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Collections Supervisor Jobs (NOW HIRING)

MBM Collections, LLC

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Collections Supervisor

Monroeville, PA · On-site

$38K - $40K/yr

COLLECTIONS SUPERVISOR MBM Collections | Monroeville, PA MBM Collections is a leading tax collection company specializing in the collection of delinquent real estate taxes and municipal claims. We ...

TOTE

Credit & Collections Supervisor

Jacksonville, FL · On-site

Credit & Collections Supervisor Location: Jacksonville, FL Company: TOTE Resources, LLC Job Type: Full-Time About TOTE Resources TOTE Resources is the shared services organization supporting TOTE ...

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Amerita

Collections Supervisor

Englewood, CO · Remote

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow while maintaining the highest levels of patient satisfaction and compliance with industry regulations.

Academy Bank

Collections Supervisor

Kansas City, MO

$31.25/hr

Summary The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency ...

Academy Bank

Collections Supervisor

Kansas City, MO · On-site

$31.25/hr

Summary The Collections Supervisor leads the daily operations of the Collections Team, including performance management and annual review processes. This role also oversees third-party agency ...

Page Group

Billing Collections Supervisor

Matawan, NJ · On-site

The Collections Supervisor will support the day-to-day leadership, coordination, and performance of the collections team while managing a portfolio of client accounts. This role combines hands-on ...

BrightSpring

Collections Supervisor

Englewood, CO · Remote

$85K/yr

The Supervisor, Payer Collections will lead a team focused on optimizing revenue and cash flow while maintaining the highest levels of patient satisfaction and compliance with industry regulations.

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Collections Supervisor information

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$31K

$58.7K

$109K

How much do collections supervisor jobs pay per year?

As of Aug 6, 2026, the average yearly pay for collections supervisor in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.
More about Collections Supervisor jobs
What cities are hiring for Collections Supervisor jobs? Cities with the most Collections Supervisor job openings:
What are the most commonly searched types of Collections Supervisor jobs? The most popular types of Collections Supervisor jobs are:
What states have the most Collections Supervisor jobs? States with the most job openings for Collections Supervisor jobs include:
What job categories do people searching Collections Supervisor jobs look for? The top searched job categories for Collections Supervisor jobs are:
What are popular job titles related to Collections Supervisor jobs? For Collections Supervisor jobs, the most frequently searched job titles are:
Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Collections Supervisor

MBM Collections, LLC

Monroeville, PA • On-site

$38K - $40K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

COLLECTIONS SUPERVISOR

MBM Collections | Monroeville, PA

MBM Collections is a leading tax collection company specializing in the collection of delinquent real estate taxes and municipal claims. We are seeking a motivated, detail-oriented Collections Supervisor to join our team in Monroeville, PA. This is a full-time, daytime role with no cold calling and no evenings or weekends.

POSITION SUMMARY

The Collections Supervisor is responsible for the collection performance and taxpayer service activities for an assigned group of delinquent tax accounts. This position works independently to assist taxpayers, resolve account issues, negotiate payment arrangements, and ensure compliance with applicable tax collection procedures.

RESPONSIBILITIES

•        Manage collection activities and taxpayer service for assigned delinquent tax accounts.

•        Respond to taxpayer inquiries by phone, email, and written correspondence.

•        Research account history and provide accurate account information.

•        Reconcile accounts and process adjustments, refunds, change orders, and interim billings.

•        Review collection reports and identify accounts requiring additional collection efforts.

•        Negotiate payment arrangements with delinquent taxpayers.

•        Work closely with the Legal Team regarding sheriff sales, bankruptcies, and other legal collection actions.

•        Maintain accurate account records and supporting documentation.

•        Deliver professional, responsive service to taxpayers and clients.

QUALIFICATIONS

•        Minimum one year of collections, accounts receivable, delinquent account management, or related experience.

•        Strong communication, customer service, and problem-solving skills.

•        Excellent organizational skills and attention to detail.

•        Ability to work independently and manage multiple priorities.

•        Proficiency with Microsoft Office and business software applications.

WHY JOIN MBM COLLECTIONS?

•        No cold calling required

•        Full-time position

•        Competitive pay

•        Health Insurance

•        401(k) Retirement Plan

•        Paid Vacation and Holidays

•        Daytime Schedule – No Evenings or Weekends

LOCATION

Monroeville, Pennsylvania

Join MBM Collections and become part of a team dedicated to providing professional, ethical, and effective tax collection services while delivering exceptional support to taxpayers and municipalities.

HOW TO APPLY

Submit your resume through this posting. We review applications on a rolling basis and contact qualified candidates directly.

MBM Collections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic

Company Description

MBM Collections, LLC is a tax collection business specializing in the collection of delinquent real estate taxes and other municipal fees for school districts, boroughs, and municipalities.