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Collection Officer Jobs (NOW HIRING)

First Federal Bank

Senior Loan Officer

Beaufort, SC · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Charleston, SC

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Alpharetta, GA · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Fort Mill, SC

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Lake City, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Saint Augustine, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Orlando, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Jacksonville, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Loan Officer

Kingsland, GA · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Tallahassee, FL · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Tallahassee, FL · Remote

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Pensacola, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Beaufort, SC · On-site

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Charlotte, NC

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

First Federal Bank

Senior Loan Officer

Lake City, FL

... collection officer with delinquent account files for the financial institution. - Responsible for quality loan growth. - Mortgage Originator cannot, directly or indirectly, commit First Federal on ...

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Collection Officer information

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How much do collection officer jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for collection officer in the United States is $23.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $29.57 per hour, depending on experience, location, and employer.

What are some common challenges Collection Officers face when communicating with clients, and how can they overcome them?

Collection Officers often encounter challenges such as handling difficult conversations with clients who may be experiencing financial stress or are unwilling to cooperate. To overcome these challenges, effective communication, empathy, and negotiation skills are essential. Building rapport and maintaining professionalism can help de-escalate tense situations, while following clear company protocols ensures compliance and fairness. Continuous training and support from team leaders also play a crucial role in helping Collection Officers manage these challenges successfully.

What are Collection Officers?

Collection Officers are professionals responsible for recovering overdue payments from individuals or businesses on behalf of their employers, such as banks, financial institutions, or utility companies. They contact customers to remind them of their debts, negotiate repayment plans, and may take legal action when necessary. Collection Officers need strong communication and negotiation skills, as well as a good understanding of relevant laws and regulations. Their main goal is to ensure timely debt recovery while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a Collection Officer, and why are they important?

To thrive as a Collection Officer, you need strong negotiation skills, financial acumen, and a basic understanding of credit management, typically supported by a diploma or degree in finance, business, or a related field. Familiarity with collections management software, CRM systems, and relevant regulatory frameworks is often required. Excellent communication, resilience, and problem-solving abilities help you manage difficult conversations and maintain client relationships. These skills are crucial for achieving recovery targets while upholding professionalism and compliance in a challenging environment.
More about Collection Officer jobs
What states have the most Collection Officer jobs? States with the most job openings for Collection Officer jobs include:
What job categories do people searching Collection Officer jobs look for? The top searched job categories for Collection Officer jobs are:
What are popular job titles related to Collection Officer jobs? For Collection Officer jobs, the most frequently searched job titles are:
Collection Officer jobs near you
Infographic showing various Collection Officer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,388 per year, or $23.3 per hour.
Senior Loan Officer

Senior Loan Officer

First Federal Bank

Mount Pleasant, SC • On-site

Full-time

Re-posted 14 days ago

Job description

Essential Functions
- Interviews residential mortgage loan applicants.
- Requests specified information for loan application.
- Notifies applicant of loan decision.
- Corresponds with customers, applicants or creditors to resolve questions regarding application information.
- Recommends and outlines terms of loan.
- Informs prospective borrowers of loan commitments.
- Reviews developing laws and regulations as they apply to installment loan security agreements.
- Assists collection officer with delinquent account files for the financial institution.
- Responsible for quality loan growth.
- Mortgage Originator cannot, directly or indirectly, commit First Federal on any lending decisions.
- Provides the best service to our customers with innovative and creative solutions.
Minimum Qualifications
- High school diploma or equivalent required. 4-year degree preferred, but not required.
- Minimum 6 years' experience originating mortgage loans.
- Strong understanding and knowledge of financial institution and products and services.
- Excellent cross- selling, organizational, and communication skills.
- Able to communicate effectively with borrowers, builders and realtors.
- Ability to deal with time constraints and strong attention to detail.
- Extended hours sitting and performing computer tasks may be required.
Bilingual candidates encouraged to apply.
EQUAL OPPORTUNITY EMPLOYER / VET / DISABILITY
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