ZipRecruiter

Log In

1

Ncs Credit Jobs (NOW HIRING)

NCS Credit

Director of Client Success

Cleveland, OH

Description NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and improve profitability.

NCS Credit

Researcher

Cleveland, OH · On-site

$26/hr

Description NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and improve profitability.

NCS Credit

Director of Client Success

Cleveland, OH · On-site

NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and improve profitability. We provide ...

NCS Credit

Director of Client Success

Cleveland, OH · On-site

Job Type Full-time Description NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and ...

next page

Showing results 1-20

All JobsNcs Credit Jobs

Ncs Credit information

See salary details

$25.5K

$67.7K

$129K

How much do ncs credit jobs pay per year?

As of Jul 21, 2026, the average yearly pay for ncs credit in the United States is $67,658.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $92,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an NCS Credit Analyst, and why are they important?

To thrive as an NCS Credit Analyst, you need strong analytical skills, attention to detail, and a background in finance, accounting, or a related field, often supported by a relevant degree. Familiarity with credit analysis software, financial modeling tools, and ERP systems like SAP or Oracle is typically required. Excellent communication, problem-solving abilities, and sound judgment help you interact with clients and make informed credit decisions. These skills are crucial for accurately assessing credit risk, minimizing financial losses, and supporting sound lending practices.

What are some common challenges faced by professionals in NCS Credit roles, and how can they be effectively managed?

Professionals in NCS Credit roles often face challenges such as evaluating the creditworthiness of clients with limited financial history, managing high volumes of credit applications, and ensuring compliance with company policies and regulations. Balancing the need to extend credit for business growth while minimizing risk can be demanding. Effective management involves leveraging robust credit assessment tools, maintaining up-to-date knowledge of industry regulations, and collaborating closely with sales and collections teams to ensure informed decisions and smooth workflows.

What is an NCS Credit?

An NCS Credit typically refers to a credit report or service provided by NCS (National Credit Systems), a company specializing in credit management and debt recovery solutions. NCS Credits are used by businesses, especially in the construction and rental industries, to assess the creditworthiness of clients or tenants before extending credit or leasing property. The credit report includes information such as payment history, outstanding debts, and public records to help companies make informed financial decisions. Utilizing NCS Credit services can help reduce the risk of non-payment and improve collection efforts.

What is the difference between Ncs Credit vs Credit Analyst?

AspectNcs CreditCredit Analyst
Required CredentialsTypically requires a high school diploma or equivalent; some roles may prefer associate degreesBachelor's degree in finance, economics, or related field often preferred
Work EnvironmentOffice setting, often in financial institutions or credit agenciesOffice environment, working with financial data and client information
Employer & Industry UsageUsed by credit bureaus, financial institutions, and lending companiesEmployed by banks, credit unions, and financial services firms
Common Search & ComparisonOften compared for entry-level credit rolesMore analytical, requiring higher education and experience

In summary, Ncs Credit roles typically focus on basic credit assessment and require minimal formal education, while Credit Analysts perform more detailed financial analysis and usually hold a bachelor's degree. Both roles are integral to credit and lending industries but differ in complexity and qualifications.

More about Ncs Credit jobs
What cities are hiring for Ncs Credit jobs? Cities with the most Ncs Credit job openings:
What states have the most Ncs Credit jobs? States with the most job openings for Ncs Credit jobs include:
What job categories do people searching Ncs Credit jobs look for? The top searched job categories for Ncs Credit jobs are:
Ncs Credit jobs near you
Director of Client Success

Director of Client Success

NCS Credit

Cleveland, OH

Other

Posted 4 days ago

Job description

Description

NCS Credit is the leader in providing credit professionals throughout the U.S. and Canada with proactive solutions to secure receivables, minimize credit risk, and improve profitability. We provide superior service and customized solutions to meet the needs of our clients and an engaging and collaborative work environment focused on growth for our employees. We are a TEN-year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country! 


Reports To: Chief Revenue Officer

Department: Client Success

FLSA Status: Exempt


Job Summary: The Director of Client Success is a strategic and hands-on leader responsible for developing and leading a scalable client success organization that drives customer retention, adoption, expansion, and overall client satisfaction. Reporting to the Chief Revenue Officer (CRO), this role oversees Client Support, Customer Success Management, Renewals, Inside Sales/Expansion, and Customer Insights & Analytics, ensuring a seamless and value-driven post-sale customer experience. Partnering closely with Sales, Marketing, Product, Operations, and Technology teams, the Director of Client Success will leverage data, metrics, and best practices to maximize customer outcomes, strengthen long-term client relationships, and support the company's growth objectives.

Requirements

Essential Responsibilities:

  • Develop and execute the overall Client Success strategy, operating model, and organizational structure. 
  • Establish department goals, KPIs, dashboards, and reporting to measure customer and business outcomes. 
  • Lead Customer Success, Client Support, and Inside Sales teams, including talent development and career pathing. 
  • Create scalable customer engagement, onboarding, adoption, retention, renewal, and expansion programs. 
  • Drive customer adoption, value realization, satisfaction, and long-term success with NCS solutions.
  • Develop customer health scoring, success plans, risk identification, and proactive retention strategies. 
  • Own renewal strategy, forecasting, retention programs, and Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) performance. 
  • Identify and execute upsell, cross-sell, and account growth opportunities in partnership with Sales and Marketing. 
  • Leverage customer data and insights to predict retention and growth outcomes, monitor trends, and support strategic decision-making.
  • Serve as the voice of the customer and collaborate cross-functionally to improve the customer experience, resolve issues, and influence products and services.
  • Other duties as assigned.

Competencies

  • Strong communication, collaboration, and executive presentation skills. 
  • Strong analytical skills with the ability to leverage data to drive decisions. 

Education, experience, certifications

  • Bachelor's degree or equivalent experience. 
  • 7+ years of experience in Customer Success, Client Services, Account Management, Professional Services, or related customer-facing leadership roles. 
  • 3+ years of people leadership experience.
  • Proven experience building or transforming customer-facing teams and processes. 
  • Experience managing customer retention, renewals, and growth initiatives. 
  • Experience utilizing CRM and customer success technologies. 

Preferred qualifications

  • Experience within SaaS, fintech, B2B services, credit, construction, or risk management industries. 
  • Experience implementing customer health scoring and customer lifecycle programs. 
  • Background leading multi-functional post-sale organizations. 
  • Experience creating customer success metrics, dashboards, and forecasting models. 

Physical and mental demands

  • Ability to communicate effectively in person, via phone, and email
  • Manual dexterity
  • Near visual acuity
  • Prolonged sitting while viewing a computer monitor
  • Frequent typing and use of keyboard/mouse

NCS Credit is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. In accordance with the Americans with Disabilities Act (ADA), NCS Credit provides reasonable accommodations to qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please contact hrhelp@ncscredit.com

Apply