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Credit Collections Supervisor Jobs (NOW HIRING)

KONE

Credit & Collections Supervisor

New York, NY · On-site

$100K - $131K/yr

Are you ready to make your next career move to join our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

Kone AB

Credit & Collections Supervisor

New York, NY · Hybrid

$100K - $131K/yr

Are you ready to make your next career move tojoin our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out ...

Curaleaf

Credit & Collections Specialist

Scottsdale, AZ

$22 - $29.25/hr

Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific ...

AT&T

Manager-Credit/Collections

Orlando, FL

Supervisor: Yes Required Qualifications * 3+ years of related experience in credit, collections, accounts receivable, billing, finance operations, customer account management, or a related field.

New

AT and T

Manager-Credit/Collections

Orlando, FL · On-site

Supervisor: Yes Required Qualifications * 3+ years of related experience in credit, collections, accounts receivable, billing, finance operations, customer account management, or a related field.

AMADA

Credit & Collections Specialist

Buena Park, CA · On-site

$27/hr

Credit/Collections Supervisor or Manager SUBORDINATE STAFF : None KNOWLEDGE : Specific to applications used in the department. SKILLS : Microsoft Office programs - Excel and Word Solid knowledge of ...

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Credit Collections Supervisor information

See salary details

$54.5K

$87.1K

$127K

How much do credit collections supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for credit collections supervisor in the United States is $87,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a credit collections supervisor do?

A Credit Collections Supervisor oversees the team responsible for collecting payments on overdue accounts and ensures adherence to company policies and legal regulations. They monitor collection activities, set goals for the team, and provide training and support to collection agents. Additionally, they analyze accounts to identify potential risks, resolve escalated issues, and work with other departments to improve receivables management. Their role is crucial in maintaining healthy cash flow and minimizing financial losses for the organization.

What are the key skills and qualifications needed to thrive as a credit collections supervisor, and why are they important?

To succeed as a Credit Collections Supervisor, you need strong knowledge of credit and collections processes, financial analysis, and supervisory experience, often supported by a degree in finance or business. Familiarity with collections management software, ERP systems, and relevant compliance certifications is typically required. Excellent leadership, negotiation, and communication skills set top performers apart in this role. These competencies are essential for effectively reducing delinquency rates, motivating teams, and maintaining positive client relationships.

What are some common challenges faced by credit collections supervisors, and how can they effectively address them?

Credit Collections Supervisors often face challenges such as managing high volumes of overdue accounts, motivating and training collection teams, and balancing firm collection practices with maintaining positive customer relationships. To address these, supervisors can implement clear collection strategies, leverage data analytics to prioritize accounts, and foster open communication within their teams. Regular coaching sessions and ongoing training help ensure that team members stay compliant with regulations while developing negotiation skills to improve recovery rates.

Is debt collection a stressful job?

A Credit Collections Supervisor role can be stressful due to the need to meet collection targets, handle difficult conversations, and manage high-pressure deadlines. Strong communication skills, organization, and resilience are important to succeed in this environment.

What is a credit collections supervisor?

A credit collections supervisor oversees a team responsible for managing overdue accounts and recovering unpaid debts. They develop collection strategies, monitor team performance, and ensure compliance with relevant laws and policies, often using collection software and requiring strong communication skills.
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Credit Collections Supervisor jobs near you
Infographic showing various Credit Collections Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $87,109 per year, or $41.9 per hour.

Credit & Collections Supervisor

KONE

New York, NY • On-site

$100K - $131K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

KONE rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

136th of 499 rated machine equipment manufacturers

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team as our Credit & Collections Supervisor for KONE Americas New York Metro District? This position will work a hybrid schedule, primarily out of our mid-town Manhattan office.
  • Do you enjoy preparing and presenting reports on collection activities and financial performance?
  • Does leading and managing a team to ensure they are proficient in collections motivate you?
  • Do you thrive in areas where you work with complex accounts and customers to resolve escalated disputes?
  • Are you skillful with technological tools such as proficiency in collection software and CRM systems?
  • Do you demonstrate a passion for handling conversations with professionalism and empathy?
  • Are you committed to provide high level attention to detail and accuracy?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!
As our Credit & Collection Supervisor, you will be responsible for the organization's debt recovery process for a district, ensuring timely payments from customers, and maintaining financial stability. You'll develop collection strategies, managing a team, and ensuring compliance with relevant laws and regulations. You will also be accountable for achieving key strategic goals and implementing business plans.
You will bring 5+ years of progressive and successful experience in collections or accounts receivable management to KONE (3+ years leadership experience in a collections or finance-related role is preferred). You will use the knowledge gained through your bachelor's degree; preferably in Finance, Accounting, Business Administration, or a related field (certifications in credit and collections management are a plus).
Other Hiring requirements:
  • Strong communication and negotiation skills.
  • Leadership and team management abilities.
  • Analytical thinking and problem-solving skills.
  • Knowledge of financial regulations and debt collection practices.
  • Ability to handle difficult conversations with professionalism and empathy.
  • Understanding of credit policies and collection laws.
  • Familiarity with accounting principles and financial reporting.
  • Strong written and verbal communication skills.
  • Strong project management and organization skills.

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.
We hire individuals who value culture because we believe culture drives innovation
  • We value your authentic self.
  • Collaborative, creative, and supportive work environment.
  • Passionate about safety, quality, and innovation
  • We care about the communities where we live and work.

Come share your passion and energy to make a positive impact at KONE for our customers and your career!
*Beware of Recruitment Scams!*
KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
Just some of our many benefits include:
  • Competitive salary
  • Flexible work schedule
  • Opportunities to learn and grow
  • 401K Employer Match
  • 401k Employer Non-elective Contribution
  • Well-being Program
  • Medical, Prescription, Dental and Vision Insurance
  • Digital Health Solutions & Telehealth
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Employee Family Assistance Program (EFAP)
  • Family & Medical Leave
  • Parental Leave
  • Leave to Care for a Domestic Partner
  • Paid Time Off & Holidays
  • Company Paid Life and AD&D Insurance
  • Supplemental Life and AD&D Insurance
  • Company Paid Short-term and Long-term Disability
  • Buy-Up Long-term Disability
  • Critical Illness Insurance
  • Hospital Indemnity & Accident Insurance
  • Identity Theft Protection
  • Legal Insurance
  • KONE Credit Union
  • Tuition Reimbursement

The hiring range for this role is $100,400.00 - $131,775.00. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.
KONE Annual Bonus plan at 10% Target Incentive based on achievement of company goals and individual goals.
#LI-TG1
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on https://careers.kone.com/en/

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