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Collection Team Lead Jobs in Ohio (NOW HIRING)

Company Description Arvato is seeking a proactive Inbound Team Lead to support daily warehouse ... Disclosure requirements pertaining to the collection of your personal data: Responsible for ...

Company Description Arvato is seeking a proactive Inbound Team Lead to support daily warehouse ... Disclosure requirements pertaining to the collection of your personal data: Responsible for ...

Company Description Arvato is seeking a proactive Inbound Team Lead to support daily warehouse ... Disclosure requirements pertaining to the collection of your personal data: Responsible for ...

New

Outbound Team Lead

Ashville, OH · On-site

$16.75 - $21.25/hr

The Outbound Team Lead will be responsible for the day-to-day operations of the Shipping department ... Disclosure requirements pertaining to the collection of your personal data: Responsible for ...

New

Outbound Team Lead

Ashville, OH · On-site

$16.75 - $21.25/hr

The Outbound Team Lead will be responsible for the day-to-day operations of the Shipping department ... Disclosure requirements pertaining to the collection of your personal data: Responsible for ...

Outbound Team Lead

Ashville, OH · On-site

$16.75 - $21.25/hr

The Outbound Team Lead will be responsible for the day-to-day operations of the Shipping department ... Disclosure requirements pertaining to the collection of your personal data: Responsible for ...

Outbound Team Lead

Ashville, OH · On-site

$16.75 - $21.25/hr

The Outbound Team Lead will be responsible for the day-to-day operations of the Shipping department ... Disclosure requirements pertaining to the collection of your personal data: Responsible for ...

... collection of ISO controlled documentation and manufacturing forms. * Maintain proper waste handling and/or disposal according to Company procedures. * Compliant with QS000061 (Control of non ...

... checking, collection & distribution of ISO controlled documentation and manufacturing forms. * Maintain proper waste handling and/or disposal according to Company procedures. * Compliant with ...

... checking, collection & distribution of ISO controlled documentation and manufacturing forms. * Maintain proper waste handling and/or disposal according to Company procedures. * Compliant with ...

... collection of ISO controlled documentation and manufacturing forms. * Maintain proper waste handling and/or disposal according to Company procedures. * Compliant with QS000061 (Control of non ...

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Showing results 1-20

Collection Team Lead information

See Ohio salary details

$78.8K

$88.6K

$96.6K

How much do collection team lead jobs pay per year?

As of Aug 7, 2026, the average yearly pay for collection team lead in Ohio is $88,621.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $93,300.00 per year, depending on experience, location, and employer.

What challenges does a collection team lead face when managing a team in a high-volume environment?

As a Collection Team Lead in a high-volume environment, you'll often encounter challenges such as balancing team performance metrics with maintaining high-quality customer interactions. Managing and motivating your team to meet targets, while effectively handling escalated accounts and resolving disputes, is crucial. You'll also need to ensure compliance with legal regulations and company policies, and help your team adapt to evolving collection strategies or technology. Strong communication and coaching skills are essential for overcoming these challenges and fostering a collaborative, results-oriented team.

What skills and qualifications are needed to be a collection team lead?

To thrive as a Collection Team Lead, you need strong knowledge of debt collection practices, leadership experience, and often a background in finance or business administration. Familiarity with collection management software, CRM systems, and relevant certifications such as ACA International’s Professional Collection Specialist can be highly beneficial. Excellent communication, conflict resolution, and motivational skills help you manage both team performance and challenging debtor interactions. These competencies ensure effective collection strategies, regulatory compliance, and high-performing teams in achieving organizational targets.

What is a collection team lead?

Collection Team Leads are professionals responsible for supervising and guiding a team of collection agents within an organization. Their main role is to ensure that overdue accounts are followed up on and collected efficiently, while maintaining compliance with company policies and legal regulations. They monitor team performance, provide training, handle escalated cases, and develop strategies to improve collection rates. By leading their team effectively, they help minimize financial losses and maintain good customer relationships.

What is the difference between Collection Team Lead vs Collection Specialist?

AspectCollection Team LeadCollection Specialist
CredentialsHigh school diploma or equivalent; some roles prefer experience in collectionsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentSupervisory role overseeing team activities in call centers or finance officesPerforming collections calls and follow-ups independently or in small teams
Employer & Industry UsageUsed in banking, finance, healthcare, and utility companiesCommonly employed in similar industries for debt recovery
Search & Comparison IntentPeople looking for leadership or supervisory roles in collectionsIndividuals seeking entry-level or specialist collection roles

The Collection Team Lead typically supervises collection staff, manages team performance, and ensures collection goals are met. In contrast, the Collection Specialist focuses on executing collection activities, contacting debtors, and recovering owed funds. Both roles require knowledge of debt collection procedures, but the Team Lead has additional responsibilities in team management and strategy implementation.

What are popular job titles related to Collection Team Lead jobs in Ohio? For Collection Team Lead jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Collection Team Lead jobs in Ohio look for? The top searched job categories for Collection Team Lead jobs in Ohio are:
What are popular job titles related to Collection Team Lead jobs in OH? For Collection Team Lead jobs in OH, the most frequently searched job titles are:
Infographic showing various Collection Team Lead job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $88,621 per year, or $42.6 per hour.

Inbound Team Lead

Bertelsmann-Jobs

Ashville, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Company Description
Arvato is seeking a proactive Inbound Team Lead to support daily warehouse operations and work closely with Supervisors. In this role, you'll showcase your leadership skills by coordinating workflows, assigning and monitoring tasks for warehouse associates, tracking transactions, and ensuring smooth and efficient operations across the inbound department. This is a great opportunity to take ownership of daily performance while driving collaboration, accuracy, and efficiency within a fast-paced environment.
Job Description
YOUR TASKS
  • Be the expert in RF, Conveyor, and SAP systems
  • Be knowledgeable of all areas of operations and the links between them
  • Coordinate with various ops teams (Control tower, Inventory Control, Transportation, Inbound, Pick/Pack, Shipping, Service Delivery) to ensure daily adherence to performance targets is met
  • Monitor area activity and communicate all risks of missed targets to the Supervisors
  • Coordinate and prepare a recovery plan for at-risk targets with Supervision
  • Communicate exceptions identified by teams to the Account Team (ie, Inbound damage, missing part numbers)
  • Follow up on issues as needed
  • Work with the local team to identify areas of improvement and report daily efficiency
  • Monitor inventory levels of consumables (boxes, packing slips, etc.) Create requisitions in SAP as needed
  • Oversee personnel in a professional manner
  • Investigate and repair exceptions (Over, Under, Missing, Damages etc)
  • Assigns cycle counts as needed
  • Be flexible with shift hours as needed

Qualifications
  • High School Diploma or equivalent
  • Demonstrated receive experience in a fast paced distribution center environment
  • Proven leadership experience
  • Problem solving, decision making, planning and organizational skills
  • Excellent communication skills
  • Proficient computer skills in MS Office (Word, Excel, Outlook)
  • Safety knowledge

Additional Information
  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
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