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Supervisor Of Collections Jobs (NOW HIRING)

$110 - $150/hr

Master's, MLIS/MLS from an ALA-accredited institution.5 years of supervisory or leadership ... in a library collections context.Experience with integrated library systems (ILS) or library ...

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VP of Collections

Miami, FL · On-site

$180 - $260/hr

Experience managing leaders of leaders: overseeing Directors and Senior Managers, not just front-line supervisors. * Deep expertise in collections strategy, recovery optimization, skip tracing ...

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Supervisor Of Collections information

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$31K

$58.7K

$109K

How much do supervisor of collections jobs pay per year?

As of Aug 21, 2026, the average yearly pay for supervisor of collections in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What is a supervisor of collections?

A Supervisor of Collections is a professional responsible for overseeing a team that manages the collection of overdue accounts, payments, or debts for an organization. They ensure that collection agents follow company policies and regulatory guidelines when contacting customers and negotiating payment arrangements. In addition to monitoring daily operations, they train staff, handle escalated cases, and implement strategies to maximize recovery rates. Their role is crucial in maintaining the financial health of the organization by minimizing outstanding receivables.

What are the key skills and qualifications needed to thrive as a supervisor of collections, and why are they important?

To thrive as a Supervisor of Collections, you need expertise in debt collection processes, leadership, and a strong understanding of relevant regulations, often supported by a bachelor's degree or equivalent experience. Familiarity with collection management software, CRM systems, and knowledge of FDCPA or similar compliance standards is typically required. Effective communication, conflict resolution, and team motivation are critical soft skills for this position. These skills ensure efficient collection operations, regulatory compliance, and the ability to lead a productive team while maintaining positive client relationships.

What is the difference between Supervisor Of Collections vs Collections Manager?

AspectSupervisor Of CollectionsCollections Manager
CredentialsHigh school diploma or equivalent; some roles may require collections or finance certificationsBachelor's degree often preferred; certifications like Certified Collection Professional (CCP) are common
Work EnvironmentOffice setting, overseeing collections teams, handling escalationsOffice environment, managing collections strategies and team performance
Industry UsageUsed across finance, healthcare, and retail sectorsPrimarily in finance, banking, and credit industries
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathComparing managerial responsibilities and qualifications

The Supervisor Of Collections typically oversees collections teams, focusing on daily operations and team management, often requiring less advanced certifications. Collections Managers usually have broader strategic responsibilities, higher qualifications, and a focus on policy development. Both roles are vital in credit and finance sectors, but the Collections Manager position generally involves more strategic planning and higher-level decision-making.

More about Supervisor Of Collections jobs

What cities are hiring for Supervisor Of Collections jobs?

Cities with the most Supervisor Of Collections job openings:

What states have the most Supervisor Of Collections jobs?

States with the most job openings for Supervisor Of Collections jobs include:

Infographic showing various Supervisor Of Collections job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Director of Collections #00018

State of Virginia

Richmond, VA • On-site

$125K/yr

Full-time

Posted 17 days ago


State Of Virginia rating

8.0

Company rating: 8.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

10th of 50 rated states


Job description

Director of Collections #00018

Apply now Job no: 5108790
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Administrative Services, Educational and Media Services

Title: Director of Collections #00018

State Role Title: Education Administrator III

Hiring Range: Commensurate with experience up to $125,000

Pay Band: 6

Agency: The Library of Virginia

Location: The Library of Virginia

Agency Website: https://www.lva.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Library of Virginia is seeking applicants for the Director of Collections position.  This is a leadership role which provides strategic leadership for the stewardship, development, description, and discovery of the library's collections across all formats and content types, including special collections and the Virginia newspaper program. Reporting to the Deputy State Librarian/Chief, Collections and Archives, the Director oversees institution-wide acquisitions, cataloging, and metadata services-including print, audiovisual, microform, and electronic and digital resources-and leads a comprehensive, data-informed approach to both collections assessment and ambitious expansion with a unit of 15+ employees.
Primary Responsibilities and Duties
Library-Wide Collections Strategy and Stewardship
Lead development, implementation, and ongoing evaluation of a comprehensive collections strategy.
Collaborate with various stakeholders on regular review and refinement of collections workflows.
Use data, analytics, and user feedback to identify collection strengths, gaps, and priorities, supporting evidencebased decisionmaking.
Oversee all acquisitions operations, including vendor relations, procurement workflows, licensing coordination, and budget management for library-wide resources.
Acquisitions, Cataloging, and Metadata Services
Provide strategic direction for acquisitions, cataloging, and metadata activities for all library collections, excluding state and local records.
Ensure high-quality bibliographic and archival description following current standards
Collaborate with digital initiatives and IT teams to maintain effective system integrations supporting acquisitions, cataloging, metadata, and digital resource workflows.
Direct the arrangement and description of personal papers and other archival materials using appropriate national standards and best practices.
Oversee acquisition, cataloging, management, and access strategies for Virginia newspaper collections in all formats.
Systems and Discovery Coordination
Collaborate with Research Engagement staff to enhance discovery tools, support user inquiries, and promote collections through outreach and instruction.
Partner with digital initiatives and IT units to integrate acquisitions, metadata, and archival description seamlessly into digital repositories, discovery layers, and archival management systems.
Leadership and Collaboration
Supervise professional and technical staff engaged in acquisitions, cataloging, metadata creation, processing, and description across diverse media types and collection formats.
Foster a collaborative, inclusive, and innovative working environment that supports communication, professional development, and staff engagement.
Represent collections-related priorities and perspectives in institutional planning, policy development, and cross-departmental initiatives.

Minimum Qualifications

ALA-accredited graduate degree or equivalent combination of education and experience.
Demonstrated experience in acquisitions, cataloging/metadata services, collections management, special collections, or related technical services functions.
Supervisory experience managing a diverse team of library, archives, or cultural heritage professionals.
Experience working in both general collections and special collections environments
Experience assessing, managing, and improving complex library technical services
Knowledge of current and emerging bibliographic, archival, and metadata standards.
Strong communication, analytical, and organizational skills.

Additional Considerations

Experience with Alma, Primo, and Alma analytics.
Knowledge of Virginia history, literary, and cultural heritage landscape.

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

State employees who have been affected by Policy 1.3 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) must submit the card BEFORE the closing date for this position. The card may be scanned and attached to the application or faxed to (804) 371-7401. Please include your name and the position number of the fax cover sheet. Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call 804-225-2131 for assistance.
All applicants are subject to a background investigation. The investigation may include: fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks requested by the hiring authority. AMERICORPS, PEACE CORPS, AND OTHER NATIONAL SERVICE ALUMNI ARE ENCOURAGED TO APPLY.
Equal Opportunity Employer

Contact Information

Name: Debbie Howe

Phone: 804) 292-6497

Email: deborah.howe@dhrm.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 03 Aug 2026 Eastern Daylight Time
Applications close: 21 Aug 2026 Eastern Daylight Time

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