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Credit Collections Supervisor Jobs (NOW HIRING)

Kone AB

Credit & Collections Supervisor

New York, NY · Hybrid

$100K - $131K/yr

Are you ready to make your next career move tojoin our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

KONE

Credit & Collections Supervisor

New York, NY · On-site

$100K - $131K/yr

Are you ready to make your next career move to join our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ · On-site

$22 - $29.25/hr

Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific ...

AT&T

Manager-Credit/Collections

San Antonio, TX · On-site

Supervisor: Yes Required Qualifications * 3+ years of related experience in credit, collections, accounts receivable, billing, finance operations, customer account management, or a related field.

Robert Half

Credit & Collections Manager

Monterey, CA · On-site

$85K - $95K/yr

At least 2 years of leadership experience managing or supervising a credit or collections team. * Working knowledge of industries such as construction, construction lending, building materials ...

trimarkusa

Credit & Collections Manager

Cleveland, OH · Hybrid

With a focus on maintaining compliance with state and federal procedures, this role involves strategic leadership, managing credit terms, and supervising the Credit Analysts. The Credit & Collections ...

trimarkusa

Credit & Collections Manager

Cleveland, OH · Hybrid

With a focus on maintaining compliance with state and federal procedures, this role involves strategic leadership, managing credit terms, and supervising the Credit Analysts. The Credit & Collections ...

trimarkusa

Credit & Collections Manager

Cleveland, OH · Hybrid

With a focus on maintaining compliance with state and federal procedures, this role involves strategic leadership, managing credit terms, and supervising the Credit Analysts. The Credit & Collections ...

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Credit Collections Supervisor information

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$54.5K

$87.1K

$127K

How much do credit collections supervisor jobs pay per year?

As of Aug 17, 2026, the average yearly pay for credit collections supervisor in the United States is $87,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a credit collections supervisor do?

A Credit Collections Supervisor oversees the team responsible for collecting payments on overdue accounts and ensures adherence to company policies and legal regulations. They monitor collection activities, set goals for the team, and provide training and support to collection agents. Additionally, they analyze accounts to identify potential risks, resolve escalated issues, and work with other departments to improve receivables management. Their role is crucial in maintaining healthy cash flow and minimizing financial losses for the organization.

What are some common challenges faced by credit collections supervisors, and how can they effectively address them?

Credit Collections Supervisors often face challenges such as managing high volumes of overdue accounts, motivating and training collection teams, and balancing firm collection practices with maintaining positive customer relationships. To address these, supervisors can implement clear collection strategies, leverage data analytics to prioritize accounts, and foster open communication within their teams. Regular coaching sessions and ongoing training help ensure that team members stay compliant with regulations while developing negotiation skills to improve recovery rates.

What are the key skills and qualifications needed to thrive as a credit collections supervisor, and why are they important?

To succeed as a Credit Collections Supervisor, you need strong knowledge of credit and collections processes, financial analysis, and supervisory experience, often supported by a degree in finance or business. Familiarity with collections management software, ERP systems, and relevant compliance certifications is typically required. Excellent leadership, negotiation, and communication skills set top performers apart in this role. These competencies are essential for effectively reducing delinquency rates, motivating teams, and maintaining positive client relationships.
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What are the most commonly searched types of Credit Collections Supervisor jobs?

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Credit Collections Supervisor jobs near you
Infographic showing various Credit Collections Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $87,109 per year, or $41.9 per hour.

Credit & Collections Supervisor

TOTE Resources LLC

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description


Credit & Collections Supervisor

Location: Jacksonville, FL
Company: TOTE Resources, LLC
Job Type: Full-Time

About TOTE Resources

TOTE Resources is the shared services organization supporting TOTE Group companies, delivering finance, HR, IT, and operational support to maritime and logistics businesses. We partner with operating companies to provide scalable, efficient solutions that drive performance, strengthen financial health, and support mission-critical supply chains.

Position Summary

TOTE Resources is seeking an experienced Credit & Collections Supervisor to lead and optimize the credit and collections function across a diverse portfolio of customers. This role will oversee commercial, military, and government contract receivables, ensuring strong cash flow, effective risk mitigation, and operational excellence.

The ideal candidate brings deep expertise in credit risk management, collections strategy, and team leadership, along with experience in transportation, logistics, or maritime environments.

Key ResponsibilitiesLeadership & Team Management
  • Supervise, coach, and develop a team of credit and collections professionals
  • Establish performance expectations, monitor KPIs, and drive accountability
  • Foster a collaborative, service-oriented, and high-performance team culture
Credit Risk & Portfolio Management
  • Manage a diverse receivables portfolio, including commercial, military, and government contract customers
  • Evaluate and approve credit applications, set credit limits, and monitor exposure
  • Conduct financial analysis to assess customer creditworthiness and risk
Collections & Accounts Receivable
  • Develop and execute effective collections strategies to reduce past-due balances
  • Monitor AR aging and drive improvements in DSO (Days Sales Outstanding)
  • Partner with customers and internal stakeholders to resolve billing issues and disputes
Process Improvement & Compliance
  • Implement best practices to improve AR processes, controls, and reporting accuracy
  • Ensure compliance with internal policies, GAAP standards, and audit requirements
  • Support internal and external audits and maintain strong documentation practices
Business Partnership
  • Collaborate with operations, finance, and commercial teams to align credit strategies with business objectives
  • Provide leadership with insights on cash flow, risk trends, and receivables performance
  • Act as a key liaison between TOTE Resources and supported operating companies
QualificationsRequired Qualifications
  • Bachelor’s degree in Finance, Accounting, Business Administration, or related field
  • 10+ years of credit and collections experience
  • 5+ years of supervisory or leadership experience
  • Experience managing complex receivables portfolios, including government and contract-based customers
  • Background in transportation, logistics, or maritime industries
  • Strong knowledge of credit risk assessment, AR processes, and financial analysis
  • Experience with ERP systems and financial reporting tools
Preferred Qualifications
  • Experience in a shared services or multi-entity environment
  • Familiarity with government contracts, billing requirements, and compliance considerations
  • Professional certification (e.g., CBA, CBF, or similar)
  • Advanced Excel and data analysis skills
Core Competencies
  • Leadership and team development
  • Credit risk management and financial acumen
  • Strategic thinking and problem-solving
  • Process improvement and continuous improvement mindset
  • Strong communication and stakeholder partnership
  • Results-driven with focus on cash flow optimization
Compensation & Benefits

TOTE Resources offers a competitive total rewards package, including:

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO) and company holidays
  • Life and disability insurance
  • Employee assistance program (EAP)
  • Professional development and career growth opportunities
Equal Employment Opportunity (EEO)

TOTE Resources is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. TOTE Resources is a drug-free employer and a participant of the E-Verify Employment Verification Program.

Accommodations

TOTE Resources is committed to providing reasonable accommodations to applicants and employees with disabilities. If you require assistance or accommodation during the application or hiring process, please contact the Human Resources team.