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Credit Collections Supervisor Jobs (NOW HIRING)

Collections Supervisor

Eau Claire, WI · On-site

$75K - $86K/yr

Royal Credit Union is looking for caring, energetic team members who want to create a positive ... Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high ...

Prysmian | Encore Lead - Credit & Collections Essential Job Functions: * Oversee processing of ... Supervisory experience preferred * Strong organizational skills required, specifically task ...

Collections Supervisor

Eau Claire, WI · Hybrid

$75K - $86K/yr

Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high-performing team, drive process improvements, and provide valuable insights that support our Members ...

Collections Team Member

Orlando, FL · On-site

$17.25 - $23.25/hr

This position reports to the Credit Collections Supervisor Qualifications Required Qualifications, Skills and Abilities: To perform this job successfully, an individual must be able to perform each ...

Collections Supervisor

Eau Claire, WI · Hybrid

$75K - $86K/yr

Become a Collections Supervisor at Royal Credit Union! In this role, you'll lead and develop a high-performing team, drive process improvements, and provide valuable insights that support our Members ...

Collections Team Member

Orlando, FL · On-site

$17.25 - $23.25/hr

This position reports to the Credit Collections Supervisor Qualifications Required Qualifications, Skills and Abilities: To perform this job successfully, an individual must be able to perform each ...

Industry Manufacturing Work Location Johnston IA 50131 Job Title Credit & Collections Analyst ... supervisors We need an excellent communicator, both verbal and written, who thrives on solving ...

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Credit Collections Supervisor information

See salary details

$54.5K

$87.1K

$127K

How much do credit collections supervisor jobs pay per year?

As of Jun 17, 2026, the average yearly pay for credit collections supervisor in the United States is $87,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What does a Credit Collections Supervisor do?

A Credit Collections Supervisor oversees the team responsible for collecting payments on overdue accounts and ensures adherence to company policies and legal regulations. They monitor collection activities, set goals for the team, and provide training and support to collection agents. Additionally, they analyze accounts to identify potential risks, resolve escalated issues, and work with other departments to improve receivables management. Their role is crucial in maintaining healthy cash flow and minimizing financial losses for the organization.

What are some common challenges faced by Credit Collections Supervisors, and how can they effectively address them?

Credit Collections Supervisors often face challenges such as managing high volumes of overdue accounts, motivating and training collection teams, and balancing firm collection practices with maintaining positive customer relationships. To address these, supervisors can implement clear collection strategies, leverage data analytics to prioritize accounts, and foster open communication within their teams. Regular coaching sessions and ongoing training help ensure that team members stay compliant with regulations while developing negotiation skills to improve recovery rates.

What are the key skills and qualifications needed to thrive as a Credit Collections Supervisor, and why are they important?

To succeed as a Credit Collections Supervisor, you need strong knowledge of credit and collections processes, financial analysis, and supervisory experience, often supported by a degree in finance or business. Familiarity with collections management software, ERP systems, and relevant compliance certifications is typically required. Excellent leadership, negotiation, and communication skills set top performers apart in this role. These competencies are essential for effectively reducing delinquency rates, motivating teams, and maintaining positive client relationships.
More about Credit Collections Supervisor jobs
What cities are hiring for Credit Collections Supervisor jobs? Cities with the most Credit Collections Supervisor job openings:
What are the most commonly searched types of Credit Collections Supervisor jobs? The most popular types of Credit Collections Supervisor jobs are:
What states have the most Credit Collections Supervisor jobs? States with the most job openings for Credit Collections Supervisor jobs include:
Infographic showing various Credit Collections Supervisor job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 2% Part Time, 1% Temporary, and 4% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $87,109 per year, or $41.9 per hour.
Credit & Collections Associate

Credit & Collections Associate

STERIS Corporation

Mentor, OH • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


STERIS rating

8.2

Company rating: 8.2 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

56th of 872 rated healthcare providers


Job description

Position Summary

The key responsibilities of this position are to ensure the timely collection of Customer accounts receivable and to credit qualifying Customers. This position is responsible for identifying and coordinating the resolution of any underlying issues delaying payment and to monitor/assess credit risk. This position works directly with the Customer and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable.

What You'll Do as a Credit & Collections Associate

1. Oversees the credit assessment, collection and ongoing maintenance of Customer accounts.
2. Assesses the creditworthiness of Customers and establishes/revises credit limits in accordance with corporate policies up to $50k-100k. Analyzes financial statements, interprets credit agency reports/ratings, and develops credit limit recommendations.
3. Runs a credit hold report multiple times per day and communicates to the appropriate internal parties the reasons orders remain on credit hold.
4. Contacts Customers directly regarding payment on open accounts receivable.
5. Identifies underlying issues delaying payment and coordinates the internal resources needed to resolve such issues. Works directly with both Customers and internal departments including Sales, Customer Service, Sales Support, Service, Tax, Logistics, and Accounts Receivable to resolve such issues.
6. Reconciles the entered/invoiced order to the Customer's purchase order and payments received.
7. Prepares collection letters, spreadsheets and Customer account statements as needed.
8. Recommends to the Supervisor, Credit & Collections accounts to be charged off and/or placed with a third party for collection.
9. Produces summarized monthly accounts receivable aging reports, credit memo pending reports, and other reports as required.
10. Alerts the Supervisor, Credit & Collections of any credit concerns.
11. Meets individual goals as established by management, e.g. reduction of dollars past due.
Approximate percentage of time spent:
1. Contact Customers - 50%
2. Prepare reports, assess credit limits, perform account reconciliations - 25%
3. Work with internal resources to resolve issues delaying payment - 25%

The Experience, Skills and Abilities Needed

Required:

  • High School Diploma or GED in Business
  • Minimum one (1) year Credit/Collections or general business experience.

Preferred:

  • Bachelor's Degree (preferred) - finance, accounting or general business.
  • Experience using Oracle, HRC or similar ERP system is preferred

Other:

  • Experience with Microsoft Office suite of products
  • High degree of Customer focus
  • Excellent verbal and written communication skills
  • Ability to build relationships with other departments
  • Detail oriented
  • Excellent organizational, analytical and problem-solving skills
  • High level of professionalism and integrity
  • Ability to work effectively with all levels of the organization including senior management
What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

  • Market Competitive Pay
  • Extensive Paid Time Off and (9) added Holidays
  • Excellent Healthcare, Dental, and Vision benefits
  • Long/Short Term Disability Coverage
  • 401(k) with a company match
  • Maternity & Parental Leave
  • Additional add-on benefits/discounts for programs such as Pet Insurance
  • Tuition Reimbursement and continued education programs
  • Excellent opportunities for advancement in a stable long-term career

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Pay range for this opportunity is44,412.50 - $57,475.00.This position is eligible for bonus participation.

Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.

STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits:STERIS Benefits

Open until position is filled.

STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.

Employment Type: FULL_TIME

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