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Credit Management Resolution Officer Jobs (NOW HIRING)

VP, Credit Management

Bethesda, MD · On-site

$180K - $225K/yr

... manage risk and enhance returns. Position Summary: The Credit and Counterparty surveillance ... Direct Reporting to CIO * Autonomy to work independently * Ability to establish a new credit ...

VP, Credit Management

Bethesda, MD · Hybrid

$180K - $225K/yr

... manage risk and enhance returns. Position Summary: The Credit and Counterparty surveillance ... Direct Reporting to CIO * Autonomy to work independently * Ability to establish a new credit ...

Credit Officer II

Santa Fe Springs, CA · On-site

$87K - $124K/yr

Discuss credit requests with branch personnel and Credit Management Division. * Assist and/or train junior credit officer/trainees to obtain/increase the understanding of the credit analysis process ...

Credit Officer III

Ontario, CA · On-site

$104K - $150K/yr

Discuss credit requests with branch personnel and Credit Management Division. * Assist and/or train junior credit officer/trainees to obtain/increase the understanding of the credit analysis process ...

Credit Officer II

Walnut Creek, CA · On-site

$87K - $124K/yr

Discuss credit requests with branch personnel and Credit Management Division. * Assist and/or train junior credit officer/trainees to obtain/increase the understanding of the credit analysis process ...

Credit Officer III

Burbank, CA · On-site

$104K - $150K/yr

Discuss credit requests with branch personnel and Credit Management Division. * Assist and/or train junior credit officer/trainees to obtain/increase the understanding of the credit analysis process ...

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Credit Management Resolution Officer information

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$35K

$98K

$147.5K

How much do credit management resolution officer jobs pay per year?

As of Jul 4, 2026, the average yearly pay for credit management resolution officer in the United States is $98,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Management Resolution Officer, and why are they important?

To thrive as a Credit Management Resolution Officer, you need strong analytical skills, financial acumen, and a background in finance, accounting, or business, often supported by a relevant degree or professional certification. Familiarity with credit management software, CRM systems, and financial reporting tools is typically required. Excellent negotiation, problem-solving abilities, and effective communication are standout soft skills in this role. These skills are essential for efficiently resolving credit issues, maintaining positive client relationships, and minimizing financial risk for the organization.

What is the difference between Credit Management Resolution Officer vs Credit Analyst?

AspectCredit Management Resolution OfficerCredit Analyst
CredentialsRelevant certifications like credit management or finance certificationsFinance or accounting degrees, certifications like CFA or CPA
Work EnvironmentFinancial institutions, debt recovery agencies, corporate credit departmentsBanks, lending companies, financial services firms
Employer & Industry UsageUsed in debt resolution, collections, and credit recovery rolesUsed in credit risk assessment, loan evaluation, and portfolio management

The Credit Management Resolution Officer primarily focuses on resolving overdue accounts and managing debt recovery processes, while the Credit Analyst evaluates creditworthiness and assesses risk for lending decisions. Both roles require financial knowledge but differ in their core responsibilities and work focus.

How does a Credit Management Resolution Officer typically collaborate with other departments to resolve complex credit issues?

Credit Management Resolution Officers frequently work cross-functionally, partnering with teams such as sales, customer service, and legal to address and resolve complex credit issues. This collaboration ensures that customer accounts are managed efficiently while maintaining compliance with company policies and regulatory requirements. Regular communication with internal stakeholders helps in gathering necessary information and developing tailored repayment solutions. Additionally, working closely with the finance department can aid in accurate risk assessment and reporting, facilitating quicker and more effective resolutions.

What does a Credit Management Resolution Officer do?

A Credit Management Resolution Officer is responsible for managing and resolving credit-related issues within an organization. Their main duties include reviewing customer credit accounts, addressing overdue payments, negotiating repayment plans, and ensuring compliance with company credit policies. They also investigate discrepancies, communicate with clients to resolve disputes, and work closely with internal teams to minimize financial risk. Ultimately, their goal is to maintain healthy cash flow and reduce bad debt for the company.
More about Credit Management Resolution Officer jobs
What states have the most Credit Management Resolution Officer jobs? States with the most job openings for Credit Management Resolution Officer jobs include:
What job categories do people searching Credit Management Resolution Officer jobs look for? The top searched job categories for Credit Management Resolution Officer jobs are:
Wholesale Credit Review Officer, Executive Director

Wholesale Credit Review Officer, Executive Director

Chase

Plano, TX • On-site

Other

Medical, Retirement

Posted 27 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 486 frontline employees who took The Breakroom Quiz

54th of 144 rated banks


Job description

Wholesale Credit Review Officer

As a Wholesale Credit Review Officer within our credit management team, you will play a pivotal role in protecting the firm's financial integrity and supporting our commitment to excellence in credit management. Join us and make a meaningful impact by upholding the highest standards of credit quality and regulatory compliance. As a Wholesale Credit Review Officer, you will play a pivotal role in protecting the firm's financial integrity and supporting our commitment to excellence in credit management.

In this role, you will independently assess risk ratings across global credit portfolios, monitor industry trends, and collaborate with stakeholders to ensure accuracy and compliance. You will be part of a team that values diverse perspectives and fosters a culture of continuous improvement. Your expertise in credit analysis will help drive informed decisions and maintain the firm's reputation for rigorous risk management.

Job Responsibilities

  • Lead a team of Credit Review Officers in reviews of wholesale credit portfolios, chairing meetings, coordinating review files, and supervising documentation.
  • Participate in reviews led by other team members, analyzing client files and contributing to review meetings.
  • Monitor assigned industry-based or geography-based portfolios, maintaining regular contact with credit executives and recording observations.
  • Lead discussions during quarterly Risk Assessment meetings to position and rank portfolios based on risk parameters.
  • Serve as an information resource on risk rating policy and analysis for credit officers and external examiners.

Required qualifications, capabilities, and skills

  • 10+ years of relevant work experience with extensive credit experience analyzing industrial corporations and/or financial institutions in roles such as credit/loan review, corporate lending, counterparty risk management, credit approval, workout, risk rating analysis, or regulatory supervision.
  • Proficient in Microsoft Office applications.
  • Strong analytical and report writing skills.
  • Understanding of Large Language Models and working with large data sets.

Preferred qualifications, capabilities, and skills

  • Bachelor's degree or equivalent desirable.
  • Persuasive verbal communication skills with peers, stakeholders, and external examiners.
  • Planning, project leadership, and teamwork skills.
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. The Audit department provides independent assessments to evaluate, test and report on the adequacy and effectiveness of our governance, risk management and internal controls. The team's priorities are focused on strong governance, transparency, strategic engagement, and fostering a diverse and inclusive culture that develops our talent.


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