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Credit Management Resolution Officer Jobs (NOW HIRING)

hsfcu

Credit Resolution Professional

Honolulu, HI

$43K - $60K/yr

Position Summary As a Credit Resolution Professional, you are a primary point of contact for ... Ability to manage projects. * Ability to work well under pressure. Salary Range * Minimum - $43,316

Werner Electric Supply

Credit Manager

Appleton, WI ยท On-site

Job Summary The Credit Manager is responsible for leading the organization's credit function ... resolution * Partner with the Finance team to support accurate forecasting, cash flow management ...

UCS Forest Group

Credit Manager

Tustin, CA ยท On-site

$80K - $100K/yr

... credit management experience supporting U.S. operations, preferably across multiple divisions or ... Solid understanding of accounts receivable, collections strategy, dispute resolution, and order ...

Sierra Forest Products

Credit Manager

Seattle, WA ยท On-site

$80K - $100K/yr

... credit management experience supporting U.S. operations, preferably across multiple divisions or ... Solid understanding of accounts receivable, collections strategy, dispute resolution, and order ...

Sierra Forest Products

Credit Manager

Tustin, CA ยท On-site

$80K - $100K/yr

... credit management experience supporting U.S. operations, preferably across multiple divisions or ... Solid understanding of accounts receivable, collections strategy, dispute resolution, and order ...

Bio-Techne

Manager, Credit and Collections

Minneapolis, MN ยท On-site

$87K - $144K/yr

... resolution of disputes, and projects to address AR clean-up. * Lead, mentor, coach, and develop a ... Collaborate with Sales, Account Management, Customer Success and Legal to address AR-related issues ...

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Credit Management Resolution Officer information

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$35K

$98K

$147.5K

How much do credit management resolution officer jobs pay per year?

As of Jun 6, 2026, the average yearly pay for credit management resolution officer in the United States is $98,014.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit Management Resolution Officer, and why are they important?

To thrive as a Credit Management Resolution Officer, you need strong analytical skills, financial acumen, and a background in finance, accounting, or business, often supported by a relevant degree or professional certification. Familiarity with credit management software, CRM systems, and financial reporting tools is typically required. Excellent negotiation, problem-solving abilities, and effective communication are standout soft skills in this role. These skills are essential for efficiently resolving credit issues, maintaining positive client relationships, and minimizing financial risk for the organization.

What is the difference between Credit Management Resolution Officer vs Credit Analyst?

AspectCredit Management Resolution OfficerCredit Analyst
CredentialsRelevant certifications like credit management or finance certificationsFinance or accounting degrees, certifications like CFA or CPA
Work EnvironmentFinancial institutions, debt recovery agencies, corporate credit departmentsBanks, lending companies, financial services firms
Employer & Industry UsageUsed in debt resolution, collections, and credit recovery rolesUsed in credit risk assessment, loan evaluation, and portfolio management

The Credit Management Resolution Officer primarily focuses on resolving overdue accounts and managing debt recovery processes, while the Credit Analyst evaluates creditworthiness and assesses risk for lending decisions. Both roles require financial knowledge but differ in their core responsibilities and work focus.

How does a Credit Management Resolution Officer typically collaborate with other departments to resolve complex credit issues?

Credit Management Resolution Officers frequently work cross-functionally, partnering with teams such as sales, customer service, and legal to address and resolve complex credit issues. This collaboration ensures that customer accounts are managed efficiently while maintaining compliance with company policies and regulatory requirements. Regular communication with internal stakeholders helps in gathering necessary information and developing tailored repayment solutions. Additionally, working closely with the finance department can aid in accurate risk assessment and reporting, facilitating quicker and more effective resolutions.

What does a Credit Management Resolution Officer do?

A Credit Management Resolution Officer is responsible for managing and resolving credit-related issues within an organization. Their main duties include reviewing customer credit accounts, addressing overdue payments, negotiating repayment plans, and ensuring compliance with company credit policies. They also investigate discrepancies, communicate with clients to resolve disputes, and work closely with internal teams to minimize financial risk. Ultimately, their goal is to maintain healthy cash flow and reduce bad debt for the company.
More about Credit Management Resolution Officer jobs
What states have the most Credit Management Resolution Officer jobs? States with the most job openings for Credit Management Resolution Officer jobs include:
What job categories do people searching Credit Management Resolution Officer jobs look for? The top searched job categories for Credit Management Resolution Officer jobs are:
Credit Management Resolution Officer jobs near you
Infographic showing various Credit Management Resolution Officer job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 78% Full Time, 7% Part Time, 3% Temporary, and 11% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $98,014 per year, or $47.1 per hour.
Warehouse Lending Credit Officer

