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Supervisor Of Collections Jobs (NOW HIRING)

rcu

Collections Supervisor

Eau Claire, WI · Hybrid

$75K - $86K/yr

Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high ... Be part of something bigger. What You'll Do: Supervise and lead an assigned team of Collections ...

rcu

Collections Supervisor

Eau Claire, WI · Hybrid

$75K - $86K/yr

Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high ... Be part of something bigger. What You'll Do: Supervise and lead an assigned team of Collections ...

Royal Credit Union

Collections Supervisor

Eau Claire, WI · On-site

$75K - $86K/yr

Team Members are at the core of who we are; living our core values of making a difference, doing ... Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high ...

Concord Servicing

Collections Supervisor

Chandler, AZ · On-site

Our C ontact Center in Chandler, AZ is the frontline of that mission, and the Collections Supervisor plays a key role in leading the team that makes it happen. This is a fully onsite position. The ...

Concord Servicing

Collections Supervisor

Chandler, AZ · On-site

Our C ontact Center in Chandler, AZ is the frontline of that mission, and the Collections Supervisor plays a key role in leading the team that makes it happen. This is a fully onsite position. The ...

Fox Rothschild

Collections Supervisor

Exton, PA

As a member of the Finance Department of a large, multi-office law firm, the Collections Supervisor supervises a team of credit and collections staff and provides support to the collections ...

Fox Rothschild

Collections Supervisor

Blue Bell, PA · On-site

As a member of the Finance Department of a large, multi-office law firm, the Collections Supervisor supervises a team of credit and collections staff and provides support to the collections ...

ValorVIP

Call Center Collections Supervisor

Tampa, FL · On-site

Your role involves leading a team of collections agents, monitoring performance metrics, and ... supervisory or leadership role. * Strong leadership, coaching, and mentoring skills, with the ...

ValorVIP

Call Center Collections Supervisor

Tampa, FL · Remote

Your role involves leading a team of collections agents, monitoring performance metrics, and ... supervisory or leadership role. * Strong leadership, coaching, and mentoring skills, with the ...

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All JobsSupervisor Of Collections Jobs

Supervisor Of Collections information

See salary details

$31K

$58.7K

$109K

How much do supervisor of collections jobs pay per year?

As of Jun 14, 2026, the average yearly pay for supervisor of collections in the United States is $58,722.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $65,500.00 per year, depending on experience, location, and employer.

What are Supervisor Of Collections?

A Supervisor of Collections is a professional responsible for overseeing a team that manages the collection of overdue accounts, payments, or debts for an organization. They ensure that collection agents follow company policies and regulatory guidelines when contacting customers and negotiating payment arrangements. In addition to monitoring daily operations, they train staff, handle escalated cases, and implement strategies to maximize recovery rates. Their role is crucial in maintaining the financial health of the organization by minimizing outstanding receivables.

How much should a supervisor be paid?

The average salary for a supervisor of collections typically ranges from $45,000 to $65,000 annually, depending on experience, location, and industry. Supervisors often oversee teams, enforce policies, and use collection management tools, with higher pay generally associated with increased responsibilities and certifications.

What is the highest salary of a supervisor?

The highest salary for a supervisor of collections can reach around $80,000 to $100,000 annually, depending on experience, location, and the size of the organization. Senior supervisors or those in large companies with specialized skills may earn higher compensation, especially with certifications or advanced training.

What does a collections supervisor do?

A collections supervisor oversees the process of managing overdue accounts and ensuring timely payments. They supervise collections staff, develop strategies to recover debts, and ensure compliance with relevant laws and policies. Strong leadership, communication skills, and knowledge of collection tools are essential in this role.

What are the key skills and qualifications needed to thrive as a Supervisor of Collections, and why are they important?

To thrive as a Supervisor of Collections, you need expertise in debt collection processes, leadership, and a strong understanding of relevant regulations, often supported by a bachelor's degree or equivalent experience. Familiarity with collection management software, CRM systems, and knowledge of FDCPA or similar compliance standards is typically required. Effective communication, conflict resolution, and team motivation are critical soft skills for this position. These skills ensure efficient collection operations, regulatory compliance, and the ability to lead a productive team while maintaining positive client relationships.

What is the difference between Supervisor Of Collections vs Collections Manager?

