytical skills, financial acumen, and a background in finance, accounting, or business, often supported by a relevant degree or professional certification. Familiarity with credit management software, CRM systems, and financial reporting tools is typically required. Excellent negotiation, problem-solving abilities, and effective communication are standout soft skills in this role. These skills are essential for efficiently resolving credit issues, maintaining positive client relationships, and minimizing financial risk for the organization.

Is a credit management resolution officer a stressful job?

A credit management resolution officer often works in a high-pressure environment, handling delinquent accounts and negotiating repayment plans, which can be stressful. The role requires strong communication skills and attention to detail, and workload fluctuations may contribute to job stress.

What is the difference between Credit Management Resolution Officer vs Credit Analyst?

AspectCredit Management Resolution OfficerCredit Analyst
CredentialsRelevant certifications like credit management or finance certificationsFinance or accounting degrees, certifications like CFA or CPA
Work EnvironmentFinancial institutions, debt recovery agencies, corporate credit departmentsBanks, lending companies, financial services firms
Employer & Industry UsageUsed in debt resolution, collections, and credit recovery rolesUsed in credit risk assessment, loan evaluation, and portfolio management

The Credit Management Resolution Officer primarily focuses on resolving overdue accounts and managing debt recovery processes, while the Credit Analyst evaluates creditworthiness and assesses risk for lending decisions. Both roles require financial knowledge but differ in their core responsibilities and work focus.

How does a credit management resolution officer typically collaborate with other departments to resolve complex credit issues?

Credit Management Resolution Officers frequently work cross-functionally, partnering with teams such as sales, customer service, and legal to address and resolve complex credit issues. This collaboration ensures that customer accounts are managed efficiently while maintaining compliance with company policies and regulatory requirements. Regular communication with internal stakeholders helps in gathering necessary information and developing tailored repayment solutions. Additionally, working closely with the finance department can aid in accurate risk assessment and reporting, facilitating quicker and more effective resolutions.

What does a credit management resolution officer do?

A Credit Management Resolution Officer is responsible for managing and resolving credit-related issues within an organization. Their main duties include reviewing customer credit accounts, addressing overdue payments, negotiating repayment plans, and ensuring compliance with company credit policies. They also investigate discrepancies, communicate with clients to resolve disputes, and work closely with internal teams to minimize financial risk. Ultimately, their goal is to maintain healthy cash flow and reduce bad debt for the company.
More about Credit Management Resolution Officer jobs

What states have the most Credit Management Resolution Officer jobs?

States with the most job openings for Credit Management Resolution Officer jobs include:

What job categories do people searching Credit Management Resolution Officer jobs look for?

The top searched job categories for Credit Management Resolution Officer jobs are:

Credit Management Resolution Officer jobs near you
Infographic showing various Credit Management Resolution Officer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $98,014 per year, or $47.1 per hour.

Senior Commercial Resolution Officer I

First Citizens Bank

Raleigh, NC • On-site

$150K - $210K/yr

Full-time

Posted 28 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview
The ideal candidate will be able to work a hybrid schedule at our Raleigh, NC office located at 100 East Tryon Rd. Will consider a highly qualified candidate for remote work.
This position manages a complex loan portfolio of problem relations and works to resolve problem credits within commercial, industrial and business relationships and large commercial real estate projects. Evaluates credit risk, financial statements, and loan collateral to develop and execute resolution strategies. Approves modifications, renewals or other status changes to restructure loans appropriately after evaluations. May engage with borrowers, legal counsel and other key parties to resolve problem credits while minimizing losses. Maintains a functional portfolio review process to identify, report and recommend status changes in a timely and accurate fashion. Serves as a resource on assigned portfolio resolutions and relationships.
Responsibilities
  • Portfolio Management - Manages an assigned portfolio of complex commercial, industrial, and business relationships, and large commercial real estate projects. Develops and examines credit profiles to determine resolution strategy. Evaluates loan documentation, credit analysis, and financial information to identify weaknesses that require immediate attention. Creates or revises existing resolutions strategies. Approves modifications, forbearance agreements, and renewals. Identifies and documents troubled debt restructures, recommending status changes as appropriate. Works directly with borrowers, Bank counsel, and other appropriate parties to negotiate and resolve problem credits. Influences the market team for support on resolution strategies and collaborates with analysts on annual reviews.
  • Business Support - Manages credit, operational, reputational, regulatory, and legal risks related to personal interactions, client transactions, and financial exposures. Serves on review teams and assists with department training efforts.
  • Loan Expertise - Possesses expert knowledge of current bankruptcy laws and regulations. Designs and implements complex loan restructures, including post default restructures. Skilled in collateral liquidation strategies, and in designing and structuring deficiency actions. Serves as a resource to management and wider business units on the appropriate structuring and monitoring of loan portfolios.
  • Reporting - Monitors assigned portfolios to report losses or significant changes. Records all actions, conversations, and financial information in department portfolio or loan management system. Presents cases to Special Assets Committee as needed.

Qualifications
Bachelor's Degree and 8 years of experience in Commercial Resolution, Special Assets, Destressed Loans, and/or Workout OR High School Diploma or GED and 12 years of experience in Commercial Resolution, Special Assets, Destressed Loans, and/or Workout.
Additional Requirement: 5+ years of SBA 504 experience
Preferred Experience:
Bachelor's Degree with at least 10 years' experience in managing a portfolio of Substandard grade credits (special assets / workout / distressed loans) with at least 4 years' experience with managing a $75+MM portfolio size, preferably with a Bank with at least $100B in assets
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $150,000 and $210,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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