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Collections Supervisor Jobs in Wisconsin (NOW HIRING)

Wisconsin

Head of Special Collections

Madison, WI · Hybrid

This position directly supervises four full-time permanent staff members. The Head of Special Collections reports to the Associate Dean for Collections. The UW-Madison Libraries lead in curating ...

Byrider

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

Byrider

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

Byrider

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

Brady

Collections Specialist

Milwaukee, WI · On-site

$17.75 - $23.75/hr

Prioritizes collections on large dollar amounts to drive working capital improvements. * Works closely with customers and the internal Brady team to timely resolve customer deductions taken.

Brady Worldwide, Inc.

Collections Specialist

Milwaukee, WI · On-site

$17.75 - $23.75/hr

Prioritizes collections on large dollar amounts to drive working capital improvements. * Works closely with customers and the internal Brady team to timely resolve customer deductions taken.

Brady Corporation

Collections Specialist

Milwaukee, WI · On-site

$17.75 - $23.75/hr

Prioritizes collections on large dollar amounts to drive working capital improvements. * Works closely with customers and the internal Brady team to timely resolve customer deductions taken.

Robert Half

Collections Specialist

Brookfield, WI · On-site

$17.50 - $23.75/hr

We are looking for a detail-oriented Collections Specialist to support accounts receivable operations for an organization in Brookfield, WI. This role centers on maintaining strong customer ...

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All JobsCollections Supervisor JobsCollections Supervisor Jobs in Wisconsin

Collections Supervisor information

See Wisconsin salary details

$31.3K

$59.3K

$110K

How much do collections supervisor jobs pay per year?

As of Aug 31, 2026, the average yearly pay for collections supervisor in Wisconsin is $59,271.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $66,100.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are popular job titles related to Collections Supervisor jobs in Wisconsin?

For Collections Supervisor jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Collections Supervisor jobs in Wisconsin look for?

The top searched job categories for Collections Supervisor jobs in Wisconsin are:

What are popular job titles related to Collections Supervisor jobs in WI?

For Collections Supervisor jobs in WI, the most frequently searched job titles are:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Wisconsin as of August 2026, with employment types broken down into 3% As Needed, 85% Full Time, and 12% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $59,271 per year, or $28.5 per hour.

Member Solutions Collections Supervisor

CoVantage Credit Union

Neenah, WI • On-site

Full-time

Retirement, PTO

Posted 25 days ago

CoVantage Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

Do you have experience in collection and recovery solutions at a financial institution and are you looking to advance into a more meaningful career? CoVantage Credit Union is seeking a full time Member Solutions Collections Supervisor! This individual will provide general leadership and direction to the Member Solutions Consumer Specialist staff, implementing approved collection policies and procedures to ensure the appropriate handling of high-risk loans while minimizing losses and collection expenses for the credit union. Join CoVantage and become part of a growing mission-based organization that takes pride in helping members experiencing financial challenges.

As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 8%, a generous employer HSA contribution, and paid time off for community service.

Job Duties:

  • Develop and implement the Member Solutions department policies and procedures consistent with applicable laws and regulations to be used throughout CoVantage offices 
  • Coordinate and delegate workload while providing mentorship, coaching and support to Consumer Specialists including routine one-on-one training 
  • Organizes time and resources ensuring the consumer collectors’ time is spent effectively working with members and accounts are being followed up on appropriately
  • Ensures self and staff remain up-to-date and informed in credit union policy and procedures including legal aspects of collecting, filing insurance claims, sending demands and right to cure notices, as well as collection laws including applicable FDCPA and bankruptcy laws 

This individual may be expected to work required late night shifts per week and Saturdays as indicated on the Member Solutions schedule.

Qualifications:

  • Associate’s Degree or 5 years’ experience in consumer collections and/or loan processing/servicing or other customer service within a financial institution
  • Have a valid driver’s license as some travel is required 
  • Knowledge around Bankruptcy laws including bankruptcy 7 and 13 and experience working with bankruptcy situations and attorneys 
  • General knowledge of federal and state applicable collection laws and regulations 
  • General exposure of the liquidation of foreclosed property and possession of collateral on commercial and consumer loans  
  • Basic understanding of repossession law and requirements 
  • Minimum 3 years supervisory/management experience desired 
  • Strong written and verbal communication skills with the ability to work in direct, professional contact with a wide variety of people on a daily basis 
  • General understanding of the handling of small claims actions for a financial institution
  • Candidates able to read, write, and speak Spanish are strongly encouraged to apply

Depending on the qualifications and experience of applicants, CoVantage may elect to modify or change this position and/or job title without reposting the opportunity.

What CoVantage Credit Union employees say

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