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Head Of Collections Jobs (NOW HIRING)

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Head of Digital Collections

Washington, DC · On-site

$143K/yr

Description The Smithsonian's National Museum of American History invites applicationsfor the position ofHead of Digital Collections.Thisexcitingpositionwill play a key role inthe museum's efforts ...

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Head Of Collections information

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$57K

$101.2K

$164K

How much do head of collections jobs pay per year?

As of Jul 10, 2026, the average yearly pay for head of collections in the United States is $101,171.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $110,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Head of Collections, and why are they important?

To thrive as a Head of Collections, you need deep expertise in credit management, financial analysis, and debt recovery processes, often supported by a degree in finance, business, or a related field. Familiarity with collection management software, CRM systems, and relevant regulatory compliance certifications is typically required. Strong leadership, negotiation, and strategic communication skills are crucial for managing teams and client relationships effectively. These skills ensure efficient recovery of outstanding debts, regulatory compliance, and the financial stability of the organization.

What are some common challenges faced by a Head of Collections, and how can they effectively address them?

As a Head of Collections, one of the most common challenges is balancing the need to recover outstanding debts while maintaining positive customer relationships. Additionally, managing a team with diverse skill levels and ensuring compliance with legal and ethical standards can be demanding. To address these challenges, effective communication, continuous training, and leveraging technology for data-driven decision-making are essential. Building strong collaboration with legal, finance, and customer service departments also helps streamline processes and achieve collection targets.

What is the difference between Head Of Collections vs Collections Manager?

AspectHead Of CollectionsCollections Manager
ResponsibilitiesOversees entire collections department, develops strategies, manages senior staffManages day-to-day collection activities, supervises collection agents
Required CredentialsOften requires leadership experience, industry-specific knowledge, sometimes advanced degreesTypically requires experience in collections, relevant certifications, and team management skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, team-focused, direct interaction with collection staff
Industry UsageCommon in financial institutions, large corporationsUsed across banks, credit companies, and debt recovery firms

The Head Of Collections is a senior leadership role focused on strategic oversight and department management, while the Collections Manager handles daily operations and team supervision. Both roles require industry-specific knowledge and experience, but the Head Of Collections operates at a higher strategic level.

What does a Head of Collections do?

A Head of Collections is responsible for overseeing an organization's collections department, which manages the recovery of overdue accounts and debts. This role involves developing strategies to improve collection rates, ensuring compliance with legal and regulatory standards, and leading a team of collection agents. The Head of Collections also analyzes data to identify trends, sets targets, and collaborates with other departments to optimize processes. Strong leadership, analytical skills, and knowledge of relevant laws are essential for success in this position.
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Head Of Collections jobs near you
Infographic showing various Head Of Collections job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $101,171 per year, or $48.6 per hour.

Head of Collections -- AI-Driven Recovery & Strategy

ClarityPay Program Services, LLC

Manhattan, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading fintech company in New York is seeking a Head of Collections to oversee transformative strategies in their collections and recovery functions. This impactful leadership role requires a deep understanding of credit management, regulatory compliance, and digital transformation. The candidate must have over 10 years of experience in a regulated environment and possess a strategic mindset to innovate processes and engage with cross-functional teams. Competitive compensation and growth opportunities are offered. #J-18808-Ljbffr

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