AspectSupervisor Of CollectionsCollections Manager
CredentialsHigh school diploma or equivalent; some roles may require collections or finance certificationsBachelor's degree often preferred; certifications like Certified Collection Professional (CCP) are common
Work EnvironmentOffice setting, overseeing collections teams, handling escalationsOffice environment, managing collections strategies and team performance
Industry UsageUsed across finance, healthcare, and retail sectorsPrimarily in finance, banking, and credit industries
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathComparing managerial responsibilities and qualifications

The Supervisor Of Collections typically oversees collections teams, focusing on daily operations and team management, often requiring less advanced certifications. Collections Managers usually have broader strategic responsibilities, higher qualifications, and a focus on policy development. Both roles are vital in credit and finance sectors, but the Collections Manager position generally involves more strategic planning and higher-level decision-making.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Manager or Collections Director, which oversee large teams and complex accounts. These positions often require extensive experience, strong negotiation skills, and sometimes certifications, and they can offer salaries significantly higher than entry-level collector roles.
More about Supervisor Of Collections jobs
What cities are hiring for Supervisor Of Collections jobs? Cities with the most Supervisor Of Collections job openings:
What states have the most Supervisor Of Collections jobs? States with the most job openings for Supervisor Of Collections jobs include:
What job categories do people searching Supervisor Of Collections jobs look for? The top searched job categories for Supervisor Of Collections jobs are:
Supervisor Of Collections jobs near you
Infographic showing various Supervisor Of Collections job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 23% Full Time, 73% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $58,722 per year, or $28.2 per hour.

Collections Supervisor

rcu

Eau Claire, WI • Hybrid

$75K - $86K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Do you have a passion for leadership and a strong background in collections and credit risk management? Become a Collections Supervisor at Royal Credit Union! In this role, you’ll lead and develop a high-performing team, drive process improvements, and provide valuable insights that support our Members and strengthen our organization.

Why Royal?

  • Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
  • Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
  • Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
  • Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
  • Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You’ll Do:

Supervise and lead an assigned team of Collections Representatives and Collections Support Specialists. Assist the Collections Manager and/or VP -Credit Risk Management with the management and overall operations of the Collections Department. This includes serving as leader, coach and direct supervisor of Collections Representatives and Collections Support Specialists. Work collaboratively on overall process, procedures, systems, and compliance. This individual should provide solution-oriented service to internal and external customers for the benefit of Royal Credit Union and its Members. This role also provides insight, forecasting, and analysis of trends and causes to Team Members and supervisors through strong written and verbal communication skills.

Our Commitment To You:

  • Compensation: $75,400-$86,700 (candidates with significant related experience may be higher)
  • Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more!

What’s Needed For This Position:

  • Associate’s Degree in Finance, Business Administration, Economics or comparable/equivalent collection work experience
  • Two (2) years Consumer and real estate debt collection, default loss mitigation, collateral repossession or foreclosure of real estate or equivalent experience
  • Two (2) years Leadership experience
  • Certified CU Financial Counselor (CCUFC) within 1-1/2 years and must be bondable

Key Skills & Competencies:

  • Strong leadership and coaching abilities, including setting performance expectations, providing feedback, and developing team members through structured growth plans and mentorship
  • Advanced knowledge of collections practices, including default mortgage servicing, investor/insurer guidelines, and applicable state and federal collection laws
  • Analytical and strategic thinking skills with the ability to assess trends, forecast delinquency and losses, and recommend data-driven improvements
  • Effective communication and relationship-building skills, with the ability to collaborate cross-functionally and handle complex member situations professionally
  • Technical proficiency and adaptability, including experience using Microsoft Office and quickly learning new systems and digital tools to improve efficiencies

We’d Love To See:

  • Bachelor's Degree in Finance, Business Administration, Economics or comparable/equivalent collection work experience
  • Previous Royal Credit Union experience

Work Schedule:

  • This is a full-time, exempt level position. Hours will generally be Monday through Friday, 8:00 am - 5:00pm.
  • This position is part of Royal's workplace flexibility program and has the ability to be hybrid (2 days remote, 3 days in office) after a few months of training and proficiency in the position.
  • This position will work out of our Corporate Center located in Eau Claire, WI.

Training:

  • Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging.
  • Foundation Training covers fundamental information about Royal’s culture and core values which sets the stage for team members to be successful within our organization.

Ready to make a positive impact? APPLY NOW if you are ready to take on this exciting challenge and become a part of the Royal Credit Union family!

Apply