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Supervisor Of Collections Jobs in Kitchener, ON (NOW HIRING)

... Collections Team Lead to join our team in Waterloo ! What you'll do * Acting as the main escalation ... supervisory role - required. * Minimum 5 years of commercial credit experience - required.

Exhibit Installer

Kitchener, ON

CA$30.26 - CA$34.24/hr

Arts Number of Positions: 4 Department: Archives and Collections Division: Planning, Development ... Consults with supervisor on issues related to design, fabrication, materials, and supplies, and to ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... Retail Supervisor Duties : Oversee stock and inventory routines while collaborating with store ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... Retail Supervisor Duties : Oversee stock and inventory routines while collaborating with store ...

From our diverse footwear collections to our expanding range of apparel and accessories, Skechers ... Retail Supervisor Duties : Oversee stock and inventory routines while collaborating with store ...

Supervisor Of Collections information

What is a supervisor of collections?

A Supervisor of Collections is a professional responsible for overseeing a team that manages the collection of overdue accounts, payments, or debts for an organization. They ensure that collection agents follow company policies and regulatory guidelines when contacting customers and negotiating payment arrangements. In addition to monitoring daily operations, they train staff, handle escalated cases, and implement strategies to maximize recovery rates. Their role is crucial in maintaining the financial health of the organization by minimizing outstanding receivables.

What are the key skills and qualifications needed to thrive as a supervisor of collections, and why are they important?

To thrive as a Supervisor of Collections, you need expertise in debt collection processes, leadership, and a strong understanding of relevant regulations, often supported by a bachelor's degree or equivalent experience. Familiarity with collection management software, CRM systems, and knowledge of FDCPA or similar compliance standards is typically required. Effective communication, conflict resolution, and team motivation are critical soft skills for this position. These skills ensure efficient collection operations, regulatory compliance, and the ability to lead a productive team while maintaining positive client relationships.

What is the difference between Supervisor Of Collections vs Collections Manager?

AspectSupervisor Of CollectionsCollections Manager
CredentialsHigh school diploma or equivalent; some roles may require collections or finance certificationsBachelor's degree often preferred; certifications like Certified Collection Professional (CCP) are common
Work EnvironmentOffice setting, overseeing collections teams, handling escalationsOffice environment, managing collections strategies and team performance
Industry UsageUsed across finance, healthcare, and retail sectorsPrimarily in finance, banking, and credit industries
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathComparing managerial responsibilities and qualifications

The Supervisor Of Collections typically oversees collections teams, focusing on daily operations and team management, often requiring less advanced certifications. Collections Managers usually have broader strategic responsibilities, higher qualifications, and a focus on policy development. Both roles are vital in credit and finance sectors, but the Collections Manager position generally involves more strategic planning and higher-level decision-making.

What job categories do people searching Supervisor Of Collections jobs in Kitchener, ON look for?

The top searched job categories for Supervisor Of Collections jobs in Kitchener, ON are:

Infographic showing various Supervisor Of Collections job openings in Kitchener, ON as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Credit & Collections Team Lead

Teledyne

Waterloo, ON

CA$68K - CA$91K/yr

Full-time

Re-posted 18 days ago


Teledyne Technologies rating

8.3

Company rating: 8.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

41st of 157 rated electronics manufacturers


Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.

Teledyne Digital Imaging Inc. is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of high performance CMOS and CCD image sensors and modular expandable cameras. Teledyne Digital Imaging's products are used worldwide in machine vision, document scanning, image capture, surveillance, process monitoring, manufacturing inspection, medical imaging, and multi media.

As part of our continuing growth in this high technology market, Teledyne Digital Imaging Inc. is recruiting for a Credit & Collections Team Lead to join our team in Waterloo !

What you'll do

  • Acting as the main escalation point for credit-related issues

  • Providing guidance to credit analysts on credit practices, customer negotiations, risk assessment and policy interpretation

  • Mentoring and training team members

  • Serving as a resource for complex customer and risk management matters

  • Manage an assigned portfolio by applying consistent, accurate, and proactive credit practices.

  • Ensure effective account oversight in full compliance with internal policies and applicable external laws and regulations.

  • Oversee timely resolution of customer disputes.

  • Support the implementation and continuous improvement of credit policies and procedures.

  • Prepare reporting packages for multiple business units for monthly, quarterly, and annual reporting cycles, including activities related to month-end close.

  • Participate in daily team activities such as huddles and provide clear direction on priorities.

  • Provide backup support to the Credit Manager

What you need

  • Strong analytical, communication, and problemsolving skills - required.

  • Ability to manage multiple priorities with excellent attention to detail - required.

  • Experience training or guiding others in a team lead/supervisory role - required.

  • Minimum 5 years of commercial credit experience - required.

  • Advanced Excel skills - required.

  • Understanding of financial controls and related procedures- required.

  • CCP designation or experience working in a publicly traded environment - advantage.

  • SAP experience - advantage.

  • Willingness to work overtime during financial reporting cycles and to support global business requirements

What we offer

  • Opportunities to grow within a global technology leader.

  • Collaborative, supportive team culture.

  • Competitive compensation.

  • Comprehensive benefits package.

  • Learning and development programs.

What happens next

Apply online and our Talent Acquisition team will review your application. Selected candidates will be contacted for next steps, including interviews and assessments as needed.

This position is being posted in response to an existing vacancy within our organization

Teledyne Digital Imaging does not use AI tools to assist in the Screening, Assessing and Selecting of candidates for this role.

Salary Range:

$68,600.00-$91,400.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.


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