Warehouse Lending Credit Officer

Hilltop Holdings

Dallas, TX

Other

Posted 10 days ago

Job description

Job Description
The National Warehouse Lending (NWL) Credit Officer executes credit risk management strategies for the National Warehouse Lending division, ensuring strong credit quality, sound deal structures, effective ongoing monitoring, and adherence to bank credit policies. This role provides strategic oversight of credit and risk operations, manages credit/risk staff, and partners closely with Warehouse Lending leadership to support profitable, well-structured client relationships. The NWL Credit Officer serves as the division's key risk steward, promoting disciplined credit standards, proactive portfolio monitoring, strong portfolio performance, and consistent application of risk policies across all warehouse lending clients.
Responsibilities
  1. Executes and upholds the bank's credit policies within the National Warehouse Lending division, ensuring consistent application of credit standards across all lending relationships.
  2. Evaluates the financial condition, performance, and qualitative attributes of mortgage originators and investors to determine creditworthiness, sustainability, and long-term relationship viability.
  3. Reviews and provides departmental approval of all credit packages completed by the credit team before releasing them for approval to the appropriate designated signing authority.
  4. Partners with Warehouse Lending sales, operations, and senior leadership to support strategic growth while maintaining strong credit discipline.
  5. Cultivates a network of industry, client, and internal relationships to monitor market dynamics, anticipate regulatory changes, and gather insights that support informed assessments of borrower character, capacity, and conditions.
  6. Develops, analyzes, and delivers reports to the Warehouse Oversight Committee, Board of Directors, and senior leadership, providing meaningful insights into credit quality, portfolio trends, and risk indicators.
  7. Supports departmental risk mitigation efforts by providing guidance to team members including, but not limited to, quality control, settlement agent and counterparty due diligence.
  8. Oversees portfolio health through proactive credit monitoring, covenant compliance, borrowing base monitoring, collateral controls, warehouse line usage, and exposure management.
  9. Identifies emerging risks, trends, or deterioration in client performance and recommend action plans, adjustments, or exit strategies, ensuring the upline credit management is promptly informed of any material concerns.
  10. Ensures compliance with general regulatory, credit, and operational standards, including collateral controls and security requirements unique to warehouse lending.
  11. Contributes to policy refinement, workflow optimization, and process modernization to improve efficiency and risk oversight.
  12. Directly manages departmental credit and risk staff, providing leadership, coaching, and development to maintain high-performing teams.
  13. Other duties as assigned

Qualifications
  • Bachelor's degree in Business or related field required. Accounting or Finance degree strongly preferred.
  • 5 or more years' experience in mortgage warehouse lending credit, risk or lending with demonstrated warehouse lending credit knowledge; previous management or mortgage warehouse lending sales experience a plus.
  • Demonstrated knowledge of mortgage warehouse lending as well as mortgage banking operations for originators typical of the bank's portfolio.
  • Ability to interface effectively and professionally with senior/executive level management.
  • Proficient in the communication of technical information both verbally and in writing to both technical and non-technical audiences.
  • Ability to travel in order to develop and maintain customer base and attend training/development sessions.
  • Must have excellent judgement and decision-making skills with the ability to effectively resolve escalated concerns from the staff and stakeholders.
  • Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
  • Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
  • Must be self-motivated with strong initiative, accountability, and attention to detail.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
About Us
PlainsCapital Bank was founded in 1988 by a group of young bankers who dreamed of bringing relationship banking to their hometown of Lubbock, Texas. With the acquisition of Plains National Bank, a Lubbock financial institution with one branch and approximately $198.8 million in assets, they began growing the bank one relationship at a time.
Over 30 years later, PlainsCapital Bank has held fast to its tried-and-true relationship-based culture and its commitment to financial strength and stability. PlainsCapital Bank ranks sixth among the largest banks headquartered in Texas by deposits and has a statewide presence with approximately 55 locations in markets such as Austin, the Coastal Bend, Dallas, Fort Worth, Houston, Lubbock, the Rio Grande Valley, and San Antonio. Backed by decades of experience, our knowledgeable bankers are renowned for their straightforward approach and for taking exceptional care of their clients. They bring both financial and industry expertise along with vast local market knowledge to each client relationship.
PlainsCapital Bank conducts both commercial and consumer banking, providing a full suite of commercial banking products and services to fit any business model and convenient services, personal attention, and account features to help simplify managing personal finances.
PlainsCapital Bank continues to remain strong and stable, delivering highly personalized service and a single point of contact to help customers reach their financial goals.
To learn more, please visit us online at plainscapital.com/about.

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